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Article
Publication date: 3 November 2023

Vimala Balakrishnan, Aainaa Nadia Mohammed Hashim, Voon Chung Lee, Voon Hee Lee and Ying Qiu Lee

This study aims to develop a machine learning model to detect structure fire fatalities using a dataset comprising 11,341 cases from 2011 to 2019.

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Abstract

Purpose

This study aims to develop a machine learning model to detect structure fire fatalities using a dataset comprising 11,341 cases from 2011 to 2019.

Design/methodology/approach

Exploratory data analysis (EDA) was conducted prior to modelling, in which ten machine learning models were experimented with.

Findings

The main fatal structure fire risk factors were fires originating from bedrooms, living areas and the cooking/dining areas. The highest fatality rate (20.69%) was reported for fires ignited due to bedding (23.43%), despite a low fire incident rate (3.50%). Using 21 structure fire features, Random Forest (RF) yielded the best detection performance with 86% accuracy, followed by Decision Tree (DT) with bagging (accuracy = 84.7%).

Research limitations/practical implications

Limitations of the study are pertaining to data quality and grouping of categories in the data pre-processing stage, which could affect the performance of the models.

Originality/value

The study is the first of its kind to manipulate risk factors to detect fatal structure classification, particularly focussing on structure fire fatalities. Most of the previous studies examined the importance of fire risk factors and their relationship to the fire risk level.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 17 no. 2
Type: Research Article
ISSN: 1756-378X

Keywords

Article
Publication date: 29 July 2022

Yang Yang, Yiqi Qiu, Ying Wang and Qingyan Zheng

Distance is the core concept in tourism. However, previous studies focused on single distance dimensions and generated contradictory findings due to omitted variable biases. This…

Abstract

Purpose

Distance is the core concept in tourism. However, previous studies focused on single distance dimensions and generated contradictory findings due to omitted variable biases. This paper aims to introduce the well-established CAGE (cultural, administrative, geographical, and economic) distance framework into international tourism research to measure the comprehensive distance and explore its impact on inbound tourist satisfaction.

Design/methodology/approach

The comprehensive distance was calculated based on the Mahalanobis formula. Combining tourist review data from TripAdvisor, this study used ordinary least square regressions to explore the influence of the comprehensive distance on inbound tourist satisfaction and the mediating role of inbound tourist emotion.

Findings

Results show that CAGE distance effectively describes the dynamic change in distance. The comprehensive distance also positively impacts tourist satisfaction, and tourist emotion plays a mediating role in this impact.

Originality/value

This paper advances knowledge about distance in international tourism by introducing the CAGE distance framework and addresses the contradictory findings with specific distance dimensions by the comprehensive distance.

研究目的

距离是旅游的核心概念。然而, 以前的研究集中在单一的距离维度上, 并且由于遗漏变量偏差而产生了相互矛盾的结果。 本文旨在将成熟的 CAGE 距离框架引入国际旅游研究中, 以衡量综合距离并探讨其对入境游客满意度的影响。

研究设计/方法

综合距离根据马氏距离公式计算。 结合TripAdvisor网站的游客评论数据, 采用普通最小二乘(OLS)回归分析综合距离对入境游客满意度的影响以及入境游客情绪的中介作用。

结果

结果表明, CAGE距离有效地描述了距离的动态变化。 综合距离也正向影响游客满意度, 游客情绪在此影响中起中介作用。

原创性/价值

本文通过引入 CAGE 距离框架来提升国际旅游中的距离知识。 本研究还通过综合距离解决了特定距离维度的矛盾发现。

Propósito

La distancia es el concepto central en el turismo. Sin embargo, estudios previos se han centrado en dimensiones de una sola distancia, generando resultados contradictorios debido a los sesgos por la omisión de variables. Este trabajo tiene como objetivo introducir el marco de distancia CAGE, establecido en la investigación turística internacional, con la intención de medir la distancia integral y explorar su impacto en la satisfacción del turista receptor.

Diseño/metodología/enfoque

La distancia integral se calculó con base en la fórmula de Mahalanobis. Combinando los datos de reseñas turísticas de TripAdvisor, se utilizaron regresiones de mínimos cuadrados ordinarios (OLS) para explorar la influencia de la distancia integral en la satisfacción del turista receptor y el papel mediador de la emoción del turista receptor.

