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Barbara de Lima Voss, David Bernard Carter and Bruno Meirelles Salotti
We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in…
Abstract
We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.
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Denise Linda Parris and Francisco Guzmán
This paper aims to critically review the most cited literature published from 2000 to 2020 in 24 top-ranked marketing journals on the three most studied branding concepts of the…
Abstract
Purpose
This paper aims to critically review the most cited literature published from 2000 to 2020 in 24 top-ranked marketing journals on the three most studied branding concepts of the 21st century – brand equity, brand loyalty and brand image – to explore how in these papers they have been defined, measured and examined, and propose how they should move forward in an era where brands are expected to be “socially and socio-politically conscious.”
Design/methodology/approach
For each concept a systematic literature review is conducted. In doing so, the definitions, antecedents, outcomes and measures for each concept were accessed and synthesized.
Findings
The systematic literature reviews provide a “state-of-the-art” snapshot of each concept and collectively demonstrate there is no consensus on the independence and interdependence of these dynamic multidimensional concepts. Based on the recommended process in the measurement literature, an evolved definition of each concept is proposed. In addition to the corresponding research directions presented in the moving forward sections of each systematic literature review, common research avenues emerged.
Originality/value
This paper acknowledges these three branding concepts as dynamic (i.e. evolving over time), systemically reviews and synthesizes the extant literature, and provides a path forward to defining, measuring and exploring brand equity, brand loyalty and brand image in the present era where brands are expected to be socially and socio-politically conscious with responsibilities to the planet, people and profit.
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Ashleigh Powell, Constantino Stavros and Angela Dobele
Understanding how to predict and manage the spread of negative brand-relevant content is of critical concern to marketers. This paper aims to contribute to this understanding by…
Abstract
Purpose
Understanding how to predict and manage the spread of negative brand-relevant content is of critical concern to marketers. This paper aims to contribute to this understanding by building on existing anti-branding, brand hate and word-of-mouth literature to explore the factors that lead individuals to engage in the transmission of negative brand-relevant information via social media.
Design/methodology/approach
A two-phase exploratory design was used. The first stage involved an analysis of negative transmission via comments left on news and brand posts. The second phase of the research involved a series of 13 depth interviews with frequent social media users about their negative brand-relevant transmission behavior to add richness and depth to the findings from the passive observation in the first phase of the research.
Findings
The first phase of the research demonstrated that negative transmission can be both brand-related (e.g. driven by-product or service failure or corporate irresponsibility) and consumer-related (e.g. driven by self or social motives). The second phase of the research clarified that negative transmission often occurs in the absence of brand hate, particularly when it can be used as a covert method of self-enhancement for the transmitter via downward social comparisons.
Originality/value
Negative transmission as a form of anti-branding that is more strongly self-related (as opposed to brand) is established, progressing understanding and applications of contemporary media channels. Implications, including how brand-generated controversy and consumer reinforcement can be used to manage negative transmission, are offered.
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Francisco Peco-Torres, Ana I. Polo-Peña and Dolores M. Frías-Jamilena
This study aims to analyze the effect of the use of social media on the perception of brand personality and to identify its effect on customer brand engagement.
Abstract
Purpose
This study aims to analyze the effect of the use of social media on the perception of brand personality and to identify its effect on customer brand engagement.
Design/methodology/approach
The study adopted an exploratory approach, adapting Aaker's brand personality scale (1997) to the context of cultural tourism before carrying out a quantitative study resorting to a structural equation modeling to obtain empirical evidence to identify these relationships.
Findings
The findings reveal that the use of social media has a positive effect on the perception of brand personality and that brand personality, likewise, has a positive effect on customer brand engagement.
Research limitations/implications
This study indicates that transmission of an attractive brand personality according to the desires of the public, combined with dissemination through social media, is a valid strategy to improve customer brand engagement.
Originality/value
This study represents an advance in the specialized literature on the value that consumers place on information transmitted through social media. Specifically, it sheds light on how the transmission of brand personality through social media affects customer brand engagement.
