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1 – 10 of over 5000Ke Li, Yujia Li and Pengyi Zhang
The massive amount of available information and functionality of the Internet makes selective information seeking effortless. This paper aims to understand the selective exposure…
Abstract
Purpose
The massive amount of available information and functionality of the Internet makes selective information seeking effortless. This paper aims to understand the selective exposure to information during a health decision-making task.
Design/methodology/approach
This study conducted an experiment with a sample of 36 students to examine the influence of prior attitude, perceived threat level and information limit on users’ selective exposure to and recall of coronavirus disease 2019 (COVID-19) vaccination information. Participants were assigned to two conditions with or without an upper limit of the number of articles to be examined, and this study collected the number of articles read, the number of articles included in the report and recall score of the articles after one day of the experiment.
Findings
This study found that (1) participants with a negative attitude were more inclined to view attitude-consistent information and recalled attitude-consistent information more accurately, while participants with a positive attitude viewed more balanced information; (2) participants perceiving higher health threat level recalled attitude-consistent information more accurately; and (3) an upper limit on the number of articles to be viewed does not have any impact on selective exposure.
Research limitations/implications
The findings of this paper pinpoint the disparity of influence of positive and negative attitudes on selective exposure to and selective recall of health information, which was not previously recognized.
Practical implications
Vaccination campaigns should focus on reaching people with negative attitudes who are more prone to selective exposure to encourage them to seek more balanced information.
Originality/value
This is the first paper to explore selective exposure to COVID-19 vaccination information. This study found that people with a negative attitude and a higher level of perceived health threat are more prone to selective exposure, which was not found in previous research.
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Richard K. Moule Jr, Megan M. Parry and Bryanna Fox
The legitimacy crisis faced by law enforcement has been suggested to be the result of a new media environment where citizens can record encounters with police and place these…
Abstract
Purpose
The legitimacy crisis faced by law enforcement has been suggested to be the result of a new media environment where citizens can record encounters with police and place these recordings online. The purpose of this paper is to examine the motives of individuals who cop-watch, or record the police, but not the factors influencing visiting cop-watching websites.
Design/methodology/approach
Using a cross-sectional, national sample of 702 American adults, and drawing on theories of legal socialization and selective exposure, the current study examines the prevalence and correlates visiting “cop-watching” websites.
Findings
Approximately 9 percent of the sample reports having ever visited these sites. Results from a series of logistic regressions indicate legal cynicism is positively associated with having ever visited these sites, having done so recently, following these sites on social media and visiting these sites more frequently after Ferguson. Police legitimacy reduced the likelihood that individuals had ever visited these sites, but was unrelated to other outcomes.
Research limitations/implications
The cross-sectional nature of the survey precludes discussion of causality, but results are fairly consistent with theoretical expectations.
Originality/value
The current study reflects an early attempt to understand correlates of public consumption of “cop-watching” material.
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Joonheui Bae, Sang Jin Kim, Kyung Hoon Kim and Dong-Mo Koo
The purpose of this paper is to investigate the relationship between game items and mood management to show the affective value of game items. Specifically, the study examines the…
Abstract
Purpose
The purpose of this paper is to investigate the relationship between game items and mood management to show the affective value of game items. Specifically, the study examines the impact of interaction between two negative mood states (stress vs boredom) and types of game items (functional vs decorative) on the purchasing intention of game items.
Design/methodology/approach
Two experiments were conducted to predict the outcomes of using game items.
Findings
Game users effectively manage their level of arousal and mood valence using game items. The selective exposure theory provides additional understanding of different purchasing behaviors, suggesting that stressed users are more likely to purchase decorative items while bored users purchase functional items to manage their mood.
Research limitations/implications
The study results show the affective role of game items in mood management. While previous studies focused on the cognitive and functional aspects of purchasing game items, this study extends the value of game items as augmented products.
Practical implications
When launching new games, companies should provide game users free game items for mood management. In addition, to increase intervention potential and behavioral affinity, marketers need to develop and launch more game item types.
Originality/value
This study extends the understanding of affective value of game items by applying mood management and selective exposure theories to explain the purchase intention of game items.
