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Article
Publication date: 22 July 2021

Emanuel Gomes, David W. Lehman, Ferran Vendrell-Herrero and Oscar F. Bustinza

The purpose of this study is to develop a history-based framework of servitization and deservitization.

Abstract

Purpose

The purpose of this study is to develop a history-based framework of servitization and deservitization.

Design/methodology/approach

The study draws on three history-based management theories, i.e. industry lifecycle, strategic pivoting and strategy restoration, to develop a conceptual framework of how servitization and deservitization pivots influence firm performance in different stages of the industry lifecycle. A series of examples involving configurations and reconfigurations in production illustrate the theoretical propositions.

Findings

The proposed framework predicts that servitization pivots positively influence firm performance in the ferment phase, but this effect gradually diminishes as industries advance into transition and mature phases. In contrast, the framework predicts that deservitization pivots negatively influence firm performance in the ferment phase; this effect, too, becomes negligible in the transition phase but positive in the mature phase. Moreover, the proposed framework predicts that deservitization pivoting outperforms servitization pivoting in mature servitized industries to the extent that such pivots are restorative in nature, thereby suggesting that deservitization may represent a strategic opportunity for firms in mature industries.

Originality/value

This study highlights the role of history-based management theories in enhancing our understanding of servitization and deservitization.

Details

International Journal of Operations & Production Management, vol. 41 no. 5
Type: Research Article
ISSN: 0144-3577

Keywords

Abstract

Details

International Journal of Operations & Production Management, vol. 41 no. 5
Type: Research Article
ISSN: 0144-3577

Article
Publication date: 1 December 2001

Randall C. Jimerson

As the archival profession seeks a wider role in the field of information science, the need to prepare students for careers in a rapidly changing world requires multidisciplinary…

1596

Abstract

As the archival profession seeks a wider role in the field of information science, the need to prepare students for careers in a rapidly changing world requires multidisciplinary education, greater emphasis on core archival knowledge, and fully articulated graduate programs combining structured course sequences with practical experience and sophisticated research projects. The Society of American Archivists is currently considering new “Guidelines for a graduate program in archival studies”. This case study of the graduate program in archives and records management at Western Washington University provides one example of the diverse offerings available for archival students. The six key aspects of the Western Washington University curriculum include: linking history and archives, integrating archives and records management, emphasizing information technology, incorporating management principles, including practical experience, and requiring research for a master’s thesis.

Details

OCLC Systems & Services: International digital library perspectives, vol. 17 no. 4
Type: Research Article
ISSN: 1065-075X

Keywords

Article
Publication date: 14 June 2022

Haksin Chan, Kevin J. Zeng and Morgan X. Yang

This article aims to advance a new theoretical perspective on the basis of prosumption theory, namely, that online review platforms can be conceptualized as prosumer communities…

Abstract

Purpose

This article aims to advance a new theoretical perspective on the basis of prosumption theory, namely, that online review platforms can be conceptualized as prosumer communities (and online reviews as prosumer-generated content). This perspective meshes with message tuning research to suggest specific mechanisms through which peer-to-peer prosumption takes place in online review communities. Overall, this article enriches and deepens theoretical understanding of prosumption behavior in the product review context and offers practical advice for inducing high-value, prosumer-generated content in online communities.

Design/methodology/approach

Exploratory observations of current practices across a wide spectrum of review platforms were conducted. The observed platforms include independent review sites (e.g. Yelp) and review sites affiliated with e-tailers (e.g. Amazon), general review sites (e.g. Viewpoints) and product-specific review sites (e.g. Healthgrades), large-scale review sites (e.g. TripAdvisor) and review sites of a smaller scale (e.g. Judy’s Book) and review sites based in different geographic regions, including Australia (e.g. Productreview.com.au), China (e.g. Taobao), Europe (e.g. Reevoo), India (e.g. Zomato) and North America (e.g. Foursquare).

Findings

Theoretical analysis suggests that high-quality review content is the result of collaborative prosumption characterized by three distinct value-adding processes: history-based message tuning, audience-based message tuning and norm-based message tuning. In-depth observations reveal that today’s review platforms are leveraging these value-adding processes to varying degrees. The overwhelming diversity of the observed platform features points to the need for more research on platform design and management.

Research limitations/implications

This research identifies three distinct dimensions of review quality – novelty, relevancy and congruency – that can be systematically managed through platform design. The exploratory nature of this research necessitates follow-up work to further investigate how high-quality review content emerges in the historical, interpersonal and cultural contexts of online prosumer communities.