通过社交媒体在文化旅游中的品牌个性目的
本研究旨在分析使用社交媒体对品牌个性感知的影响, 并确定其对客户品牌参与度的影响。
设计/方法/方法
该研究采用探索性方法, 将Aaker(1997)的品牌人格量表适应文化旅游的背景, 然后使用结构方程模型(SEM)进行定量研究, 以获取关于拟议关系的经验证据
结果
研究结果表明, 社交媒体的使用对品牌个性的感知具有积极影响, 而品牌个性同样对客户品牌参与度也具有积极影响。
研究意义
这项研究表明, 根据公众的需求来传递有吸引力的品牌个性, 并通过社交媒体进行传播, 是提高客户品牌参与度的有效策略。
原创性/价值
这项研究代表了有关消费者对通过社交媒体传播的信息所具有的价值的专业文献的进步。 具体而言, 它揭示了通过社交媒体传播品牌个性如何影响客户品牌参与度。
La personalidad de marca en los recursos turísticos culturales a través de los social mediaPropósito
este estudio tiene como objetivo analizar el efecto del uso de los social media en la percepción de la personalidad de marca e identificar su efecto en el customer brand engagement.
Diseño/metodología/enfoque
el estudio adoptó un enfoque exploratorio, adaptando la Brand Personality Scale de Aaker (1997) al contexto del turismo cultural antes de llevar a cabo un estudio cuantitativo mediante un modelo de ecuaciones estructurales (SEM) para obtener evidencia empírica sobre las relaciones propuestas.
Hallazgos
los resultados revelan que el uso de los social media tiene un efecto positivo en la percepción de la personalidad de marca y que la personalidad de marca tiene un efecto positivo en el customer brand engagement.
Implicaciones de la investigación
este estudio demuestra que la transmisión de una personalidad de marca atractiva de acuerdo con los deseos del público, combinada con su difusión a través de los social media es una estrategia válida para mejorar el customer brand engagement.
Originalidad/valor
este estudio representa un avance en la literatura especializada sobre el valor que los consumidores otorgan a la información transmitida a través de los social media. Específicamente, arroja luz sobre cómo la transmisión de la personalidad de la marca a través de los social media influye en el customer brand engagement.
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Evaluating existing literature can lead to a better understanding of a scientific journal's state of the art. In this sense, this study aims to analyze the global research…
Abstract
Purpose
Evaluating existing literature can lead to a better understanding of a scientific journal's state of the art. In this sense, this study aims to analyze the global research evolution of the Revista Europea de Dirección y Economia de la Empresa (REDEE) and the European Journal of Management and Business Economics (EJMBE).
Design/methodology/approach
A bibliometric analysis was conducted to acknowledge the most contributing authors, impactful articles, publication trends, keyword analysis, co-occurrence networks and collaboration networks. A total of 454 articles published between 2006 and 2022 were analyzed.
Findings
The results suggest that the international strategy set in 2014 has resulted in a steadily growing number of publications and a significant increment in citations. Relationship marketing and the connections between innovation, performance and entrepreneurship are topics of interest for the EJMBE.
Originality/value
Mapping existing EJMBE research through identifying the contributing authors, most impactful articles, publication trends, keyword analysis, co-occurrence networks and collaboration networks is missing to encourage new research projects.
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Wajdy Omran, Ricardo F. Ramos and Beatriz Casais
This study consolidates insights on the role of virtual reality (VR) and augmented reality (AR) in tourism engagement (TE). In addition, it suggests new directions for research in…
Abstract
Purpose
This study consolidates insights on the role of virtual reality (VR) and augmented reality (AR) in tourism engagement (TE). In addition, it suggests new directions for research in tourism and hospitality.
Design/methodology/approach
A hybrid integrative review was used with bibliometric and theory-context-characteristics-method framework analyses of 236 peer-reviewed journal articles.
Findings
Computer science journals dominate TE in VR/AR research. Emotional and immersive attributes of VR/AR sustain TE. Exploring cultural theories can enrich TE perspectives in the context of VR/AR. This study offers fruitful directions by exploring virtual technology’s role in sustaining cultural heritage and studying TE intentions and perceptions on VR/AR tourism mobile applications.
Originality/value
To the best of the authors’ knowledge, this is the first study that uncovers the structure and intellectual rationale of existent research.
研究目的
本研究整合了关于虚拟现实(VR)和增强现实(AR)在旅游参与(TE)中的作用的见解。此外, 本研究为旅游和酒店业的研究提供了新的方向。
研究方法
本研究使用文献计量学和理论-背景-特征-方法(TCCM)框架分析, 采用混合综合审查方法, 分析了236篇同行评审的期刊文章
研究发现
计算机科学期刊在VR/AR研究中主导了TE领域。VR/AR的情感和沉浸属性支持了TE。在VR/AR的背景下, 探索文化理论可以丰富TE的视角。本研究通过探讨虚拟技术在保护文化遗产方面的作用, 以及研究VR/AR旅游移动应用中的TE意图和感知, 提供了有益的研究方向。
研究创新
这是第一项揭示现有研究结构和知识理论基础的研究。
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