Conclusiones

Los resultados muestran que el modelo CAGE describe el cambio dinámico en la distancia de una forma efectiva. La distancia integral también impacta positivamente en la satisfacción del turista, y la emoción del turista juega un papel mediador en este impacto.

Originalidad/Valor

Este documento avanza en el conocimiento sobre la distancia en el turismo internacional mediante la introducción del marco de distancia CAGE. Además, aborda resultados contradictorios con las dimensiones de distancia específicas mediante la distancia integral.

Article
Publication date: 8 January 2020

Wanying Liu, Junjie Yang, Yuhong Qiu, Ying Liu and Kuanhai Deng

The preferable concentration of titanium carbide was optimized and added as an additive to the micro-arc oxidation electrolyte to produce a high corrosion-resistant coating on…

Abstract

Purpose

The preferable concentration of titanium carbide was optimized and added as an additive to the micro-arc oxidation electrolyte to produce a high corrosion-resistant coating on D16T aluminum alloy.

Design/methodology/approach

Ceramic coatings were deposited on D16T aluminum alloy by plasma electrolytic oxidation in alkaline silicate electrolytes with micron titanium carbide particle suspending at different concentrations. Influences of additive concentration on morphology, elemental and phase composition and corrosion resistance of doped PEO coatings were evaluated by scanning electron microscopy (SEM), energy dispersive X-ray spectroscopy (EDS), X-ray diffraction (XRD) and electrochemical methods, respectively.

Findings

Results revealed that suspending titanium carbide additives incorporated into ceramic coatings through discharging channels and chemically transformed into amorphous stage. The content of titanium in the doped coatings increased with the increasing concentration of suspending micron additive. Compared with the coating without particle addition, the corrosion resistance of the coating produced in 8 g/L titanium carbide suspension increased more than 20 times. The result indicated that the incorporation of titanium into the PEO coatings formed on the D16T aluminum alloy could effectively improve the corrosion resistance.

Originality/value

The mechanism of corporation of TiC and the mechanism of improving the corrosion resistance of the coating were proposed.

Details

Anti-Corrosion Methods and Materials, vol. 67 no. 1
Type: Research Article
ISSN: 0003-5599

Keywords

Book part
Publication date: 14 December 2023

Ruiping Ren

This study attempts to identify and explicate the unique segmentation of the increasingly growing virtual reality (VR) user market based on the user experience. Consequently, it…

Abstract

This study attempts to identify and explicate the unique segmentation of the increasingly growing virtual reality (VR) user market based on the user experience. Consequently, it collects five hundred forty-five online survey questionnaires through the Prolific platform and deploys cluster analysis to identify mutually exclusive groups of VR users. The research variable, user experience, contains 16 indicators explained by four dimensions. As a result, this study is able to unveil three mutually exclusive markets which are labeled as (1) beginner, (2) aficionado, and (3) utilitarian. The unique features of these three groups are further compared based on their VR tour behaviors. In the conclusion section, it offers managerial implications for devising novel marketing strategies.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-83753-090-8

Keywords

Article
Publication date: 26 March 2024

Minglong Li, Xiaoyang Sun, Yu Zhu and Hailian Qiu

An increasing number of immersive technologies have been adopted in museum tourism in response to shifting consumer habits in the digital era. In contrast, the authenticity…

Abstract

Purpose

An increasing number of immersive technologies have been adopted in museum tourism in response to shifting consumer habits in the digital era. In contrast, the authenticity experience of museum tourists relies on genuine relics, the environment and activities, which are ancient or traditional. This raises the question of whether tourists can perceive authenticity in immersive technology-based museum tourism. To address this question, this study aims to explore the impact of virtual reality (VR) attributes on tourists’ presence, tourism authenticity and subsequent behavioral intentions in virtual museums.

Design/methodology/approach

Data were collected via scenario-based surveys of participants who had taken virtual museum tours based on VR. A total of 174 effective questionnaires were collected for exploratory factor analysis via SPSS 25. Afterward, 597 questionnaires were obtained for confirmatory factor analysis and path analysis via Mplus 7.4.

