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Article
Publication date: 5 July 2013

Saurav Datta, Chitrasen Samantra, Siba Sankar Mahapatra, Goutam Mandal and Gautam Majumdar

The purpose of this paper is to develop a decision‐making procedural hierarchy for evaluation as well as selection of third‐party reverse logistics provider (3PL) under fuzzy…

1551

Abstract

Purpose

The purpose of this paper is to develop a decision‐making procedural hierarchy for evaluation as well as selection of third‐party reverse logistics provider (3PL) under fuzzy environment.

Design/methodology/approach

Due to uncertainty, vagueness arising from decision makers (DM) subjective judgment towards intangible (qualitative) selection criteria, fuzzy logic has been utilized to facilitate such a decision‐making process for 3PL evaluation and selection.

Findings

Evaluating and selecting 3PL providers can be regarded as a multi‐criteria decision making (MCDM) process in which a decision maker chooses, under several selection criteria, the best suited alternative. The present study highlights a case study on evaluation and selection of 3PL service providers for a reputed Indian automobile part manufacturing company. The fuzzy based decision‐making tool applied here has been proved fruitful for its effectiveness.

Research limitations/implications

There are many research issues remaining in the development of this approach. First, the definition of appropriate fuzzy linguistic variables, corresponding membership functions (MFs) and their numbers, and their universe of discourse for a general use in the algorithm. Second, a methodology for accumulating raw data and analyzing the appropriate MFs for the base linguistic variables. Third, the relative importance of every decision maker, the decision‐making environment and structure may affect the decision‐making process. These have been assumed negligible in this study.

Originality/value

The main contributions of this research are: first, an integrated criteria list (followed by sets of sub‐criteria) has been modeled for service quality evaluation and appraisement of 3PL providers. Each sub criteria set has been structured to be preceded by a main criteria. Second, priority weights of various main criteria as well as sub‐criteria; extent of successful performance (rating) of different sub‐criteria have been expressed in fuzzy numbers. It facilitates in accumulating DMs subjective judgments into a unique numerical evaluation score. Third, decision makers risk‐bearing attitude has been estimated and utilized in computing overall evaluation index for alternative candidates. The decision‐making framework presented here can be extended to solve any decision‐making problem designed under a complex and interconnected set of primary criteria followed by sub‐criteria or more extended elaborate criteria hierarchy.

Article
Publication date: 28 January 2014

Anoop Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

In today's competitive global marketplace, performance management has been identified as a key strategic consideration towards achieving an efficient supply chain management. The…

Abstract

Purpose

In today's competitive global marketplace, performance management has been identified as a key strategic consideration towards achieving an efficient supply chain management. The task of estimating supply chain performance extent is seemed a complex problem entitled with multiple subjective performance measures and metrics; subjected to decision-making environment which involves an inherent vagueness, inconsistency and incompleteness associated with decision-makers (DMs) (expert panel) commitment towards assessment of various subjective (quantitative) evaluation indices. Consequently, it becomes difficult towards making a comparative study on performances of alternative supply chains. It is, therefore, indeed essential to conceptualize and develop an efficient appraisement platform helpful for benchmarking of alternative supply chains based on their performance extent. The paper aims to discuss these issues.

Design/methodology/approach

The work explores the concept of grey numbers combined with multi-objective optimization by ratio analysis (MOORA) in perceptive to evaluate best alternative from among available alternative supply chains.

Findings

The method has been found fruitful to facilitate such a multi-criteria group decision-making (MCGDM) problem under uncertain environment and provides an appropriate compromise ranking order with respect to available possible alternatives.

Originality/value

Supply chain performance appraisement provides necessary means by which an organization can assess whether its supply chain is performing well, whether it has been improved or degraded as compared to the past record. The purpose of this research is to develop and to empirically test a multiple-indices hierarchical appraisement model for benchmarking of supply chain performance and its impact on competitiveness of manufacturing industries.

Details

Grey Systems: Theory and Application, vol. 4 no. 1
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 26 October 2012

Nitin Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

This paper aims to develop an efficient measurement index evaluation system towards assessing suppliers' green performance practices. Apart from estimating overall performance…

Abstract

Purpose

This paper aims to develop an efficient measurement index evaluation system towards assessing suppliers' green performance practices. Apart from estimating overall performance index, the paper also aims to highlight application of decision‐support tools for selection of appropriate candidate supplier in green supply chain management context.

