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This research seeks to better understand the potential uses of maker technologies, such as single-board computers and microcontrollers, more broadly within libraries and not simply confined to the makerspace. Through interviews with librarians creating such projects, this study illustrates their successes, challenges, means of acquiring the necessary skills and knowledge, as well as their perceptions of the broader benefits and challenges to other library and information science practitioners.

This research study employed semistructured interviews with 12 librarians who have created projects with maker technologies for broader library use. Inductive qualitative analysis of the interview transcripts was conducted to identify themes of interest to the stated research questions.

Librarians' projects included: displaying digital signage, hosting online public access catalog stations, tallying reference desk interactions, counting patrons at the gate and monitoring 3-D printing statistics, among others. Participants appreciated the low-cost, flexible and creative nature of such technologies, and though they also encountered technical and organizational challenges in their use, relayed a potential series of benefits to librarians and library staff were these technologies to be more widely used.

Although significant research efforts have focused on aspects of makerspaces across all types of libraries, little work has formally collected and assessed library practitioners' work with maker technologies outside of the makerspace. Participants help detail the potential benefits of having a deeper understanding of this work, and the successes it could bring to librarians' work.

The purpose of this research is to investigate the effects of inter-organizational conflicts on the project added value in the Chinese construction industry, and also to examine the mediating effect of conflicts on project added value and the moderating effect of conflict management strategies.

A conceptual model was developed, and a structured questionnaire survey was conducted with 667 professionals. The structural equation modeling technique was used to analyze the data.

The results showed that task conflict, relationship conflict and process conflict were influenced by subject characteristics of project participants, bilateral relationship characteristics and project characteristics. Similarly, these three types of conflicts interact with each other. Meanwhile, these three types of conflicts influence the added value in construction projects, which are moderated by conflict management strategies. Under a collaborating strategy, task conflict and process conflict were positively associated with project added value, and relationship conflict was negatively associated with project added value. Under a competing strategy, task conflict, process conflict and relationship conflict were negatively associated with added value in construction projects. Therefore, the constructive and destructive effects of conflicts on project added value under different conflict management strategies are verified in Chinese construction projects.

The variables may not be exhaustive for construction projects and most of them were applied in construction projects for the first time. As a result, their rationality and effectiveness could be further improved. The results implied that inter-organizational conflicts had a constructive effect on project added value and should attract broad attention for future research. Additionally, different driving factors had different influences on these conflicts, and even the driving factors can be divided into different dimensions.

This study provides a better understanding of the relationship between inter-organizational conflicts and added value in construction projects, and a reliable reference for the project manager to effectively deal with these conflicts. In addition, this research reveals the effects of conflicts on project added value and the path of conflicts transformation. This provides a useful reference for project managers to take advantage of the positive effect of task conflict and process conflict, and to avoid the negative effect of relationship conflict.

Very few studies attempted to examine the effects of inter-organizational conflicts on project added value in construction projects. Therefore, this research makes significant theoretical and practical contributions to the existing body of knowledge on the conflict management and project added value. This research provides an empirical evidence to support the viewpoint that different types of conflicts can be mutually transformed. Similarly, this study explains how conflicts present functional and dysfunctional effects in construction projects. Both of them are potential theoretical contributions to the existing body of knowledge.

Purpose– The purpose of this research was to identify factors that influence the use of project management in higher education research projects by investigating the project management practices of assistant professors. Design/methodology/approach – Using a grounded theory approach that included in‐depth, semi‐structured interviews with 22 assistant professors across 13 US states, this study uncovered how participants used project management processes and tools and factors that enabled, motivated, and/or inhibited the use of project management in research projects. Findings – From the nearly 200 codes that were documented, 11 major categories emerged that led to the development of a grounded theory appropriate for participants of this study. Research limitations/implications – The primary limitation of this study was the sampling strategy (purposive and convenience sampling), which may limit broad generalizability. To ensure that the sampling strategy enabled a grounded theory to emerge from the data, theoretical sampling was used. Additional research is needed to describe the experiences of professors in other disciplines as well as others who are directly involved in research projects. Originality/value – While a single study of this topic cannot provide a universal basis for explaining how project management is used in higher education, this study suggests that there are several ways that professors and universities can increase the likelihood of research project success. Training in project management, broader and deeper research support services, and systematic processes to engage assistant professors in research support services are three recommendations for improving how professors manage their research projects.