Findings

A conceptual model of how VR attributes influence presence, authenticity and visit intention was developed. There is a chain intermediary between presence and visit intentions, from original authenticity to interactive authenticity and then to emotional authenticity. Technology readiness and museum familiarity moderate some relationships between VR attributes and presence.

Practical implications

The findings can guide museums in improving the use of VR. For example, managers can improve the quality of virtual systems and adopt various interactive forms to enhance tourists’ participation experiences.

Originality/value

These research findings contribute to the research area of immersive technology adoption, enhance the understanding of tourism authenticity in the new context of technology application and extend the presence-emotion-intention theory.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Content available
Book part
Publication date: 24 June 2024

Noel Scott, Brent Moyle, Ana Cláudia Campos, Liubov Skavronskaya and Biqiang Liu

Abstract

Details

Cognitive Psychology and Tourism
Type: Book
ISBN: 978-1-80262-579-0

Article
Publication date: 23 October 2023

Shengxian Huang, Huihe Qiu and Ying Wang

Since most of the existing literature do not disclose the node coordinate data of its fixed-wing aircraft airfoil, in order to develop and obtain a practical and suitable…

Abstract

Purpose

Since most of the existing literature do not disclose the node coordinate data of its fixed-wing aircraft airfoil, in order to develop and obtain a practical and suitable deformation airfoil for fixed-wing micro air vehicle (MAV), this paper proposes an improved airfoil design method of fixed-wing MAV based on the profile data of S5010 airfoil.

Design/methodology/approach

Combined with the body shape variation of the stingray in the propulsion process, the parametric study of the aerodynamic shape of the original design airfoil is carried out to explore the influence of a single parameter change on the aerodynamic performance of the airfoil. Then, according to the influence law of single parameter variation on the aerodynamic performance of the airfoil, the original airfoil is synthetically deformed by changing multiple parameters.

Findings

By comparing the aerodynamic performance of the multi-parameter deformed airfoil with the original airfoil, it is found that the lift coefficient of the multi-parameter deformed airfoil changes from negative to positive value when AOA = 0°. When AOA = 2°, the lift coefficient growth rate is the largest, which is 47.27%, and the lift-to-drag ratio is increased by 50.00%. At other angles of attack, the lift, drag, and torque coefficients of the multi-parameter deformed airfoil are optimized to some extent.

Originality/value

Combined the body shape variation of the stingray in the propulsion process, the parametric study of the aerodynamic shape of the original design airfoil is carried out to explore the influence of a single parameter change on the aerodynamic performance of the airfoil.

Details

Engineering Computations, vol. 40 no. 9/10
Type: Research Article
ISSN: 0264-4401

Keywords

Article
Publication date: 26 April 2023

Jian-Wu Bi, Ying Wang, Tian-Yu Han and Kun Zhang

The main purpose of this study is to explore the effect of three dimensions of “home feeling” – home-as-practical, home-as-social and home-as-attachment – on the online rating of…

Abstract

Purpose

The main purpose of this study is to explore the effect of three dimensions of “home feeling” – home-as-practical, home-as-social and home-as-attachment – on the online rating of homestays and additionally considers the accommodation’s attribute performance and level of sharing.

Design/methodology/approach

To achieve the research aims, more than 9,738,335 items of user-generated content concerning 743,953 Airbnb listings covering 35 cities were collected as the study data. These data are analyzed through hierarchical regression.

Findings

The results show that all three dimensions of home feeling positively affect the online rating; all three dimensions negatively moderate the relationship between attribute performance and online rating; the size of the moderating effect of each dimension on the relationship between attribute performance and online rating gradually increases in the order home-as-practical, home-as-social and home-as-attachment; and as the level of sharing increases, the moderating effect of home feeling on the relationship between attribute performance and online rating diminishes.

Research limitations/implications

This study contributes to the literatures on the role of home feeling in homestays, the online rating of homestays and the motivations of guests who choose different room types. The findings of this study can help hosts better understand the formation of online rating of homestays, make targeted improvements in rooms and services and create a home feeling for specific degrees of sharing. This in turn will help them to improve the online rating of their homestays, establish an excellent online reputation and, ultimately, increase sales.

