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Article
Publication date: 2 June 2023

Ryan Drake and Wendy D. Chen

Research has long lauded collaboration at work as one of the best management strategies to increase employee engagement, raise productivity and enhance innovation. In real life…

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Abstract

Purpose

Research has long lauded collaboration at work as one of the best management strategies to increase employee engagement, raise productivity and enhance innovation. In real life, many businesses also strongly encourage and enforce workplace collaboration. However, the purpose of this paper was to examine workplace collaboration from a practitioners' perspective who experienced collaborations firsthand.

Design/methodology/approach

This paper takes a practical and ethnographic view and examines collaboration in three different organizations which varied in mission and size.

Findings

The findings identify three major drawbacks of collaboration including repetitive meetings, slowed business process and a reduction of recognition and accountability.

Practical implications

Three practical suggestions for leaders and managers to improve their collaboration strategies are discussed.

Originality/value

This article is one of the first to examine collaboration from a practitioner's point of view while providing detailed examples. It is also amongst the first to provide actionable suggestions to practitioners that can be implemented immediately.

Details

Management Decision, vol. 61 no. 12
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 8 February 2022

Wendy D. Chen and Christopher Marquis

This article examines the relationship between stakeholders and shareholders and identifies the key lessons from the B Corp movement that serve as practical tools for businesses …

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Abstract

Purpose

This article examines the relationship between stakeholders and shareholders and identifies the key lessons from the B Corp movement that serve as practical tools for businesses – not just B Corps – to be more stakeholder focused.

Design/methodology/approach

This article uses an in-depth interview with the author of Better Business: How the B Corp Movement Is Remaking Capitalism.

Findings

This article focuses on the pros and cons of the B Corp movement. One key point of discussion is that because B Corps focus more on stakeholders in general, they are more likely to attract likeminded employees who also support the companies’ missions, which also leads to greater retention rates. There is also growing interest from the investment community in B Corps and stakeholder-driven companies generally. However, a big challenge for B Corps lies in customer awareness. While many consumers may be buying products from B Corps, they do not know about the certification that links them together. A further conclusion is that even if a company does not want to be a B Corp, they can still benefit from the different stakeholder management tools and processes the movement has developed.

Practical implications

The article argues that businesses can – and should – be responsible and accountable to any stakeholder beyond shareholders. While they do not necessarily need to become B Corps, they can use the accountability and governance tools - like the B Impact Assessment (BIA) and benefit corporation governance - as guides to better manage their businesses to be more sustainable and resilient and to contribute to a better society.

Social implications

The B Corp movement has emerged as a powerful voice calling for businesses to balance financial returns with environmental, social and governance (ESG) performance. The B Corp model shifts conventional business from a shareholder primacy to a stakeholder focus, through novel corporate governance and accountability mechanisms. This article investigates the key lessons that all businesses can learn from the B Corp movement to make the world a better place to live.

Originality/value

This article takes a pracademic approach using academic research on the B Corp movement to generate actionable lessons for businesses.

Details

Management Decision, vol. 60 no. 11
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 19 April 2023

Wendy D. Chen

Social ventures have been reported to have a hard time obtaining funding. A growing number of social ventures have used crowdfunding as a viable alternative fundraising tool. This…

Abstract

Purpose

Social ventures have been reported to have a hard time obtaining funding. A growing number of social ventures have used crowdfunding as a viable alternative fundraising tool. This paper aims to investigate among social ventures, what makes some more successful than others in crowdfunding.

Design/methodology/approach

Theoretically, this study builds upon three streams of literature: nonprofit fundraising literature, crowdfunding literature and social entrepreneurship literature. Empirically, it obtains data with a novel Web-crawling approach from the Indiegogo crowdfunding platform and analyzes them with a variety of statistical modeling.

Findings

This study finds that social ventures that have greater internal resources including team size and venture age, stronger partnerships with other entities and more frequent communications with backers via social media and updates have a higher tendency to successfully raise funds from the crowd than those social ventures that do not.

Originality/value

This study seeks to understand social ventures’ crowdfunding performance and identify the specific factors that have led some social ventures to be more successful than other social ventures. It builds a novel data set and uses different statistical models to explore the intersection of social entrepreneurship and digital crowdfunding. In addition, this study provides actionable strategies for social ventures to improve their crowdfunding performance while providing practical implications for increasing people’s knowledge of and participation in social entrepreneurship through education and public policy. Overall, this study contributes to both social entrepreneurship and crowdfunding literature while offering practical implications.

Details

Social Enterprise Journal, vol. 19 no. 3
Type: Research Article
ISSN: 1750-8614

Keywords

Abstract

Details

The Emerald Handbook of Computer-Mediated Communication and Social Media
Type: Book
ISBN: 978-1-80071-598-1

Article
Publication date: 13 November 2023

Hui-Ling Wendy Pan and Wen-Yan Chen

The importance of teacher leadership in enhancing school outcomes is recognized, but there remains a scarcity of research addressing the conditions for principals to nurture such…

Abstract

Purpose

The importance of teacher leadership in enhancing school outcomes is recognized, but there remains a scarcity of research addressing the conditions for principals to nurture such leadership. This study examined how school contextual factors, i.e. faculty trust and academic emphasis, moderate the impact of principals' distributed leadership lon teacher leadership.

Design/methodology/approach

A nationwide survey was conducted among junior high school teachers in Taiwan. The sample encompassed schools from different geographical regions and sizes, yielding a total of 1,340 valid responses. Hierarchical regression analyses were employed to analyze the potential moderating effects of interest.

Findings

There were interactive effects of principals' distributed leadership and school contextual factors on teachers' adoption of leadership roles. The impact of principals' distributed leadership on teacher leadership was amplified in environments marked by elevated levels of trust relations and reduced academic emphasis.

Practical implications

This study uncovers the critical prerequisites principals must address to cultivate teacher leadership. To effectively encourage heightened teacher engagement in leadership, principals must place a premium on nurturing trusting relations with their teaching staff and acknowledge that the influence of their leadership might be lessened in an environment where credentialism holds sway.

Originality/value

The exploration into faculty trust and academic emphasis yields insights into the conducive conditions for principals to foster teacher leadership. The identified attenuating impact of academic emphasis on principal effect within an Asian societal context highlights its significance not only as an organizational property but also as a manifestation of national cultural values.

Details

Journal of Educational Administration, vol. 62 no. 2
Type: Research Article
ISSN: 0957-8234

Keywords

Article
Publication date: 7 July 2022

Wenshin Chen

This study seeks to explore digital natives' mobile usage behaviors and, in turn, develop an analytic framework that helps articulate the underlying components of mobile addiction…

Abstract

Purpose

This study seeks to explore digital natives' mobile usage behaviors and, in turn, develop an analytic framework that helps articulate the underlying components of mobile addiction syndrome (MAS), its severity levels and mobile usage purposes.

Design/methodology/approach

The investigation adopts a survey method and a case study. The results of the former are based on 411 random classroom observations and 205 questionnaire responses, and the insights of the latter are derived from 24 interviews and daily observations.

Findings

The findings validate five distinctive signs that constitute MAS and their significant correlations with each of the Big Five personality traits. Classroom observations confirm the prevalence of addiction tendency among digital natives in the research context. Seven levels of MAS and six different mobile usage purposes further manifest themselves from case analysis. There appears to be a sharp contrast between the addicted and non-addicted groups in their mobile purposes and behavioral patterns. Additionally, family relationships seem influential in shaping non-addictive mobile usage behaviors.

Research limitations/implications

Psychological perspectives on MAS may be important but insufficient. Empirical investigation on a global scale, especially with distinctive cross-cultural comparisons, will be highly encouraged. How MAS evolves over time should also serve as future research interests.

Practical implications

Teaching pedagogy of college education might need certain adjustments to intrigue digital natives' learning interests. Future managers might also need to adopt better performance measurements for digital natives who barely separate work from personal matters in their mobile devices.

Social implications

Parents and healthcare institutions may need to develop response mechanism to tackle this global issue at home and in society. The long-term effects of the COVID-19 pandemic on MAS might also deserve global attention.

Originality/value

The analytic framework developed provides an original mechanism that can be valuable in identifying MAS severity and associated behavioral patterns.

Details

Information Technology & People, vol. 36 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 March 2003

Wendi L. Adair

This study uses Hall's (1976) theory of low/high context culture with theories of interpersonal adaptation (Gudykunst, 1985; Patterson, 1983) to test communication preferences…

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Abstract

This study uses Hall's (1976) theory of low/high context culture with theories of interpersonal adaptation (Gudykunst, 1985; Patterson, 1983) to test communication preferences, flexibility, and effectiveness in same‐ and mixed‐culture negotiation. Ninety‐three same‐culture low context (Israel, Germany, Sweden, and U.S.), 101 same‐culture high context (Hong Kong, Japan, Russia, Thailand), and 48 mixed‐culture mixed context (U.S.‐Japan, U.S.‐Hong Kong) dyads negotiated a 1 ½ hour simulation. Transcripts were content coded for direct and indirect integrative sequences and analyzed with hierarchical linear regression. Supporting the theory, results revealed more indirect integrative sequences in high context dyads and more direct integrative sequences in low context and mixed context dyads. Direct integrative sequences predicted joint gains for mixed context dyads.

