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1 – 10 of over 12000Gordon Abner and Jung Hyub Lee
One of the main roadblocks to increasing uptake of national police accreditation (i.e. accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA)) is…
Abstract
Purpose
One of the main roadblocks to increasing uptake of national police accreditation (i.e. accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA)) is concern among some in law enforcement that promoting national standards for policing would undermine local control. The purpose of this study is to assess whether CALEA-accredited police departments are more (or less) likely than non-CALEA-accredited police departments to utilize information from resident surveys to inform agency operations.
Design/methodology/approach
This study utilizes data from the Law Enforcement Management and Administrative Statistics (LEMAS) survey and cardinality matching, a quasi-experimental approach, to estimate the relationship between CALEA accreditation status and utilization of information from resident surveys among municipal police departments.
Findings
We find that agencies that subscribe to national police accreditation are more likely to use resident surveys to prioritize crime/disorder problems, evaluate officer or agency performance, guide training and development and inform agency policies and procedures compared to matched agencies that do not subscribe to national police accreditation.
Originality/value
While there is research on the effects of national police accreditation on traditional policing outcomes, there is a paucity of research on whether national police accreditation undermines the ability of local residents to affect policing standards. The findings from this study suggest that national police accreditation may enhance the power of local residents to affect policing.
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Irene Budi Prastiwi and Martinus Tukiran
This study aims to identify the strategic leadership and change management used to obtain the Association to Advance Collegiate Schools of Business (AACSB) accreditations as well…
Abstract
Purpose
This study aims to identify the strategic leadership and change management used to obtain the Association to Advance Collegiate Schools of Business (AACSB) accreditations as well as the research development on AACSB in the past decade.
Design/methodology/approach
This study used a systematic literature review following Petticrew and Roberts’ study. The articles were limited to empirical studies published from 2013 to 2022, taken from the Dimensions AI database.
Findings
The findings suggested that two leadership styles were used to obtain AACSB accreditation: dominance-oriented transformational and financial leadership, alongside three traits of academic leaders: commitment, engagement and encouragement. Additionally, three change management models/processes were found in the articles: teaching evaluation framework, temporary isomorphism and authenticity. Finally, they discovered that the object of the studies on AACSB accreditation had been narrowed down from the organizational level to smaller objects consisting of schools’ identity, teaching, learning and business schools’ key players.
Research limitations/implications
As this study only used Dimensions AI, potential articles related to the topic outside the database could not be obtained. Thus, it limits the scope of the findings of this paper.
Practical implications
This study informs academic leaders in business schools about the role of strategic leadership and change management in obtaining AACSB accreditation.
Originality/value
Through a systematic scoping review, this study presented a decade of research development on AACSB in addition to the strategic leadership and change management needed to obtain it.
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R.A. Alani and Gboyega Ilusanya
In response to the challenges of enhancing quality, the agency of government which is responsible for coordinating university education in Nigeria, the National Universities…
Abstract
Purpose
In response to the challenges of enhancing quality, the agency of government which is responsible for coordinating university education in Nigeria, the National Universities Commission, evolved a system of academic programme accreditation in 1991 to ensure conformity with minimum standards and to promote quality. The purpose of this paper is to examine the outcomes of some of those accreditation exercises and how they have influenced the quality of and access to university education.
Design/methodology/approach
The paper analyses secondary source data from accreditation reports of 1999, mop up exercises and accreditation re‐visitation of 2000‐2005 and that of November 2005.
Findings
The mean percentage of programmes with full accreditation status was found to have increased from 12.6 in 1999 to 48.5 in 2005, that of programmes which got interim accreditation decreased from 72.66 in 1999 to 48.30 in 2005, while the one for programmes which were denied accreditation decreased from 17.9 in 1999 to 9.5 in 2005. Federal universities had more programmes with full accreditation and less programmes with denied accreditation status. State universities had less number of programmes with full accreditation and higher number with denied accreditation status. Generally, the results showed that accreditation status of most academic programmes improved in subsequent accreditation exercises, meaning that the deficiencies noticed were remedied. The programmes that were denied accreditation caused a reduction in the number of vacancies for student admission.
Research limitations/implications
The paper focuses on federal and state universities only. Private universities are excluded.
Practical implications
The paper suggests that the universities in Nigeria should be closely monitored for their academic programmes to scale the accreditation hurdle.
Originality/value
The paper shows that accreditation of academic programmes helps to improve the quality of university education.
