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Article
Publication date: 26 February 2024

Jianping Hu, Xinjiang Ye and Shengyu Gu

The study advances an enhanced model encompassing psychological involvement, denoted as the psychological continuum model (PCM) and perceived customer service quality as…

Abstract

Purpose

The study advances an enhanced model encompassing psychological involvement, denoted as the psychological continuum model (PCM) and perceived customer service quality as intermediaries in the association between subjective customer knowledge (SCK) and behavioral loyalty. The purpose of this study is to assess the mediating role of psychological engagement and consumers' perceived service quality in the relationship between SCK and behavioral loyalty among members of nonprofit sports service organizations. Additionally, the study aims to examine the impact of membership duration on the relationship between consumer knowledge and behavioral loyalty.

Design/methodology/approach

The study used a quantitative research design, and primary data were collected through a structured questionnaire from 527 members of nonprofit Chinese sports clubs who were selected using a simple random sampling technique. A 5-point Likert scale questionnaire was developed to measure all constructs in the intended research model. The suitability of the measurement model was analyzed by performing confirmatory factor analysis (CFA). Structural equation modeling (SEM) was used to analyze the data using AMOS-24.

Findings

The results of the overall direct effect indicate a significant influence of subjective knowledge on perceived service quality, perceived service quality significantly and positively influences psychological engagement; psychological engagement was found to be an important predictor of consumer behavioral loyalty.

Originality/value

The results offer information for nonprofit sports club (NPSC) managers who seek to increase the attractiveness and retention of their clubs' members by establishing the importance of subjective consumer knowledge.

Details

Asia Pacific Journal of Marketing and Logistics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 2 June 2022

Shengyu Gu

This study aims to examine the influencing factors of green innovation and their effect on economic performance of the hotel industry.

Abstract

Purpose

This study aims to examine the influencing factors of green innovation and their effect on economic performance of the hotel industry.

Design/methodology/approach

The study used a quantitative and cross-sectional research design, and primary data were collected using structured questionnaire. To analyze this data, AMOS software was used. Exploratory factor analysis (EFA) was performed to purify the measurement model. Moreover, validities and model fitness were confirmed through confirmatory factor analysis (CFA). Structural equation modeling (SEM) was used to test the study hypothesis.

Findings

The study results showed green organizational culture, green organizational strategies, energy conservations and environmental regulations as key influencing factors in the adoption of green innovation. Moreover, the results also reveal a significant positive effect of green innovation on hotels’ economic performance.

Research limitations/implications

This study is limited to hotels operating in the sole city of Shanghai, China, and for more generalized results, the future study can be made by incorporating hotels in other cities as well. Moreover, the study is conducted in China and replication of this research might be possible in a different cultural and environmental context. Furthermore, this study address only the hotel industry, and future study can be made to investigate the implementation of green practices in industries other than hotels.

Originality/value

Previously, many studies have highlighted the influencing factors of green innovation, but there is limited research in the context of the hotel industry. The relationship between economic performance and green innovation is well established, but still, it is not fully understood how sustainable economic performance is contributed by green innovation in the tourism industry. To the best of the authors’ knowledge, this study first examines the influencing factors of green innovation and its potential effect on economic performance in the context of the Chinese hotel industry.

Details

International Journal of Innovation Science, vol. 15 no. 3
Type: Research Article
ISSN: 1757-2223

Keywords

Book part
Publication date: 31 March 2015

Ho-fung Hung

From the sixteenth to eighteenth century, China underwent a commercial revolution similar to the one in contemporaneous Europe. The rise of market did foster the rise of a nascent…

Abstract

From the sixteenth to eighteenth century, China underwent a commercial revolution similar to the one in contemporaneous Europe. The rise of market did foster the rise of a nascent bourgeois and the concomitant rise of a liberal, populist version of Confucianism, which advocated a more decentralized and less authoritarian political system in the last few decades of the Ming dynasty (1368–1644). But after the collapse of the Ming Empire and the establishment of the Qing Empire (1644–1911) by the Manchu conquerors, the new rulers designated the late-Ming liberal ideologies as heretics, and they resurrected the most conservative form of Confucianism as the political orthodoxy. Under the principle of filial piety given by this orthodoxy, the whole empire was imagined as a fictitious family with the emperor as the grand patriarch and the civil bureaucrats and subjects as children or grandchildren. Under the highly centralized administrative and communicative apparatus of the Qing state, this ideology of the fictitious patrimonial state penetrated into the lowest level of the society. The subsequent paternalist, authoritarian, and moralizing politics of the Qing state contributed to China’s nontransition to capitalism despite its advanced market economy, and helped explain the peculiar form and trajectory of China’s popular contention in the eighteenth century. I also argue that this tradition of fictitious patrimonial politics continued to shape the state-making processes in twentieth-century China and beyond.

Details

Patrimonial Capitalism and Empire
Type: Book
ISBN: 978-1-78441-757-4

Keywords

Book part
Publication date: 20 July 2012

Jiping Zuo and Yongping Jiang

Purpose – This chapter explores ways in which urban women in China balance work and family demands, as the state's protective and welfare functions in post-Mao reform are…

Abstract

Purpose – This chapter explores ways in which urban women in China balance work and family demands, as the state's protective and welfare functions in post-Mao reform are increasingly being replaced by market forces, and the chapter examines how urban women's enactment of work and family roles are shaped by changing workplaces as well as by their personal and family circumstances. The purpose is to understand the impact of marketization on gender configuration through the lens of the work-family nexus.

Research design – Data come from in-depth interviews conducted between 2005 and 2007 with 115 married women in four large cities. For analytical purposes, the informants were divided into three groups: stay-at-home moms, family-orientated working women, and work/career-oriented women.

Findings – Although market reform may create opportunities for some women to enhance their personal lives, as a consequence of workers' loss of the safety net and welfare benefits, the neglect of women's reproductive work, and the commercialization of child care and child education, it has generated, for many women, much role conflict between work and family. Work/career-oriented women are able to actively engage in market activities precisely because they are protected still by the state, can afford commercial services of domestic tasks, or have strong support from their extended families.

Originality/value – Women's varying role orientations reflect more their strategies of coping with structural changes than their mere adherence to certain gender ideologies.

Social implications – The chapter calls for curbing unbridled market forces and restoring public services so as to create a family/women-friendly work and social environment.

Details

Social Production and Reproduction at the Interface of Public and Private Spheres
Type: Book
ISBN: 978-1-78052-875-5

Keywords

Open Access
Article
Publication date: 22 December 2020

Haiping Qiu

General Secretary Xi Jinping pointed out that to uphold and develop socialist political economics with Chinese characteristics, the authors should be guided by Marxist political…

Abstract

Purpose

General Secretary Xi Jinping pointed out that to uphold and develop socialist political economics with Chinese characteristics, the authors should be guided by Marxist political economics.

Design/methodology/approach

It is an essential methodological principle for building a theoretical system of socialist political economics with Chinese characteristics as a “systematic economic theory”.

Findings

To implement this principle, the authors need to understand the rich connotation of Marxist political economics and its relationship with socialist political economics with Chinese characteristics fully and correctly and unswervingly uphold and inherit, creatively transform and innovatively develop the theoretical achievements of Marxist economics, especially capital.

Originality/value

It is also an essential and necessary way to build a theoretical system of socialist political economics with Chinese characteristics.

Details

China Political Economy, vol. 3 no. 2
Type: Research Article
ISSN: 2516-1652

Keywords

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