Practical implications

The prosumption-inducing mechanisms identified in this research have major consumer welfare and strategy implications. First, they may lead to novel, relevant and congruent consumer reviews. Second, they may enhance the value of brand communities (which rely heavily on collaborative prosumption).

Originality/value

This research addresses two intriguing questions pertinent to marketing theory and practice in the digital era. First, how do high-quality reviews emerge on product review platforms (which consist of ordinary consumers)? Second, what constitutes high-quality review content and how can platform managers facilitate the collaborative creation of high-quality review content by ordinary consumers?

Details

European Journal of Marketing, vol. 56 no. 10
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 1 September 1996

Ronald K. Mitchell

Notes that because oral histories illuminate insider meanings, they can contribute valuable insights to the demystification of expert experiences. The world of expert…

1571

Abstract

Notes that because oral histories illuminate insider meanings, they can contribute valuable insights to the demystification of expert experiences. The world of expert entrepreneurs is often misunderstood because of its sensationalization and/or idealization. Sets out to narrow the gap between mythical and actual entrepreneur through the use of the qualitative analysis of entrepreneur oral histories. Analyses in‐depth interviews with 23 practising western US entrepreneurs about their venturing histories to identify the common “stories” and shared interpretations that form parts of the entrepreneurial “expert scripts” that explain responses to successes and failures. Salient portions of the histories cited contribute to sound attributions regarding entrepreneurial success and failure and to a more enlightened approach to venture creation.

Details

Journal of Management History, vol. 2 no. 3
Type: Research Article
ISSN: 1355-252X

Keywords

Article
Publication date: 3 November 2020

François-Xavier de Vaujany, Emmanuelle Vaast, Stewart R. Clegg and Jeremy Aroles

The purpose of this paper is to understand how historical materialities might play a contemporary role in legitimation processes through the memorialization of history and its…

Abstract

Purpose

The purpose of this paper is to understand how historical materialities might play a contemporary role in legitimation processes through the memorialization of history and its reproduction in the here-and-now of organizations and organizing.

Design/methodology/approach

The authors briefly review the existing management and organization studies (MOS) literature on legitimacy, space and history; engage with the work of Merleau-Ponty to explore how organizational legitimacy is managed in time and space; and use the case of two Parisian universities to illustrate the main arguments of the paper.

Findings

The paper develops a history-based phenomenological perspective on legitimation processes constitutive of four possibilities identified by means of chiasms: heterotopic spatial legacy, thin spatial legacy, institutionalized spatial legacy and organizational spatial legacy.

Research limitations/implications

The authors discuss the implications of this research for the neo-institutional literature on organizational legitimacy, research on organizational space and the field of management history.

Originality/value

This paper takes inspiration from the work of Merleau-Ponty on chiasms to conceptualize how the temporal layers of space and place that organizations inhabit and inherit (which we call “spatial legacies”), in the process of legitimation, evoke a sensible tenor.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 16 no. 1
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 28 December 2023

Nimrah Ishfaq and Anila Kamal

This study aims to differentiate crime-related characteristics (such as the number of cases filed against current convictions and criminal history) based on the criminal thinking…

Abstract

Purpose

This study aims to differentiate crime-related characteristics (such as the number of cases filed against current convictions and criminal history) based on the criminal thinking prevailing among convicts. However, because of the low reliability of subscales and poor structural validity of indigenous and translated versions of international instruments, a new instrument criminal attitude measure (CAM) was extracted to measure criminal thinking patterns among convicts incarcerated in central prisons of Punjab.

Design/methodology/approach

A cross-sectional research design was used. Data was collected from 1,949 male convicts (extracting mutually exclusive data from 649 respondents for EFA and 1,300 respondents for confirmatory factor analysis [CFA]). Both data samples were collected from convicts incarcerated in the nine (all) central jails of Punjab, Pakistan.

Findings

The results of this study showed poor model fit for both the indigenous criminal thinking scale and the translated version of criminogenic cognition scale. CAM was extracted through principal component analysis and proposed as a 15-item questionnaire with five factors extracted through varimax rotation. Those five factors are power orientation, mollification, entitlement, mistrust toward authorities and short-term orientation. The results of CFA for CAM confirmed the proposed five-factor structure for the construct. Findings based on MANOVA further found that CAM differentiates between the thinking patterns of recidivists, convicts with multiple charges filed against them in current convictions and convicts with a familial criminal record. The findings of this study showed that CAM is a practical, valid and reliable instrument for measuring criminal thinking among convicts.