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Accreditation in health care is a method of reviewing the quality of the organization of health care, using external surveyors and published standards. It is frequently contrasted…
Abstract
Accreditation in health care is a method of reviewing the quality of the organization of health care, using external surveyors and published standards. It is frequently contrasted with internal review processes in which the members of an organization develop their own methods and standards to assess quality. There is little evidence to demonstrate which, if either, of these forms of review has an impact on clinical outcomes and patient care. This paper examines the management philosophies and assumptions which are used to justify the value of accreditation, and the arguments about the relationships between structure, process and outcome, which underpin accreditation.
Nicola Walsh and Kieran Walshe
Clinical governance is the linchpin of the UK government's quality improvement strategy for the country's National Health Service. Extending quality accreditation programmes from…
Abstract
Clinical governance is the linchpin of the UK government's quality improvement strategy for the country's National Health Service. Extending quality accreditation programmes from hospitals into the primary care sector — local general practice surgeries — presents a critical set of challenges. In this extract from Accreditation in Primary Care, Nicola Walsh and Kieran Walshe explore how to evaluate accreditation initiatives to assure the quality of primary care.
The purpose of this paper is to illustrate the evolution and current status of the European Quality Improvement System (EQUIS), the European Foundation for Management…
Abstract
Purpose
The purpose of this paper is to illustrate the evolution and current status of the European Quality Improvement System (EQUIS), the European Foundation for Management Development's (EFMD) accreditation for high‐quality international business schools. The paper aims to analyse and describe the value of EQUIS, as well as other international accreditations, to the world of higher education in business administration.
Design/methodology/approach
The paper presents the viewpoint of the EFMD's Director of Quality Services on the value of international accreditation.
Findings
The value added by accreditation systems stems from three main, and often inter‐related, areas – assessment of the quality of the school based on several criteria; enhanced brand recognition from being granted a distinctive accreditation label; and contributions to the actual improvement of the school.
Practical implications
International accreditation does add value to business schools in a variety of ways. It is also suggested that some of the value added is specific and unique to having international accreditation and is therefore unobtainable by any other means.
Originality/value
The paper highlights both the similarities and differences between international accreditations available for business schools. This should facilitate the assessment of the benefits and feasibility of international accreditation by decision‐makers at international business schools around the world.
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Mohammadkarim Bahadori, Ehsan Teymourzadeh, Ramin Ravangard and Mohammad Saadati
The purpose of this paper is to determine accreditation effects on Iranian military hospital health service quality through nurses’ viewpoints.
Abstract
Purpose
The purpose of this paper is to determine accreditation effects on Iranian military hospital health service quality through nurses’ viewpoints.
Design/methodology/approach
The paper is a cross-sectional questionnaire-based study. Sampling drew from a hospital nurse census (n=160). Descriptive statistics were used to analyze participant demographics and nurses’ views. Linear regression analysis determined the independent variables’ overall effect on the accreditation quality results dimension (dependent variable).
Findings
From the nurses’ viewpoints, accreditation effects on services quality mean score was 3.60±0.61. Linear regression analysis showed that leadership and quality management were identified as the most important accreditation quality predictors. The R2 value (0.698) showed that nearly 70 percent of the dependent variable changes were affected by the independent variables.
Practical implications
This study gives hospital managers a deeper insight into accreditation and its effects on military hospital service quality. Military hospitals benefit from military organization such as hierarchy and command chain, so managers should employ these characteristics to adopt appropriate policies to promote human resource management as a competitive advantage. Furthermore, results will guide public and private hospital managers on how to manage organizational variables that benefit from accreditation.
Originality/value
Accreditation was introduced as a hospital quality improvement program. However, implementing accreditation programs should be cost-effective. Hospital managers and employees should feel that accreditation can improve service quality. Nurses had positive viewpoints about accreditation and its effects on military hospital service quality.
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Hiroshi Ito, Shinichi Takeuchi, Kenji Yokoyama, Yukihiro Makita and Masamichi Ishii
This study examines the impact of the Association to Advance Collegiate Schools of Business (AACSB) accreditation on education quality. We discern the prospective influences of…
Abstract
Purpose
This study examines the impact of the Association to Advance Collegiate Schools of Business (AACSB) accreditation on education quality. We discern the prospective influences of AACSB, focusing on shifts in teaching methods and content and assessment procedures.
