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Using the combined theoretical umbrella of organizational legitimacy theory, service-dominant logic, fairness heuristic theory and two-factor theory, the purpose of this paper is to investigate the effectiveness of different food recall strategies (recall proactiveness and compensation) in terms of both how consumers react (perceived organizational legitimacy and purchase intention) and how recall norms would influence the effectiveness in three countries. In addition to the reporting of important results, this paper provides implications for food companies to handle effectively the recalls, especially when the recalls are cross-country.

A 2 compensation (high vs low) ×2 recall strategy (proactive vs passive) scenario experiment was conducted in Hong Kong, the USA and Mainland China. After checking the effectiveness of manipulation, the paper tested the main effect and interaction effect of recall proactiveness and compensation on perceived organizational legitimacy and purchase intention. In addition, the mediating effect of perceived organizational legitimacy between recall strategies and purchase intention was also tested.

Significant main effect, interaction and mediation effect were found across the three countries with a different pattern. For the USA and Mainland China which have strong recall norms, the interaction found followed the predictions of the two-factory theory. However, the pattern found in Hong Kong, which has weak recall norms, followed the predictions of the fairness heuristic theory. Full mediation effect of perceived organizational legitimacy between compensation and purchase intention was found in the USA and Mainland China, while it was only partial in Hong Kong. For the mediation between proactiveness and purchase intention, full mediation was found in Hong Kong and the USA, while it was only partial in Mainland China.

First, this study differentiated food recall strategy into two dimensions – recall proactiveness and compensation. Second, this study tested the applicability of two-factor theory and fairness heuristic theory in recalls by testing the competing hypotheses proposed according to the two theories. Finally, this study can further help our understanding of the recall effectiveness across different recall norms.

This paper aims to report the results of a comprehensive literature review concerned with exploring the distinctive roles of the underlying multidimensional psychological mechanisms through which organizational culture (OC) affects TQM.

A thorough review of the relevant existing studies focusing on the direct and indirect links between OC, employee readiness for change (ERFC), employee commitment to change (ECC) and TQM implementation was conducted. To identify studies to include in the review, electronic searches of prominent databases and journals were carried out for the period 1980 to 2020.

The thorough analysis of relevant studies indicates that various types of OC influence TQM through certain psychological mechanisms namely ERFC dimensions and employee affective commitment to change. As a consequence, the paper develops a set of propositions and a novel integrative conceptual framework to explain the mediating roles of ERFCs and EACC in the OC–TQM relationship and then concludes by suggesting future lines of research and highlighting practical managerial implications.

Drawing on academic perspectives from multiple literature streams, this study offers a more advanced understanding of the relationship between OC and TQM implementation via exploring multiple mediating paths.

Reports on the results of a research study which sought to investigate the impact of quality management systems (QMS) based on BS5750 on construction productivity of UK building contractors specializing in the housing sector. The main variables of the study (quality and productivity) have been operationalized as follows: quality, the companies were classified as having a formal quality system if they were registered to BS5750; productivity of a construction project was defined and measured in terms of the utilization of resources used by the contractors in every project. Owing to the heterogeneity of construction output in general, it was necessary to use the monetary value of resources in an effort to standardize output and apply a certain measure of harmony to it; such that useful comparison may be made. Data were drawn from priced bills of quantities and the productivity of QMS and non‐QMS contractors was modelled through utilization of the theory of isoquants. Results pointed towards the acceptance of the hypothesis that there is a relationship between the implementation of QMS and productivity on site.

Evaluating housing projects is an essential task to determine the effectiveness of these projects and to provide a useful feedback to the projects’ initiators ‐ be it the public or the private sector. The evaluation could be on a number of different bases. Reports the results of research work aiming to compare the quality and effectiveness of three housing projects initiated by the Yemeni government in the capital ‐ Sana’a. The basis chosen for evaluating the public low‐income housing schemes is the housing quality measurement technique. This technique is used for measuring quality under widely different housing standards. It is a way of assessing the environmental quality and hence evaluating the success or failure of a particular housing project. Satisfaction of residents has also been evaluated and reported in an earlier paper (Al‐Abed and Mustapha, 1996).

For the last 20 years, the Yemeni government has been providing housing schemes for low‐income groups. These low‐income housing schemes have not, however, been evaluated. Based on a post‐occupancy evaluation of three low‐income public housing schemes in Sana’a, Yemen, the paper describes the residents’ judgement and assessment of the environment in which they are living. Interviews with 180 occupants revealed that they attach great importance to the level of satisfaction with their neighbourhoods. The most important factor associated with neighbourhood satisfaction was privacy, a reflection of the cultural background in Yemeni society.

The aim of this study is to identify the factors affecting job satisfaction in the UAE. Specifically, the study seeks to examine the relative effects of demographic and environmental factors on job satisfaction among Dubai police employees.

A scale development process was used. The first stage was a review of the literature on the determinants of job satisfaction in order to generate a pool of items that reflect the job satisfaction construct. A list of items was gathered to cover all aspects of job satisfaction. In‐depth interviews and a focus group were also used to generate additional items.

Overall, the findings show that, in a collectivist culture such as the UAE, both intrinsic and extrinsic factors can be a source of job satisfaction or dissatisfaction.

Given the importance of understanding the determinants of job satisfaction, and the paucity of research on the topic in the Middle East, this study is of great importance to both scholars and practitioners in the region.

The demanding nature of the construction industry poses strain that affects the health of construction personnel. Research shows that mental ill health in this industry is increasing. However, a review mapping the field to determine the extant of research is lacking. Thus, the purpose of this paper is to conduct a scientometric review of mental health (MH) research in the construction industry.

A total of 145 bibliographic records retrieved from Web of Science and Scopus database were analyzed using CiteSpace, to visualize MH research outputs in the industry.

Top co-cited authors are Helen Lingard, Mei-yung Leung, Paul Bowen, Julitta S. Boschman, Peter E.D. Love, Martin Loosemore and Linda Goldenhar. Previous studies focused on healthy eating, work efficiency, occupational stress and workplace injury. Emerging research areas are centered around physiological health monitoring, work ability, and smart interventions to prevent and manage poor MH.

Result is influenced by the citations in retrieved articles.

The study found that researchers in the construction industry have intensified efforts to leverage information technology in improving the health, well-being, and safety of construction personnel. Future research should focus on developing workplace interventions that incorporate organizational justice and flexible work systems. There is also a need to develop psychological self-reporting scales specific to the industry.

This study enhances the understanding of researchers on existing collaboration networks and future research directions. It provides information on foundational documents and authors whose works should be consulted when researching into this field.