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Decision-makers are looking for innovative approaches to improve patient experience and outcomes with the finite resources available in healthcare. The concept of value-based healthcare has been proposed as one such approach. Since unsafe care hinders patient experience and contributes to waste, the purpose of this paper is to investigate how the value-based approach can help broaden the existing concept of patient safety culture and thus, improve patient safety and healthcare value.

In the arguments, the authors use the triple value model which consists of personal, technical and allocative value. These three aspects together promote healthcare in which the experience of care is improved through the involvement of patients, while also considering the optimal utilisation and allocation of finite healthcare resources.

While the idea that patient involvement should be integrated into patient safety culture has already been suggested, there is a lack of emphasis that economic considerations can play an important role as well. Patient safety should be perceived as an investment, thus, relevant questions need to be addressed such as how much resources should be invested into patient safety, how the finite resources should be allocated to maximise health benefits at a population level and how resources should be utilised to get the best cost-benefit ratio.

Thus far, both the importance of patient safety culture and value-based healthcare have been advocated; this paper emphasizes the need to consider these two approaches together.

The National eletronic Library for Health (NeLH) is to write a new knowledge service for patients and clinicians. This article describes the background to NeLH in Information for Health and outlines the aims, benefits and architecture of the proposed service. It identifies the challenge to Health librarians to develop new skills in informatics and critical appraisal.

The Information for Health strategy for the NHS (Department of Health, 1998) announced the creation of a national electronic library for health (NeLH). This paper describes a project to develop a virtual branch library for learning disabilities that would reflect the multi‐disciplinary/ multi‐agency nature of these services. It explains the vision and explores some challenges and opportunities.

The purpose of this paper, using an evidence‐based management theoretical lens, is to examine research impact to provide guidance to supply chain management academics in evidencing and exploiting the outputs, outcomes and impact of their research.

Evidence‐based management theory is examined and applied to types of academic research impact. The distinction between academic and non‐academic impact is developed into a supply chain framework of research outputs, transfer, outcomes, impact and national/international benefits. Impact of supply chain management research is explored through a case study in the English National Health Service. Future opportunities and challenges for supply chain management researchers arising from increasing demand for and supply of evidence are discussed.

Author academic impact and citations are found to be increasingly important building blocks of evidence‐based evaluations of individual academics, journals, research quality assessments of groups and universities, and global rankings of universities. Supply chain management researchers can compare their impact with other areas of academia. Non‐academic impact of research has been assessed by funders of research projects and has spread to research quality assessments of universities.

Bibliometrics provide evidence of author and journal impact that can be used in human resource decisions, research quality assessments and global rankings of universities; this availability enables a debate on appropriate use of academic impact evidence. Supply chain management academics evidencing non‐academic research impact on business, society and economy will enable governments and funders of research to evaluate value for money return on their investment.

This perspective of evidence‐based evaluation of research impact and its implications might encourage debate on academic and non‐academic impact and encourage supply chain researchers to consider evidencing impact in their research design and methodology.

Leaflets are a useful resource for information provision. Many otolaryngology patients have poor reading skills, and may have difficulty understanding medical jargon. The aim of this project was to produce a patient information leaflet on otitis media with effusion whose content is based on the best available research evidence, and which is presented in a clear format with simple language. Patients were involved at the planning stage, and in testing the final draft. The leaflet was preferred by the majority compared to existing information material and was felt to be more informative and easier to understand. The leaflet has been given the Crystal Mark for clarity of language by the Plain English Campaign. This study shows that existing guidelines can be used to improve the quality of written information provision.

The explosive growth and overwhelming use of World Wide Web resources have led to the often misguided, but understandable belief that one can find any information on the Web. In businesses, direct marketing on the Web produced big success stories in sales and marketing. This led to the conclusion that the process of “dis‐intermediation” has begun. Do we need intermediaries such as libraries (especially small special (medical) libraries) anyway? As librarians, how should we position ourselves for this change? The author draws a parallel analogy from knowledge management literature and highlights the importance of adding value to the process of the transformation of data to information, and from information to knowledge. The trend towards supporting evidence‐based practice in health care is a good example of how librarians could use their skills and knowledge to give better support and added value to the health care process. In participating in knowledge building and application in the local environment, the traditional role of a library in being a repository and a provider of information is no longer adequate. New roles in publishing, marketing, teaching, researching, collaborating and building up the knowledge emerge. Continuous education and training in new skills will better equip librarians with the new roles, while at the same time, librarians should preserve the traditional and professional value of providing quality information to those in need.

The purpose of this paper is to give the details of the development of the health libraries standards in England during the last decade; to identify and analyse the main features and innovations of the new accreditation framework published last year to assess the quality of that type of library, comparing it with the previous accreditation programme, and to present its first results.

This study is based on a comparative analysis between the two main health libraries’ accreditation programmes developed in England (the Helicon checklist and the LQAF framework), reviewing the goals they intend to achieve, the methodology they propose and the structure and content of their standards. This analysis is built on a wide literature review, including mostly grey resources: technical standards and reports, newsletters, minutes of meetings, and briefings

In the study, the main changes incorporated in the LQAF framework have been identified both at strategic, tactical and operational levels, delimiting the scope of the “360 degrees review” of the health libraries situation it aims. Besides, the main achievements since the LQAF appeared have been stated: the undertaken of the first National Baseline Assessments against the standards, whose results show the good fitness of English health libraries’ services quality, and the creation of the Innovation Reward. The near future, however, raises some uncertainties prompted by a new revision of the standards.

This is the first study about the new LQAF framework and it also provides the first comparison in the literature and a unique view of the main health libraries’ national accreditation programmes in England.

Children must meet various physical demands during the school day in order to be successful from both an educational and a social standpoint. They use important motor skills to move in the halls, sit quietly at a desk, and participate with peers on the playground. Physical therapists play an important role in facilitating the development of these motor skills in order to allow for optimal participation and socialization for each student. This chapter provides a description of the various roles played by the physical therapist within the school setting. The physical therapist may provide direct service to children receiving related services, indirect service to teachers and other staff by providing instruction or recommendations for children within the classroom setting, and consultation for staff and administration addressing issues that affect the student population as a whole.

The evidence‐based approach to social services will deliver higher quality only if the necessary evidence on what works is there and available to managers. Success will also require an organisational change, away from the ‘culture of action’ and towards one of assessment, reflection and training; evidence is of no value unless it is understood and digested.