Originality/value

This study advances knowledge by confirming three dimensions of home feeling not only have direct positive impacts on online rating but also mitigate the impact of attribute performance on online rating. This effect differs significantly in magnitude with the degree of sharing.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 28 March 2023

Kaung-Hwa Chen and Ying Ye

This study motivated by humanistic care aims to identify hospitality frontline employees’ alienation in Taiwan during the COVID-19 pandemic, and based on the job demands-resources…

Abstract

Purpose

This study motivated by humanistic care aims to identify hospitality frontline employees’ alienation in Taiwan during the COVID-19 pandemic, and based on the job demands-resources (JD-R) model, the mediating role of alienation between job characteristics and organizational citizenship behavior (OCB) is discussed.

Design/methodology/approach

The authors drew on the JD-R model to delineate the mechanisms by which job demands (including emotional dissonance and work–home conflict) and job resources (including job support, training and possibility for career development) affect OCB through employees’ alienation. This study adopted snowball sampling and purposive sampling to conduct a questionnaire survey aimed at Taiwanese hospitality frontline employees. A total of 373 valid questionnaires were retained, and structural equation model was used to test the research hypotheses.

Findings

The results revealed that job demands of emotional dissonance and work–family conflict positively affect alienation; job resources of job support, training and possibility for career development negatively affect alienation; alienation negatively affects OCB; and alienation mediates the relationship between job characteristics and OCB fully.

Research limitations/implications

Considering that alienation plays a full mediating role between job characteristics and organizational outcomes, this study put forward specific suggestions on how to increase job resources and reduce job demands to weaken alienation and further improve organizational performance in management practices. And practical implications were provided to help hospitality human resource management deal with the issue of talents retention. In addition, “work authenticity” should be introduced as a mediator in the future research. “Work authenticity” reflects employees’ positive working life state and is the opposite of “alienation.” The effectiveness of employees’ positive and negative working life state in communicating job characteristics and organizational outcomes can be compared.

Originality/value

The specific alienation experience of hospitality frontline employees is defined. Moreover, by introducing the alienation theory, this study demonstrates the health impairment path of JD-R model and suggests that job characteristics affect OCB through the full mediation of alienation.

研究目的

本研究以人文关怀为动机, 明确了COVID-19疫情期间台湾酒店一线员工的异化状态, 并基于工作需求-资源理论模型, 探讨了异化在工作特性与组织公民行为之间发挥的中介作用。

研究设计/研究方法/研究路径

笔者运用工作需求-资源模型以阐释工作需求(包括情绪失调和工作-家庭冲突)和工作资源(包括工作支持、培训和职业发展潜能)透过员工的异化影响组织公民行为的机制。本研究采用滚雪球抽样和目的性抽样的抽样方式, 对台湾酒店一线员工开展问卷调查; 留存有效问卷373份, 并采用结构方程模型对研究假设进行检验。

研究发现

本研究揭示了情绪失调和工作-家庭冲突的工作需求正向影响异化; 工作支持、培训和职业发展潜能的工作资源对异化产生负面影响; 异化对组织公民行为产生负面影响; 异化在工作特性与组织公民行为的关系中起完全中介作用。

研究限制∕意涵

综合异化在工作特性与组织成果之间起着完全的中介作用, 本研究就管理实践中如何增加工作资源和减少工作需求以减弱异化并进一步提高组织绩效提出了具体建议, 以此帮助酒店人力资源管理部门处理留住人才的问题。此外, 应引入反映员工积极工作状态的“工作真实性”(即“异化”的对立面)作为中介, 比较员工积极和消极工作状态在沟通工作特性和组织成果上的有效性。

原创性

本研究明确了酒店一线员工具体的异化体验。此外, 透过引入异化理论, 本研究实证了工作需求-资源模型的健康损害路径, 并揭示了工作特性通过异化的完全中介作用影响组织公民行为。

Objetivoo

Este estudio motivado por la atención humanística identificó la alienación de los empleados de primera línea de la hostelería en Taiwán durante la pandemia de COVID-19 y, basándose en el modelo de exigencias laborales-recursos (JD-R), se analizó el papel mediador de la alienación entre las características laborales y el comportamiento de ciudadanía organizacional fue discutido.