Design/methodology/approach

In order to tackle incompleteness and imprecision arising from assigning appropriateness rating as well as priority weights against subjective performance criteria‐attributes, use of grey numbers was proposed. An efficient grey‐based supplier appraisement platform was established. Application of Grey‐Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) and COPRAS‐G method were reported to solve the supplier selection decision‐making problem. The theory of grey numbers was utilized here to facilitate such decision modeling.

Findings

Over the last two decades, growing concerns about ecosystem quality have stimulated to a renewed interest in environmentalism. Purchasing professionals should also be concerned and need to rethink purchasing strategies which have traditionally neglected environmental impacts. The “green” purchasing‐packaging in reducing and eliminating waste is a major concern in recent days. In order to help foster environmentally concerned purchasing strategies, this paper presents the findings of supplier evaluation strategy in an enterprise with enhanced degree of awareness and frequent applications of “green” purchasing. Environmental factors are identified that may reshape supplier evaluation decisions. The concept of grey numbers set has been adopted in this work. A case study reflects effectiveness of exploring grey relation theory in the context of green supplier evaluation.

Originality/value

The major contributions of this work have been summarized as follows: development and implementation of an efficient decision‐making tool to support green supplier evaluation; an overall green performance index evaluation platform has been introduced; concept of grey numbers has been efficiently explored to facilitate this decision‐making; the appraisement index system has been extended with the capability to search ill‐performing areas which require future progress; and the proposed appraisement system is capable of reducing the number of green attributes towards computing grey appropriateness index thereby transforming into lesser number of green capabilities, thus, facilitating applying decision‐making tools like grey‐TOPSIS and COPRAS‐grey method for appropriate supplier selection from a set of candidate suppliers.

Details

Grey Systems: Theory and Application, vol. 2 no. 3
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 28 October 2014

Chhabi Ram Matawale, Saurav Datta and Siba Sankar Mahapatra

Lean manufacturing is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus…

Abstract

Purpose

Lean manufacturing is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination. In today's competitive global marketplace the concept of lean manufacturing has gained vital consciousness to all manufacturing sectors, their supply chains and hence a logical measurement index system is indeed required in implementing leanness in practice. The paper aims to discuss these issues.

Design/methodology/approach

The present work exhibits an efficient grey-based leanness assessment system using concept of grey numbers theory.

Findings

Such leanness estimation can help the enterprises to assess their existing leanness level; can compare different industries who are adapting this lean concept. The methodology described here has been found fruitful while applying for a particular industry, in India, as a case study.

Originality/value

Lean extent evaluation module (lean index appraisement system) exploring grey numbers theory is quite new and not documented in literature before.

Details

Grey Systems: Theory and Application, vol. 4 no. 3
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 7 April 2015

Nitin Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

In today’s’ highly competitive market, outsourcing logistic activities have become a global trend as it offers wide range of services including transportation, distribution…

1128

Abstract

Purpose

In today’s’ highly competitive market, outsourcing logistic activities have become a global trend as it offers wide range of services including transportation, distribution, packaging, labeling, warehousing, freight forwarding and order fulfillment. The demand of third-party logistics (3PL) provider becomes an increasingly important issue for corporate seeking improved customer service, operational efficiency, logistics costs as well as capital expenditure reduction. However, choosing a proper 3PL provider is a kind of multi-criteria decision making problem under consideration of complicated criteria hierarchy. Therefore, it seems necessary to develop an efficient appraisement module towards performance evaluation as well as selecting the best 3PL provider. The paper aims to discuss these issues.

Design/methodology/approach

The present paper proposes a fuzzy based appraisement platform for evaluation and selection of 3PL providers. The theory behind interval-valued fuzzy numbers (IVFNs) has been utilized to aid the said decision-modeling. Based on two appraisement modules for 3PL evaluation; empirical data have been analyzed to validate case application.

Findings

The proposed method has been found efficient for solving the group decision-making problem under uncertain environment due to vagueness, ambiguity associated with decision-makers’ subjective judgment. The proposed appraisement platform has been explored by an Indian automobile part manufacturing company at eastern part of India. 3PL providers have been evaluated individually to check their performance level with respect to various evaluation attributes. Apart from estimating overall performance metric, the model presented here can identify ill-performing areas which necessitate future attention.

Originality/value

The major contributions of this work have been summarized as follows: First, development and implementation of an efficient decision-making procedural hierarchy to support 3PL evaluation and selection. Second, an overall performance metric has been introduced. Third, concept of IVFNs has been efficiently explored to facilitate such a appraisement cum selection decision making. Final, the appraisement index system has been extended with the capability to search ill-performing areas which require future progress.