Design/methodology/approach
Using a case study approach, in-depth interviews are conducted with a Japanese-accredited business school’s faculty members to understand their perceptions of the school’s education-quality issues. The data were thematically analyzed.
Findings
Respondents acknowledged that AACSB accreditation has positively influenced teaching, encouraging active learning and the case method. However, they also indicated that accreditation had a restrictive effect on assessment activities, pushing toward compliance rather than genuine learning evaluation. This dichotomy suggests a need for balancing standard adherence with the flexibility to maintain educational depth and assessment integrity.
Research limitations/implications
Convenience sampling may introduce self-selection bias. Furthermore, the qualitative case study approach does not allow for statistical generalization. However, when combined with existing literature, the findings can be analytically generalized and transferred to other contexts.
Originality/value
We provide insights regarding AACSB accreditation’s impact on business education, encompassing shifts in teaching methods and content and faculty perceptions of assessment. This study enhances the scholarly understanding of business school accreditation and offers guidance to accredited or accreditation-seeking academic institutions.
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Evangelia Panagiotidou, Panos T. Chountalas, Anastasios Ι. Magoutas and Fotis C. Kitsios
This study aims to dissect the multifaceted impact of ISO/IEC 17025 accreditation, specifically within civil engineering testing and calibration laboratories. To achieve this, it…
Abstract
Purpose
This study aims to dissect the multifaceted impact of ISO/IEC 17025 accreditation, specifically within civil engineering testing and calibration laboratories. To achieve this, it intends to explore several key objectives: identifying the prominent benefits of accreditation to laboratory performance, understanding the advantages conferred through participation in proficiency testing schemes, assessing the role of accreditation in enhancing laboratory competitiveness, examining the primary challenges encountered during the accreditation process, investigating any discernible adverse effects of accreditation on laboratory performance and evaluating whether the financial cost of accreditation justifies the resultant profitability.
Design/methodology/approach
This study employs a qualitative approach through semi-structured interviews with 23 industry professionals—including technical managers, quality managers, external auditors and clients. Thematic analysis, guided by Braun and Clarke’s six-stage paradigm, was utilized to interpret the data, ensuring a comprehensive understanding of the accreditation’s impact.
Findings
Findings reveal that accreditation significantly enhances operational processes, fosters quality awareness and facilitates continuous improvement, contributing to greater client satisfaction. In addition, standardized operations and rigorous quality controls further result in enhanced performance metrics, such as staff capability and measurement accuracy. However, the study also uncovers the challenges of accreditation, including high resource costs and bureaucratic hurdles that can inhibit innovation and slow routine operations. Importantly, the research underscores that the impact of accreditation on profitability is not universal, but contingent upon various factors like sector-specific regulations and market demand. The study also highlights sector-specific variations in the role of accreditation as a marketing tool and differing perceptions of its value among clients. It further emphasizes the psychological stress of high-stakes evaluations during audits.
Originality/value
This study represents the first in-depth investigation into the impact of ISO/IEC 17025 accreditation on civil engineering testing and calibration laboratories, directly contributing to the enhancement of their quality and operational standards. Providing actionable insights for laboratories, it underscores the importance of weighing accreditation costs and benefits and the necessity for a tailored approach to the unique market and regulatory landscapes they operate in.
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Higher education (HE) in Slovakia is undergoing a second massive wave of transformation that is a direct post-socialist response to the Standards and Guidelines for Quality…
Abstract
Higher education (HE) in Slovakia is undergoing a second massive wave of transformation that is a direct post-socialist response to the Standards and Guidelines for Quality Assurance in the European Higher Education Area (EHEA) (ESG, 2015). In Slovakia, these standards have led to the end of the previous accreditation model and the emergence of a new accreditation agency. It is through the new forms of assessment and assessment standards that one can observe the second wave of the neoliberalisation of HE in Slovakia that stems from the Bologna Process (BP). The chapter describes the nature and consequences of this second wave. The question is whether the new accreditation standards in Slovakia take into account the idea of social justice in HE and what type of effects the second wave of ‘Bologna’ neoliberalisation is having on social justice. The chapter relies on a thematic analysis of the following types of documents issued between 2002 and 2020: strategic government documents, internal regulations of the accreditation agency and course accreditation manuals. It compares the discourses on the accreditation criteria in both waves of the neoliberalisation of HE in Slovakia. The results of the analysis show that the meaning of social justice in these discourses lacks the emphasis on the social dimension particularly in the second phase of the BP in Slovakia.
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