Research limitations/implications

In this study, using the survey method was inevitable because of the restrictions imposed by the granted permission. However, this time duration was extended because of the courtesy of the Superintendent and Deputy Superintendent of each jail. This study is focused on a male sample only, and the findings cannot be generalized to females. The phenomena proposed (based on large data sets) in this study can further be elaborated using qualitative research designs and methods (using a small sample with an in-depth study). So, it is also suggested to test this new instrument on a comparative study between prisoners and non-prisoners to explore whether scale can differentiate between these two groups.

Practical implications

A short-scale and easy-to-administer instrument was developed for assessing major criminogenic needs among convicts for prison management, i.e. assigning barracks, allocating treatment and also detecting changes in attitude after imprisonment.

Originality/value

To the best of the authors’ knowledge, this study is the first study to explore and validate the construct of criminal attitudes among convicts using both the EFA and CFA. A small and valid instrument facilitates the measurement of criminogenic needs among prisoners. Data was collected from all central jails in Punjab. This study explored comparatively less researched crime characteristics in a relatively large sample.

Details

Journal of Criminal Psychology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2009-3829

Keywords

Article
Publication date: 3 June 2024

Vidya Rao, Rama Devi Nandineni and Shaji Kananchira Panicker

This study aims to read ritual performances, built forms and cultural undertones of traumatic migration in the settlements of people at the periphery of mainstream history at…

Abstract

Purpose

This study aims to read ritual performances, built forms and cultural undertones of traumatic migration in the settlements of people at the periphery of mainstream history at Mattancherry in Kochi, India. Interactions between their culture, faith, location, ethnicity and community enterprise are explored. This study is essential in the context of negative social perceptions of internal migration and migrants.

Design/methodology/approach

The methodology is ethnography and includes interdisciplinary fieldwork of transect walks, participant observations, unstructured interviews and architectural documentation. Secondary references were community publications and scholarly journals.

Findings

Constant resilient rebuilding was possible through shared identity and community enterprise. Community temples, monastic institutions, volunteer groups and emerging high-net-worth individuals contributed to nurturing this identity. The temple rituals encouraged an egalitarian outlook. Throughout the settlement’s existence, the centrality of the temple and its religious activities remained constant. Community cohesion and endogamous practices create a cultural island distinct from the general population. Community enterprise also meant contribution to prosperity as productive citizens in the region and beyond.

Originality/value

Religion and shared history-based ethnic community enterprise for survival and prosperity postmigration are observed in this settlement. The conducive entrepreneurial atmosphere is set in its historical, cultural and religious context. This study can, therefore, provide insights for policymakers and academia about the interactions between culture, faith and history during the entrepreneurial process. The cultural context is explored as a backdrop of community enterprise posttraumatic migration, informing societal perceptions about migration and migrants.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-6204

Keywords

Article
Publication date: 18 July 2023

Ricardo Dantas and Denise Fleck

This paper aims to check the fragmentation of knowledge across multiple sources of evidence, identifying, scrutinizing and outlining suggestions concerning the challenges…

Abstract

Purpose

This paper aims to check the fragmentation of knowledge across multiple sources of evidence, identifying, scrutinizing and outlining suggestions concerning the challenges researchers face when using multiple sources of data to identify studies.

Design/methodology/approach

This study produced a comprehensive database of 15,848 items from Scopus, Web of Science and EBSCO on the organizational growth and decline topics. The analyses carried out to check the fragmentation of scientific knowledge and the challenges in identifying studies have made use of the basic data frame functions in R’s language and the Bibliometrix and Corpus R’s packages.

Findings

This study confirms the fragmentation of scientific knowledge as well as it identifies the following challenges: missing information in key fields, nonexistence of standards in terminology, limitations on data extraction, duplicates and multiple formats of cited reference. Additionally, it suggests practical coping procedures and advances implications for stakeholders and an agenda for future research.

Originality/value

This study provides valuable and practical examples with empirical confirmation of scientific knowledge fragmentation and offers an integrated view of many challenges in the process of identifying studies. Moreover, by offering suggestions to address these challenges, this study not only offers a practical guide to scientific researchers but also initiates a wider discussion regarding knowledge organizing in social sciences.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Abstract

Details

Connecting Values to Action: Non-Corporeal Actants and Choice
Type: Book
ISBN: 978-1-78973-308-2

1 – 10 of 177