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Yunfei Xing, Justin Zuopeng Zhang, Veda C. Storey and Alex Koohang
The global prevalence of social media and its potential to cause polarization are highly debated and impactful. The previous literature often assumes that the ideological bias of…
Abstract
Purpose
The global prevalence of social media and its potential to cause polarization are highly debated and impactful. The previous literature often assumes that the ideological bias of any media outlet remains static and exogenous to the polarization process. By studying polarization as a whole from an ecosystem approach, the authors aim to identify policies and strategies that can help mitigate the adverse effects of polarization and promote healthier online discourse.
Design/methodology/approach
To investigate online polarization, the authors perform a systematic review and analysis of approximately 400 research articles to explore the connection between cognitive bias and polarization, examining both causal and correlational evidence. The authors extensively evaluate and integrate existing research related to the correlation between online polarization and crucial factors such as public engagement, selective exposure and political democracy. From doing so, the authors then develop a PolarSphere ecosystem that captures and illustrates the process of online polarization formation.
Findings
The authors' review uncovers a wide range of associations, including ideological cognition, bias, public participation, misinformation and miscommunication, political democracy, echo chambers and selective exposure, heterogeneity and trust. Although the impact of bias on social media polarization depends on specific environments and internal/external conditions, certain variables exhibit strong associations across multiple contexts. The authors use these observations as a basis from which to construct PolarSphere, an ecosystem of bias-based polarization on social media, to theorize the process of polarization formation.
Originality/value
Based on the PolarSphere ecosystem, the authors argue that it is crucial for governments and civil societies to maintain vigilance and invest in further research to gain a deep comprehension of how cognitive bias affects online polarization, which could lead to ways to eliminate polarization.
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Social networking sites (SNS) increasingly serve as a source of political content for Americans. The purpose of this paper is to clarify the relationships between types of…
Abstract
Purpose
Social networking sites (SNS) increasingly serve as a source of political content for Americans. The purpose of this paper is to clarify the relationships between types of political content exposure, especially congruent vs incongruent content, and its effects on political expression and participation. This study pays special attention to whether these relationships differ depending on whether an individual affiliates with the Republican or Democratic party.
Design/methodology/approach
This study uses a representative national sample to examine the relationships among exposure to congruent vs incongruent political content via SNS, political expression, and political participation. This study also tests whether these relationships are consistent for Democrats vs Republicans.
Findings
The results suggest the effects of political content exposure on political expression on SNS depend on how many friends post about politics, as well as whether that content is congruent or incongruent with one’s political beliefs. Moreover, the relationship between exposure to congruent vs incongruent content, political expression, and political participation differs for Republicans and Democrats.
Originality/value
This study highlights the need for researchers to take more care in distinguishing the type of and the audience for political content exposure via social media websites. Further, if the relationships between seeing political content via social media and acting upon such content – either through posting behaviors or participatory activities – differs by political group, it raises the potential for disparities in democratic engagement.
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Heeseung Yu, Yuhosua Ryoo and Eunkyoung Han
In the face of increasing political polarization worldwide, this study explores whether people create biased perceptions of political knowledge and how this affects their…
Abstract
Purpose
In the face of increasing political polarization worldwide, this study explores whether people create biased perceptions of political knowledge and how this affects their selection and evaluation of political content on YouTube.
Design/methodology/approach
For this study, an online experiment was conducted with 441 panels of South Korean respondents. In the first phase, participants answered 10 questions designed to capture their level of objective political knowledge, and for each question, they indicated whether they had responded to that question correctly as a means of measuring their subjective political knowledge. In the second phase, two types of YouTube thumbnails were presented to represent progressive and conservative claims on two controversial political issues, and participants rated and selected the content they would like to see.
Findings
Participants with low political knowledge perceived their knowledge as more than it really was. In contrast, participants with high political knowledge perceived their political knowledge as less than it really was. This biased perception of political knowledge influences respondents' choice and evaluation of political YouTube channel videos.
Originality/value
At a time when political polarization is increasing around the world, this study sought to explore how perceptions of political knowledge differ from actual political knowledge by applying the Dunning-Kruger effect. The authors also used political YouTube channels, whose role in forming public opinion and political influence is rapidly growing, to study the behavior and attitudes of a group of Korean respondents in the media according to their actual and perceived level of political literacy.