Details

Benchmarking: An International Journal, vol. 22 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 23 August 2013

Saurav Datta, Nitin Sahu and Siba Mahapatra

The purpose of this paper is to report an efficient decision‐support system for industrial robot selection. It seeks to analyze potential robot selection attributes with a…

1129

Abstract

Purpose

The purpose of this paper is to report an efficient decision‐support system for industrial robot selection. It seeks to analyze potential robot selection attributes with a relatively new MCDM approach which employs grey set theory coupled with MULTIMOORA method.

Design/methodology/approach

Use of interval‐valued grey numbers (IVGN) adapted from grey theory has been explored to tackle subjective evaluation information collected from an expert group; finally MULTIMOORA (multi‐objective optimization by ratio analysis) method has been applied in order to aggregate individual criterion/attribute scores into an equivalent evaluation index towards evaluating feasible ranking order of candidate alternative robots.

Findings

An empirical study has also been shown here for better understanding of the said selection‐module; effectively applicable to any other decision‐making scenarios.

Originality/value

This method is computationally very simple, easily comprehensible, and robust which can simultaneously consider numerous subjective attributes. Grey MULTIMOORA ranking is expected to provide a good guidance to the managers of an organization to select the feasible robot. It will also provide a good insight to the robot manufacturer so that it can improve its product or introduce a new product to satisfy customer needs.

Article
Publication date: 1 April 2014

Chhabi Ram Matawale, Saurav Datta and Siba Sankar Mahapatra

Lean manufacturing is an operational strategy oriented toward achieving the shortest possible cycle time by eliminating waste. It is derived from the Toyota Production System and…

Abstract

Purpose

Lean manufacturing is an operational strategy oriented toward achieving the shortest possible cycle time by eliminating waste. It is derived from the Toyota Production System and its key thrust is to increase the value-added work by eliminating waste and reducing incidental work. In today's competitive global marketplace, the concept of lean manufacturing has gained vital consciousness to all manufacturing sectors, their supply chains, and hence a logical measurement index system is indeed required in implementing leanness in practice. Such leanness estimation can help the enterprises to assess their existing leanness level and can compare different industries who are adapting this lean concept. The paper aims to discuss these issues.

Design/methodology/approach

The present work exhibits an efficient fuzzy-based leanness assessment system using generalized interval-valued (IV) trapezoidal fuzzy numbers set. The concept of “degree of similarity” between two IV fuzzy numbers has been explored here to identify ill-performing areas towards lean achievement.

Findings

The methodology described here has been found fruitful while applying for a particular industry, in India, as a case study. Apart from estimating overall lean performance metric, the model presented here can identify ill-performing areas towards lean achievement.

Originality/value

The major contributions of this work have been summarized as follows: development and implementation of an efficient decision-making procedural hierarchy to support leanness extent evaluation. An overall lean performance index evaluation platform has been introduced. Concept of generalized IV trapezoidal fuzzy numbers has been efficiently explored to facilitate this decision-making. The appraisement index system has been extended with the capability to search ill-performing areas which require future progress.

Details

Benchmarking: An International Journal, vol. 21 no. 2
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 2 February 2015

Santosh Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

Supply chain performance (SCP) extent can be attributed as a function of multiple criteria/attributes. Most of the criterions/attributes being intangible in nature; SCP…

1241

Abstract

Purpose

Supply chain performance (SCP) extent can be attributed as a function of multiple criteria/attributes. Most of the criterions/attributes being intangible in nature; SCP appraisement relies on the subjective judgment of the decision makers. Moreover, quantitative appraisement of SCP appears to be very difficult due to involvement of ill-defined (vague) performance measures as well as metrics. The purpose of this paper is to develop an efficient decision support system (DSS) to facilitate SCP appraisement, benchmarking and related decision making.

Design/methodology/approach

This study explores the concept of fuzzy logic in order to tackle incomplete and inconsistent subjective judgment of the decision makers’ whilst evaluating supply chain’s overall performance. Grey relational analysis has been adopted in the later stage to derive appropriate ranking of alternative companies/enterprises (in the same industry) in view of ongoing SCP extent.

