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This chapter presents the opportunities, strategies, and challenges related to an effort to embed a leadership coaching culture into the culture of an academic institution in Nairobi, Kenya. That effort has been the work over the past several years of four Certified Organizational Effectiveness Coaches trained by Coach Development Institute of Africa. Each tells the story of how and why she moved into coach training and why she views coaching as key to driving social change. The chapter describes the strategies they are using to address opportunities they see and challenges they have encountered. The chapter also presents their preliminary thoughts on a coaching model influenced by both Western approaches and African cultural beliefs, values and attitudes.

The purpose of this paper is to highlight the importance of the ethical investigation of the emerging practice of people analytics (PA) within human resource (HR) management through charting the development of PA before during and after the COVID-19 pandemic.

This paper is designed as a short review of the current thinking in the ethics of PA, a practical journey through the progression of PA across the pandemic and a theoretical exploration of PA through three lenses: virtue ethics, critical social theory and actor network theory.

The authors suggest that PA raises novel ethical issues in terms of personal impact, increased penetration into working and home lives and the punch delivered in terms of organisational and behavioural change.

This study provides a short review of three theoretical approaches to PA. Detailed research and reflection is required to develop and extend an ethics of PA. While engagement with the ethics of PA requires gaining an understanding of the discipline, ideas and jargon of HR management, it is essential that ethicists engage with PA as HR departments take on greater influence and adopt executive roles.

PA is now at the top of the HR management agenda, but there is limited understanding of the technology, the ethics and the new responsibilities it brings for HR management. This paper raises the profile of an ethical agenda, which practitioners should engage with.

The ethical consequences of PA have social implications as work practices change and hybrid working becomes prevalent. It has the potential to change the relationship between home and the workplace.

This paper provides a unique synthesis of theory and practice in a new area of ethical importance.

The purpose of the study is to assess performance of local level planning policies that required new buildings to avoid a specified and rising proportion of projected greenhouse gases (GHGs) from their use; it is calculated based on the approved design and plans for the specific development and through the installation and operation of low and zero-carbon generating technologies (LZCGTs).

Data were extracted from a random sample of 911 new builds from 403 planning applications and related documents, across five Scottish local planning authorities (LPAs) who adopted GHG reduction policies. The data included GHG reduction, LZCGT installation and performance, use of plan designs to meet GHG reductions and exemptions from the GHG policies. Descriptive statistics using SPSS software, complimented by qualitative responses from questionnaires, helped to explain observed performance.

The policies performed poorly, at the level of delivering low-hanging fruits, with significant room for improvement. Design-led opportunities in the GHG policies were not actively pursued; most LZCGT installation was exempted from GHG policies and the policies were poor in targeting the relationship between building unit size, GHG emission and reductions.

The source documents, where the data came from, had varying quality and completeness and some LPAs are over-represented in the data. The study applied limited criteria to evaluate policy performance.

Areas for policymakers to further focus on when exploring how to enhance role and performance of LZCGT are highlighted, including practical suggestions.

One of the few studies assessing policy performance and distilling lessons, from early adopters of GHG policies at local level planning, offer performance benchmarks and raise points of concern for policymakers.

Professional learning has been highlighted as critical to improvement in educational practice for Autistic learners. Empirical evidence about what is effective for professional learning in education suggests it is a “bottom-up” process of intellectual, practical and emotional engagement and application of new knowledge to specific contexts. The purpose of this study was to gather information about postgraduate professional learning that sought to combine lived experience with reflection on practice in a critical pedagogy approach for practitioners working with Autistic learners in post-16 education.

Participants in the study represented all further education (FE) colleges in Wales and included experienced teachers and leaders, most of whom have a role focused on inclusion and learning support within their setting. Two phases of data collection were carried out, namely, a baseline survey (n = 36) and follow-up interviews (n = 15) at the end of the year of study. Interviews explored personal experiences of learning, knowledge and beliefs about practice and change in this respect and professionals’ priorities for the development of practice.

Findings present information gathered from the interviews and indicate that the course did not provide practitioners with new knowledge about autism but supported the development of more nuanced understandings of autism and more professional confidence about practice. However, familiarisation with lived experience and critical reflection on practice were described as supporting the questioning of basic assumptions and greater appreciation of the nature of difference for Autistic learners.

Study findings reframe what should be considered the focus of support practices for Autistic learners in FE.

I. Introduction In their recent pastoral letter, the Catholic bishops of this country have reputedly taken a new approach in rooting their moral imperatives in the Bible. As opposed to the established, official convention of “proof‐texting”, the US bishops focus on certain biblical themes which presumably “speak to” contemporary issues and problems. Chief among these is the so‐called “preferential option for the poor”, which is attributed to both the Old and New Testaments and early Church (Christianity).

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Although it is widely acknowledged that health care delivery systems are complex adaptive systems, there are gaps in understanding the application of systems engineering approaches to systems analysis and redesign in the health care domain. Commonly employed methods, such as statistical analysis of risk factors and outcomes, are simply not adequate to robustly characterize all system requirements and facilitate reliable design of complex care delivery systems. This is especially apparent in institutional-level systems, such as patient safety programs that must mitigate the risk of infections and other complications that can occur in virtually any setting providing direct and indirect patient care. The case example presented here illustrates the application of various system engineering methods to identify requirements and intervention candidates for a critical patient safety problem known as failure to rescue. Detailed descriptions of the analysis methods and their application are presented along with specific analysis artifacts related to the failure to rescue case study. Given the prevalence of complex systems in health care, this practical and effective approach provides an important example of how systems engineering methods can effectively address the shortcomings in current health care analysis and design, where complex systems are increasingly prevalent.

The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online information and documentation work. They fall into the following categories: