Search results

Our higher education cohorts are becoming increasingly diverse. Providing beneficial formative and summative feedback for highly diverse groups of students is difficult. Three key aspects of the feedback process are required to ensure benefits: (i) suitable feedback components; (ii) suitable embedding of feedback in the learning context; and (iii) active engagement in the feedback process. In order to explore these three aspects, this chapter investigates: (a) relevant literature; (b) learning and teaching activities in Warwick Business School’s Distance Learning MBA; and (c) data from an internal committee report that presented the NVivo-processed findings of a review of 173 DLMBA students’ reflections on impactful feedback. The observations and recommendations given here reveal insights that can be applied to other student groups beyond the MBA sphere and ensure an impactful learning and teaching experience for all stakeholders. Thus, the purpose of the chapter is to assist colleagues and students in engaging more fruitfully in feedback processes and in adding tried and tested approaches to their learning and teaching repertoires.