Findings

In this work, a performance appraisement index system has been postulated to gather evaluation information (weights and ratings) in relation to SCP measures and metrics. Combining the concepts of fuzzy set theory, entropy, ideal and grey relation analysis, a fuzzy grey relation method for SCP benchmarking problem has been presented. First, triangular fuzzy numbers and linguistic evaluation information characterized by triangular fuzzy numbers have been used to evaluate the importance weights of all criteria and the superiority of all alternatives vs various criteria above the alternative level. Then, the concept of entropy has been utilized to solve the adjusted integration weight of all objective criteria above the alternative level. Moreover, using the concept of the grey ration grades, various alternatives have been ranked accordingly.

Originality/value

Finally, an empirical example of selecting most appropriate company has been used to demonstrate the ease of applicability of the aforesaid approach. The study results showed that this method appears to be an effective means for tackling multi-criteria decision-making problems in uncertain environments. Empirical data have been analysed and results obtained thereof, have been reported to exhibit application potential of the said fuzzy grey relation based DSS in appropriate situation.

Details

Grey Systems: Theory and Application, vol. 5 no. 1
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 29 April 2014

Nitin Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

In recent years, stimulated environmental awareness (green consciousness) has favored the emergence of the green supply chain paradigm. Therefore, apart from traditional supplier…

Abstract

Purpose

In recent years, stimulated environmental awareness (green consciousness) has favored the emergence of the green supply chain paradigm. Therefore, apart from traditional supplier selection criterions, green criteria are necessarily to be incorporated in the supplier selection problem. In this context, the present study aims to highlight an efficient supplier appraisement platform by considering green performance criteria, in fuzzy environment.

Design/methodology/approach

The present work exhibits an efficient fuzzy-based supplier performance assessment system using generalized trapezoidal fuzzy numbers set. A fuzzy overall evaluation index has been estimated towards assessing suppliers' green performance extent, thus facilitating supplier appraisement cum selection decision-making.

Findings

The proposed method has been found efficient for solving the group decision-making problem under uncertain environment due to vagueness, ambiguity associated with decision-makers' subjective judgment. The proposed appraisement platform has been explored by an Indian automobile part manufacturing company at eastern part of India. Suppliers have been evaluated individually to check their performance level with respect to green attributes. Apart from estimating overall performance metric, the model presented here can identify ill-performing areas that necessitate future attention.

Originality/value

The major contributions of this work have been summarized as follows: Development and implementation of an efficient decision-making procedural hierarchy to support suppliers' green performance extent evaluation. An overall performance metric has been introduced. Concept of generalized trapezoidal fuzzy numbers has been efficiently explored to facilitate such an appraisement cum selection decision-making. The appraisement index system has been extended with the capability to search ill-performing areas that require future progress.

Details

Benchmarking: An International Journal, vol. 21 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 7 April 2015

Dilip Kumar Sen, Saurav Datta, Saroj Kumar Patel and Siba Sankar Mahapatra

Robot selection is one of the critical decision-making tasks frequently performed by various industries in order to choose the best suited robot for specific industrial purposes…

1254

Abstract

Purpose

Robot selection is one of the critical decision-making tasks frequently performed by various industries in order to choose the best suited robot for specific industrial purposes. In recent marketplace, the number of robot manufacturers has increased remarkably offering a wide range of models and specifications; thus, robot selection has become indeed confusing as well as complicated task. Selection of an appropriate robot is a sensitive process; it may result massive letdown, if not chosen properly. Therefore, for unravel the selection problem; the purpose of this paper is to explore the preference ranking organization method for enrichment evaluation (PROMETHEE) II method.

Design/methodology/approach

Apart from a large variety of robotic systems, existence of various multi-criteria decision making (MCDM) tools and techniques may create confusion to the decision makers’ in regards of application feasibility as well as superiority in performance to work under different decision-making situations. In this context, the PROMETHEE II method has been found as an efficient decision-making tool which provides complete ranking order of all available alternatives prudently, thus avoiding errors in decision making.

Findings

In this context, the present paper highlights application potential of aforesaid PROMETHEE II method in relation to robot selection problem subjected to a set of quantitative (objective) evaluation data collected from the available literature resources. Advantages and disadvantages of PROMETHEE II method have also been reported in comparison to other existing MCDM approaches.

Originality/value

The study bears significant managerial implications. Proper evaluation and selection of appropriate candidate robot would be helpful for the industries in order to improve product quality as well as to increase productivity. Proper utilization of resources could be ensured. Functioning would be accurate with reduced timespan. As a consequence, company can increase its profit margin in long run.

Details

Benchmarking: An International Journal, vol. 22 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

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