Social capital is perceived as an important driver for entrepreneurship. To support development of social capital in women’s entrepreneurship, the Swedish government supports development projects with the aim of stimulating business growth. Recent studies show that trust is an essential ingredient when designing such projects. The purpose of this paper is to further develop a theoretical model of trust-building processes by developing and trying out questions regarding trust elements and to study how projects have addressed these various trust-building elements.

An exploratory approach was used, and a survey was conducted. A questionnaire about trust was sent to the project leaders of all 165 development projects in a Swedish government-funded programme with a response rate of 73 per cent. The data were analysed in SPSS.

The results show that contextual and relational aspects should be taken into account in the trust model, and that some of the questions regarding trust elements need to be elaborated more.

This paper further develops the construction of a proposed theoretical model of trust-building processes.

This paper presents the findings from a qualitative pilot project that implemented an internet social networking intervention and evaluated the effect it had on older people's experience of temporal loneliness. The project was implemented over a three‐month period and utilised an in‐home, one‐on‐one education strategy. Six older people aged 69 to 85 years were recruited from a community aged care programme in South Australia. All participants were connected to the internet and provided with one‐on‐one tutoring in how to use the social networking site. To evaluate the project, data were collected through in‐depth interviews with older people at the commencement and completion of the project. An additional interview with the community programme co‐ordinator was conducted at the completion of the project. Evaluation was also guided by data collected by the research team via reflective journals. The key findings to emerge from the inductive analysis of the data resulted in four major themes, these were: the participants' experience of loneliness; technology as an enabler; providing a supportive environment; connectivity. A case study is presented to provide in‐depth understanding of how social networking can help reduce the participants' experience of loneliness. The findings from this project demonstrated that the utilisation of a social networking site has the potential to reduce loneliness in older people and therefore, based on these findings, recommendations for further research and practice implementation are made. In particular the project team recommends expanding the current pilot project into a larger scale project.

The construction industry needs effective methods for gathering and utilizing performance information on industry, company and individual project levels. Such benchmarking (BM) information can be collected from project participants’ bi-directional evaluations of each other’s performance during construction projects. The purpose of this paper is to present the method and discuss the features of a multi-company project evaluation system as a BM tool. Also the accumulated results, based on the extensive BM database in the Finnish construction industry, are investigated.

The web-based project evaluation tool was established in 2007 as a joint research project between the Helsinki University of Technology, construction organizations and main associations widely representing the construction industry in Finland. The evaluation method is based on soft, subjective measures, such as client satisfaction and project participants’ satisfaction. The empirical observations of the study are based on over 5,500 evaluations during which the BM system was used in the Finnish construction industry.

The use of the evaluation is presented as a multi-level BM tool to evaluate the performance of different discipline groups on project, company and industry levels. The Finnish case shows an example of the industry-level performance BMs of project consultants, main contractors, sub-contractors and architects/designers. The BM categories include project management, staff, collaboration and project goal accomplishment. According to the results, the participants are satisfied with each other’s performance. However, main development targets in the Finnish industry are related to risk management and managing design. Also, the development of sub-contractors’ selection procedures will contribute to the performance of the industry.

The industry-level feedback is linked to the Finnish construction industry. Similar studies in other countries would enable international comparisons.

Client satisfaction and project participants’ satisfaction have been identified as one of the key factors affecting project success. With the help of mutual project evaluation, different BMs enable organizations to monitor their performance and to improve their operations in various areas. They also make it possible to position an organization’s performance in comparison to the competitors and help to perceive black spots in the process on project level. As a common system for the parties in the industry, the project evaluation BM system promotes quality improvement, customer orientation and collaboration between participants.

