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The purpose of this study is to discuss the complexities and challenges involved in retailing luxury motorcycle brands in India.

This study has been developed by carrying out in-depth interviews of company officials of Triumph Motorcycles. The researchers also reached out to various distributors of luxury motorcycles in Tiers I and II cities, and through the interview process, tried to understand the problems/issues faced while selling luxury motorcycles.

There has been a marked increase in the branding and marketing of luxury products in the recent years. Although the two wheelers account for 80 per cent of the domestic demand, the luxury motorbike market in India is still in its introductory stages. This study discusses the challenges faced at Triumph Motorcycles and raises questions on what should be done to increase the market share of Triumph Motorcycles in India. Readers would get insights into the activities carried out to build customer connect and would be able to suggest marketing strategies and customer relationship programmes for luxury motorcycle brands.

This study can be used for the core course on marketing management or for elective courses on customer relationship management, brand management or consumer behaviour course in MBA programme.

After working through the case and assignment questions, students will be able to critically analyze a firm's international partnership strategies for its export market; assess international markets and a firm's entry strategies in them; identify various problems that a firm can face in international markets; and recommend strategies for growth in international markets.

Bajaj Auto's (BA) strategy to be a global motorcycle manufacturer had enabled it to hold its ground in the difficult times posed by the COVID-19 pandemic. For the first time, two-wheeler exports from India between January and May 2021 were equivalent to domestic sales showing increased exports and decreased domestic sales. This reinforced BA's belief in its global expansion strategies. Rakesh Sharma (Sharma), the Executive Director at BA, was increasingly buoyant of BA's ambitious plans to enter new markets in Latin America (LATAM) and South-East Asian (SEA) Market.Sharma knew very well that though the LATAM and SEA markets were up-and-coming and lucrative, there were innumerable challenging factors pertaining to Indian and foreign competitors, domestic and international economic and business environment, supply chain and logistical issues, as well as uncertainty brought by the COVID-19 pandemic that BA had to face before tasting success in these markets. Was BA moving in the right direction with its global business expansion strategies? Would Sharma be able to handle the challenges and successfully take BA toward its goal?

The case can be taught in advanced undergraduate, MBA or executive-level programs.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS 5: International Business.

Looks at the employment of robots at Triumph Motorcycles, detailing the areas in which they are used and how they are beneficial.

Only robot welding can give the quality and consistency of output demanded in welding the steel frame and aluminium alloy swing arm of the new range of Triumph motorcycles. Project engineer Ben Parry talks to Jack Hollingum.

Pre‐coated steel is well known as a high performance external cladding material but is finding increasingly diverse applications as an interior finish and in manufacturing industries where the benefits of pre‐coating are being realized.

The purpose of this paper is to provide insights into how nascent entrepreneurs persist despite outward appearances of little progress by using participant observations, and autobiographical and interview data.

Utilizing a multi-year case study, the authors use participant observation, autobiographical, and interview data to build the arguments.

The authors demonstrate that persistence involves overcoming stage-gate issues, and overcoming stage gates requires a flurry of activity and opportunity variation. Once stage gates are overcome, entrepreneurs experience an emergence-like event with a new flurry of activity that propels them toward the next stage gate. Doing so, the authors extend theories of entrepreneurial persistence and entrepreneurial action by suggesting that nascent entrepreneurs who are slowly making progress toward start-up may be persisting by taking small but important steps toward start-up.

This study offers detailed observations and analysis about the behaviors and activities that a nascent entrepreneur undertook during an extremely long gestation/persistence period, which ultimately ended with the successful completion of the goal.