Details

International Journal of Conflict Management, vol. 14 no. 3/4
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 17 May 2022

Wendy Triadji Nugroho, Yu Dong and Alokesh Pramanik

This paper aims to investigate the dimensional accuracy consisting of thickness, grip section width, full length, circularity, cylindricity and surface finish of printed…

Abstract

Purpose

This paper aims to investigate the dimensional accuracy consisting of thickness, grip section width, full length, circularity, cylindricity and surface finish of printed polyurethane dog-bone samples based on American Society for Testing and Materials D638 type V standard, which were optimally printed by fused deposition modelling (FDM).

Design/methodology/approach

The experimental approach focuses on determining main effects of printing parameters, including nozzle temperature, infill percentage, print speed and layer height on dimensional error and surface finish of the printed samples, followed by the confirmation tests to warrant the reproducibility of experimental results.

Findings

This study shows that layer height has the most significant impact on dimensional accuracy and surface finish of printed samples compared to other printing parameters, whereas infill density has no significant effect on all sample dimensions.

Originality/value

This paper presents a comprehensive study relating to various dimensional accuracies in terms of full length, grip section width, thickness, circularity, cylindricity and surface finish of dog-bone samples printed by FDM to improve the printability and processibility via additive manufacturing.

Details

Rapid Prototyping Journal, vol. 28 no. 9
Type: Research Article
ISSN: 1355-2546

Keywords

Article
Publication date: 25 February 2019

Wayne Read, Nichola Robertson, Lisa McQuilken and Ahmed Shahriar Ferdous

This paper aims to develop and empirically test a theoretical framework of consumer engagement with brands on Twitter.

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Abstract

Purpose

This paper aims to develop and empirically test a theoretical framework of consumer engagement with brands on Twitter.

Design/methodology/approach

Depth interviews were conducted to gain initial insights into consumer engagement on Twitter. Using a blend of the extant literature and interview findings, a theoretical framework, including antecedents, outcomes and moderators, was developed and empirically tested using cross-sectional survey data.

Findings

Brand customer service and brand intimacy positively influence consumer engagement on Twitter, and consumer engagement mediates the relationship between these antecedents and consumer co-promotion intentions. Consumer perceptions of a brand account’s popularity on Twitter and their likelihood of adding value to a brand are found to be moderators within the conceptual framework.

Research limitations/implications

Caution needs to be exercised in generalising these findings beyond the Twitter context, and the use of a cross-sectional survey means causality cannot be inferred.

Practical implications

Brands need to be perceived as providing excellent customer service and intimate brand knowledge on Twitter to drive consumer engagement and co-promotion. Brands are recommended to develop strategies to increase their Twitter following, including rewarding consumers for their contributions on the brand’s Twitter account to signal that they are valued.

Originality/value

The authors add to the emerging literature on consumer engagement on social media in two key ways, by developing and testing a theoretical framework of consumer engagement in the Twitter context and by identifying moderators in the consumer engagement process on Twitter.

Details

European Journal of Marketing, vol. 53 no. 9
Type: Research Article
ISSN: 0309-0566

Keywords

Book part
Publication date: 19 August 2015

Martine R. Haas and Wendy Ham

Strategy scholars have long argued that breakthrough innovation is generated by recombining knowledge from distant domains. Even if firms have the ability to access and absorb…

Abstract

Strategy scholars have long argued that breakthrough innovation is generated by recombining knowledge from distant domains. Even if firms have the ability to access and absorb knowledge from distant domains, however, they may fail to pay attention to such knowledge because it is seemingly irrelevant to their tasks. We draw attention to this problem of knowledge relevance and develop a theoretical model to illuminate how ideas from seemingly irrelevant (i.e., peripheral) domains can generate breakthrough innovation through the cognitive process of analogical reasoning, as well as the conditions under which this is more likely to occur. We situate our theoretical model in the context of teams in order to develop insight into the microfoundations of knowledge recombination within firms. Our model reveals paradoxical requirements for teams that help to explain why breakthrough innovation is so difficult.

1 – 10 of 284