Project evaluation between the project participants’ enhance collaboration and mutual learning.

Multi-company project evaluation is a new and promising topic in performance measurement which holds potential for performance improvement through the utilization of network information and team dynamics. The study presents its wider utility as the basis of national, company and project BM.

Empowerment has been described as the ‘holy grail’ of health promotion. This article describes an evaluation of arts participation for people with mental health needs that both measured empowerment outcomes and explored the processes by which positive outcomes were achieved, through six qualitative case studies. For the outcomes study, 62 arts and mental health project participants returned a questionnaire, including a measure of empowerment, soon after joining their project and again six months later. The follow‐up questionnaire asked participants to rate the impact of their arts involvement on the issues addressed in the measure. Six diverse arts and mental health projects took part in the case studies. Interviews with project participants explored what they saw as the benefits of arts involvement and how these came about. Results from the outcomes study showed significant improvements in empowerment and were suggestive of a strong causal link with arts participation. Analysis of the case study interviews revealed five processes through which benefits relating to empowerment were brought about. We argue that psychological empowerment is in itself important for people with mental health needs. In addition, our case studies indicate that some arts and mental health projects do empower participants at a social as well as individual level.

The purpose of this paper is to discuss the development of a system that would facilitate collaboration of different participants or groups in construction project teams, so as to improve productivity and success as well as minimize dissatisfaction in the construction industry.

In order to explore the satisfaction relationship between participants of the construction project team and the importance associated with the team's satisfaction attributes, this study develops a framework that logically integrates the different clients and participants, and captures the importance associated with satisfying every participant represented in the project team.

The framework specifically provides a platform for evaluating satisfaction by carefully considering a number of vital issues: clients/project participants that make up a given construction project, attributes of satisfaction, level of importance given to the attributes, and pre‐ and post‐assessment of participants, in relation to how much they meet the defined satisfaction attributes.

The framework provides a sound and systematic foundation for developing and linking the concepts of satisfaction, satisfaction attributes and satisfaction assessment, with an aim of determining the extent by which the team members meet one another's satisfaction attributes when being assessed.

The purpose of this paper is to discuss assessment of the satisfaction levels of different members of a construction project team as a basis for meeting the needs of the client.

An integrated framework is proposed that enables a collaboration of construction clients and project participants based on the recognition of the satisfaction requirements of every participant represented in the project team. The framework is developed to prioritise the satisfaction attributes of flexible number of construction clients and project participants, and enables the integration of these participants and their satisfaction attributes using mathematical and engineering techniques.

The framework can be applied at the different phases of the project life cycle. In addition, the satisfaction levels of construction clients and the project participants can be enhanced by focussing on the values of their satisfaction attributes and improving the integration of the project team.

The paper shows that a collaboration of construction clients and project participants based on the recognition and acknowledgement of each participant and their requirements is essential to improving project satisfaction in the construction sector.

The framework captures and analyzes the level of integrated project team satisfaction. The outcome of the study will improve understanding the satisfaction requirements of every client and participant represented in a given construction project team.

The purpose of this paper is to explore the work-family experience of projects managers working in the construction industry, and identify how they manage their work-family interface.

Structured interviews were conducted with nine construction project managers working in the commercial sector, and data were subject to thematic analysis.

Role conditions were found to impact on participants’ work-family interface, identified as working hours, accountability, and the stress arising from accountability. Participants identified four key strategies used to manage their work-family interface: managing work-based stress, having a supportive partner, prioritising non-work time for family, and trading off activities. Despite having to limit time with family and trade off social and leisure activities, participants did not report negative work-to-family spillover. All participants shared a passion for their work. Findings can be explained using the heavy worker investment model, which proposes that job devotion is linked to psychological well-being, decreases in work-family conflict (WFC), and work satisfaction.

Contrary to previous research, findings suggest that construction project managers did not experience inter-role conflict between their work and family domains. It is recommended that further research explore these findings using the heavy work investment (HWI) framework which considers how internal and external predictors shape workers’ behaviour, and whether HWI typologies moderate the experience of WFC.