Diseño/metodología/enfoque

Nos basamos en el modelo JD-R para delinear los mecanismos por los que las exigencias del puesto de trabajo (incluida la disonancia emocional y el conflicto entre el trabajo y el hogar) y los recursos del puesto de trabajo (incluido el apoyo laboral, la formación y la posibilidad de desarrollo profesional) afectan a la organización. Del comportamiento ciudadano (OCB) a través de la alienación de los empleados. Este estudio adoptó el muestreo de bola de nieve y el muestreo intencional para realizar una encuesta por cuestionario dirigida a los empleados de primera línea de la hostelería taiwanesa. Se obtuvieron 373 cuestionarios válidos y se utilizó un modelo de ecuaciones estructurales para probar las hipótesis de la investigación.

Resultados

Los resultados revelaron que las demandas laborales de disonancia emocional y conflicto trabajo-familia afectan positivamente a la alienación; los recursos laborales de apoyo al trabajo, formación y posibilidad de desarrollo profesional afectan negativamente a la alienación; la alienación afecta negativamente al comportamiento de ciudadanía organizacional; la alienación media totalmente la relación entre las características laborales y el comportamiento de ciudadanía organizacional.

Limitaciones/implicaciones de la investigación

Teniendo en cuenta que la alienación desempeña un papel mediador total entre las características del puesto de trabajo y los resultados organizativos, este estudio presentó sugerencias específicas sobre cómo aumentar los recursos del puesto de trabajo y reducir las exigencias del mismo para debilitar la alienación y mejorar aún más el desempeño organizacional en las prácticas de gestión. Y se aportaron implicaciones prácticas para ayudar a abordar la cuestión de retención de talentos en la gestión de los recursos humanos en la hostelería. Además, la “autenticidad del trabajo” debería introducirse como mediador en la investigación futura. La “autenticidad laboral” refleja el estado de vida laboral positivo de los empleados y es lo contrario de la “alienación”. Se puede comparar la eficacia del estado de vida laboral positivo y negativo de los empleados en la comunicación de las características del trabajo y los resultados organizacionales.

Originalidad/valor

Se define la experiencia específica de alienación de los empleados de primera línea de la hostelería. Además, mediante la introducción de la teoría de la alienación, este estudio demuestra la trayectoria de deterioro de la salud del modelo JD-R, y sugiere que las características del puesto de trabajo afectan al comportamiento de ciudadanía organizacional a través de la mediación total de la alienación.

Article
Publication date: 17 April 2023

Xiaorong Fu and Xiangming Ren

As internet dividends are gradually disappearing, loyalty programs have become the panacea for monetizing traffic, attracting new customers and retaining existing customers…

Abstract

Purpose

As internet dividends are gradually disappearing, loyalty programs have become the panacea for monetizing traffic, attracting new customers and retaining existing customers. Improving their effectiveness has thus become key to enterprises’ market competitiveness. However, member customers’ hedonic adaptation to this relationship strategy undermines its effectiveness. Based on the hedonic adaptation theory, this study aims to analyze the process of member customers' hedonic adaptation to preferential treatment in loyalty programs and explore the boundary conditions of alleviating this effect.

Design/methodology/approach

This study surveyed 271 member customers in China and tested the hypothesized relationships using structural equation modeling and multigroup analysis.

Findings

Preferential treatment suffers from hedonic adaptation to member customer engagement and customer gratitude, and customer tenure is a key condition for these effects. Customer gratitude is an intermediary mechanism that explains the hedonic adaptation effect of preferential treatment to member customers engagement. In addition, the structural characteristics of loyalty programs form the boundary condition that alleviates hedonic adaptation. The authors found that high-tier and -payment strategies are more likely to mitigate hedonic adaptation of preferential treatment to customer gratitude.

Originality/value

This study elucidates the factors that influence the effectiveness of preferential treatment and provides constructive insights into customer relationship management and for improving enterprise performance.

Details

Nankai Business Review International, vol. 15 no. 3
Type: Research Article
ISSN: 2040-8749

Keywords

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