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Article
Publication date: 5 April 2024

Maria Krysfeldt, Jannick Friis Christensen and Thomas Burø

The paper discusses how the management of a sports and fashion company, which we refer to as NULMA, successfully applied the neo/normative control technology “karma organisation”…

Abstract

Purpose

The paper discusses how the management of a sports and fashion company, which we refer to as NULMA, successfully applied the neo/normative control technology “karma organisation” and gained employee engagement. Whereas other studies have documented employee resistance to organisational cultures when used for managerial control, our case demonstrates resistance to management practices that employees find inconsistent with the dominant karma culture.

Design/methodology/approach

The study is based on a six-year longitudinal organisational at-home ethnography conducted by one of the authors using methods of both participant and non-participant observation, semi-structured interviews and collaborative production of secondary data in the case organisation.

Findings

While our research shows that management can successfully apply neo/normative control which employees accept and support, we further show that employees mobilise the same values to resist management when it fails to deliver on the commitments and promises of the organisational culture.

Originality/value

The study contributes to the literature on organisational culture and, in particular, neo/normative control by theorising employee resistance as being by “accident”, by which we mean an inherent negative potentiality co-invented and released by managers establishing a “karma organisation”. Our theorising culminates in a discussion of the study’s implications for research and practice.

Details

Journal of Organizational Ethnography, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-6749

Keywords

Book part
Publication date: 11 April 2017

Sine Nørholm Just, Sara Louise Muhr and Thomas Burø

Queer scholars and activists share a central predicament with critical management studies: how to avoid the dangers of self-defeat. That is, how can one make a critical difference…

Abstract

Queer scholars and activists share a central predicament with critical management studies: how to avoid the dangers of self-defeat. That is, how can one make a critical difference without becoming embroiled with or turning into the powers that be? This chapter offers suggestions for how to remain critical and queer by first introducing the notion of queer posing then exploring its conditions of possibility in terms of performativity and affectivity, respectively.

Here, we encounter another seeming impasse between the epistemological voluntarism of which studies in the performative vein are sometimes accused and the charge of ontological determinism that is often levelled against affect theory. Turning from vain dichotomies to productive tensions, we propose that potential for critical performativity is inherent to affective organizing of materiality as events in relation to which action becomes possible. The concept of plasticity, we suggest, enables investigations of the simultaneously formed and formative character of being and, further, the explosive potential of critique – the shaping of corporeal events is not only confining, but also holds potential for blowing up existing configurations.

On this basis, we sketch three plastic relations of affectivity and performativity, three modes of organizing material assemblages as actionable events: invitation, intervention, and celebration. We illustrate the performative power and critical potential of these three modes of affective organizing by indicating how they give form to, are formed by, and become explosive to Sabaah, a Danish activist network and community for LGBT people with minority ethnic background.

Details

Feminists and Queer Theorists Debate the Future of Critical Management Studies
Type: Book
ISBN: 978-1-78635-498-3

Keywords

Abstract

Details

Feminists and Queer Theorists Debate the Future of Critical Management Studies
Type: Book
ISBN: 978-1-78635-498-3

Content available
Book part
Publication date: 11 April 2017

Abstract

Details

Feminists and Queer Theorists Debate the Future of Critical Management Studies
Type: Book
ISBN: 978-1-78635-498-3

Book part
Publication date: 11 April 2017

Abstract

Details

Feminists and Queer Theorists Debate the Future of Critical Management Studies
Type: Book
ISBN: 978-1-78635-498-3

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