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Janet L. Sutton, Linda G. Pierce, C.Shawn Burke and Eduardo Salas
Barriers to cultural adaptability include perceptual, interpretive, and evaluative biases. Differences in culturally based perceptual patterns can be problematic given that…
Abstract
Barriers to cultural adaptability include perceptual, interpretive, and evaluative biases. Differences in culturally based perceptual patterns can be problematic given that interpretation and evaluation of behavior is a critical element of teamwork. Altogether, perceptual patterns are “selective, learned, culturally determined, consistent, and inaccurate” (Adler, 1986, p. 54). Selective exposure, selective attention, and selective retention are all hallmarks of the process of perception. Bagby (1970) demonstrated how perceptual patterns become selective even in childhood. He had American and Mexican children watch a bullfight and a baseball game simultaneously using a tachistoscope. When asked what they had seen, the American children claimed to have watched a baseball game, and the Mexican children claimed to have watched a bullfight. Neither group was aware that they had been presented two stimuli simultaneously. Both groups of children selected stimuli that had meaning for their culture and ignored or forgot the stimuli that had no meaning for them. The children's culture predisposed them to notice some things and not others. Perceptual selectivity is a key barrier to cultural adaptability and influences both interpretation and evaluation.
Achmad Wildan Kurniawan, Suwandi Sumartias, Soeganda Priyatna, Karim Suryadi and Eli Sumarliah
This study seeks to comprehend if political exposure containing disapproval and different values will affect implicit knowledge sharing (KS) amongst colleagues in the…
Abstract
Purpose
This study seeks to comprehend if political exposure containing disapproval and different values will affect implicit knowledge sharing (KS) amongst colleagues in the organization. This research examines participants' responses to a colleague's social-media political exposure and their readiness to perform implicit KS to their colleague.
Design/methodology/approach
Data collection uses an online questionnaire and a vignette approach. Subsequently, data analysis for 316 finished surveys employs structural equation modelling-partial least squares (SEM-PLS).
Findings
The findings show that the perceived-value similarity of political posts of a colleague significantly and indirectly affects workers' readiness to do implicit KS. Besides, likes and trusts also significantly affect workers' readiness to perform implicit KS. While perceived-value similarity strongly shapes likes, likes significantly and positively affect trusts.
Originality/value
Sharing social-media postings associated with political exposure can hinder the implicit KS in organizations and is understudied in the field of knowledge management. Especially, unlike this study which focuses on private companies, previous studies have paid more attention to public enterprises. Besides, this paper's empirical verification is obtained from private organizations in Indonesia, which is also neglected by scholars.
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The main objective of this research was to measure the effects on sponsor recall1 at the soccer African Nations Cup (ANC) in Tunisia in 2004. This quantitative investigation used…
Abstract
The main objective of this research was to measure the effects on sponsor recall1 at the soccer African Nations Cup (ANC) in Tunisia in 2004. This quantitative investigation used a sample of 308 people who watched the event on television and/or in the stadium. The research demonstrates that there was indeed an effect by type of audience and other variables.
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Florian Haumer, Laura Schlicker, Paul Clemens Murschetz and Castulus Kolo
This study strives to improve one’s understanding of tailored messaging as an organizational communication strategy that amplifies processes of organizational change at an…
Abstract
Purpose
This study strives to improve one’s understanding of tailored messaging as an organizational communication strategy that amplifies processes of organizational change at an individual level of personality traits.
Design/methodology/approach
A scientific experiment was conducted to test the effects of tailored messages on self-reported employee engagement during an organizational change process.
Findings
The results show that tailored messaging improves employee engagement for change when messages fit the specific needs of different personality types. Conversely, message tailoring can lower employee engagement when messages do not match personality types. Further, message tailoring has different impacts at different stages of a change project.
Research limitations/implications
An employee's ability to change as a function of his professional skill set as well as the project type (e.g. digital transformation project, post-merger integration project, leadership change project) should not be neglected in an overall model that aims to explain the success factors of change management.
Practical implications
Obviously, proper targeting, timing, as well as the implementation of a valid, legal and feasible method for identifying an employee's personality as well as other individual characteristics are equally important and challenging to improve change management outcomes.
Originality/value
This study adds value to the discussion on the efficacy of message tailoring as a communication strategy for organizational change.
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