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Sophy Hallam (consultant) and Patience Seebohm (independent researcher) discuss what makes an entrepreneur, and Paul Grey, Ross Parker and Mark Swift (all experts by experience in mental health and enterprise) share their views on what it takes to set up and run your own business

This paper explores the domain of the symbolic imaginary to comprehend the mechanisms and effects of neoliberal deregulation (anomie) and reckless capital accumulation within and external to the US imperial core with special emphasis on the war on terror, the figure of the suicide bomber, and the internal manifestations of social liquidation in the appearance of the rampage shooter. The concept of the piacular developed by Durkheim is expanded to demonstrate the contrast between the “variable” or human forms of terror with “constant” or mechanized form of the piacular as it appears in the form of the unmanned aerial vehicle or drone. The apparently disconnected image of the drone flying around up there somewhere in the clouds is intimately connected with seemingly unrelated phenomenon of mass murdering martyrs and fanatics down here on the ground. Lastly, the prospects for an anti-drone movement are touched upon and suggested as a fulcrum point from which to “touch” the synthetic point where terror, rampage, and revenge unify.

Unique to this paper is the development of a dialectical, formal, conceptual “geometry” rooted in Durkheim’s classic analysis of suicide for disclosing the hidden analogs obtaining in the relationship between suicide bombings and rampage shootings and their conceptual fusion in the form of the unmanned aerial vehicle or drone.

Capitalism linked to global defense and security operations produces its own terrifying nemeses as both causes and effects. Rather than something that has to be defeated, terror is an enemy that cannot be defeated but neither can it prevail against an empire. Likewise, the rampage shooter is not merely an individual in need of psychiatric care but a product of domestic policies that sacrifice everything for security and war. These two figures are “mirror opposites” or speculative doubles of one another, which when we attempt to comprehend the image of the seemingly unrelated drone machine what were find is the unexpected synthesis of the twin logics of terror and rampage at work in the sky.

If people hope to live in a society ruled democratically rather than imperial subjects they must know where to apply moral and political leverage. Suicidal bombers and lone shooters are definite problems, but focusing on the defects of individuals diverts the critical gaze from the larger problem of foreign policy, domestic austerity, and, perhaps, the war on the drone represents a unique opening within the aggregate system to push back against the abstract, imperial system of global and domestic hegemony.

This paper represents a new and unique synthesis of Durkheimian and interpretive sociologies with various strands of critical social theory providing new optics for the analysis of international terrorism, domestic mass murders, and the use of unmanned aerial vehicles in the wars on terror.

A postal questionnaire was successfully used to determine general practitioner views about the quality of the health care services available to their patients. In the case of hospital services, 75 of the 112 respondents (67 per cent) chose orthopaedics and 52 (46 per cent) chose ophthalmology as services in need of improvement. Other hospital‐based services, chosen by at least ten general practitioners, were gynaecology, gastroenterology/endoscopy, medicine for the elderly, radiology/ultrasound, psychiatry and physiotherapy. Only 74 general practitioners chose community services, with health visiting being chosen by 25 respondents, district nursing by 24, physiotherapy by 20 and chiropody by 18, as being in need of improvement. The survey was intended to provide a basis for a dialogue between clinicians, managers and general practitioners, about how the quality of services could be improved and how they might be developed in the future.

This paper responds to a range of theory and industry reporting, to provide an informed narrative which explores the current state of accessibility at UK festivals for people who are Deaf or disabled and the potential implications of developments in ICT for enhancing design, marketing, operations and performances across all phases of festival delivery, in order to improve inclusivity and accessibility. To this end, the paper addresses the following question: What do representatives of the UK live music industry perceive as barriers to accessibility and exemplars of current best practice for music festival attendees who are Deaf or disabled? What do representatives of the UK live music industry consider as the role of ICT to increase accessibility for music festival attendees who are Deaf or disabled?

Primary research focused on supply-side considerations with a sample group of 10 UK live music industry professionals. The scope of the research was limited geographically to England and by artform to open-air music festivals, venues which host some music festival provision and a Sector Support Organisation. Open questions elucidated qualitative information around; awareness of accessibility and inclusivity initiatives; potential for co-creation; non-digital improvements; current technological influences; and potential digital futures for accessible “live” experiences. A conceptual framework was constructed and semi-structured face-to-face interviews were carried out with six respondents, and four respondents completed a structured, self-administered e-mail questionnaire.

Findings include: ICT can facilitate enhanced dialogue with existing and potential audience members who are Deaf or disabled to both; reduce existing social exclusion (Duffy et al., 2019) and improve the visitor experience for all attendees. All respondents agreed that physical enhancements are important and some mentioned communications and customer care. Respondents reported increasingly ambitious usages of ICT at music festivals, which may support suggestions of a virtual experience trend (Robertson et al., 2015). Online ticketing systems have potential to grant equal functionality to people who are Deaf or disabled, as recommended by the Department for Culture, Media & Sport (2015). Respondents broadly welcomed the potential for positive impacts of ICT on increasingly accessible live experiences at music festivals which retained a sense of authenticity and “liveness”. Challenges around “as live” ICT-derived experiences were identified including risks of creating second-class experiences for Deaf and disabled attendees.

The limitations of this case study include the small sample size and limited scope.

Promoters should: consider further developing the co-creation of accessibility initiatives, utilising ICT to both deliver improvements and engage with potential audience members who are Deaf or disabled. Seek to pro-actively recruit staff members who are Deaf or disabled and significantly increase their programming of performers who are Deaf or disabled. Consider reviewing their ticketing processes for music festivals, to identify accessibility challenges for audience members and implement appropriate ICT-based solutions. Consider maximising accessibility benefits for audience members who are Deaf or disabled from existing ICT provision on site and explore additional bespoke ICT solutions at music festivals.

Adopting the best practices described across the festival sector may improve inclusivity for disabled people at music festivals and other events. Event management educators should consider reviewing provision to ensure that best practice is embedded around accessibility for audience members who are Deaf or disabled. Additional public funding should be provided to drive ICT-derived improvements to accessibility for audience members who are Deaf or disabled at smaller-scale music festivals. Further research should be considered around inclusive approaches to digital experiences within a music festival environment for audience members who are Deaf or disabled and tensions between accessibility and notions of “liveness”.

The “snapshot” of digital aspects of accessibility at UK festivals within this research is of particular value due to paucity of other research in this area, and it's narrative from varied industry professionals. The paper makes recommendations to promoters, academics and public funders, to attempt to advance inclusion (or at least to mitigate current exclusion) and identify directions for future research into accessible digital experiences at music festivals for people who are Deaf or disabled.

Racing to the top of the corporate hierarchy is difficult, no matter how qualified or capable the candidate. Producing more widgets than one's competitors is not enough. Negotiating the political landscape of the institution is also required. More specifically, individual corporate officers have to be appeased, powerful interest groups have to be co-opted and made allies, and competitors have to be undermined or eliminated. The more bureaucratic the organization and the more opaque the promotion process, the more important this institutional game to climbing the corporate ladder. This chapter identifies the kind of racial minorities or racial types who are likely to play this game well and, consequently, race to the top of the corporation. It then explains why these racial types might not have the racial commitment, or feel institutionally empowered, to lift other people of color as they climb the corporate ladder.

This chapter provides an analysis of the processes of negotiating identity in the production of improvised performance in the jazz rhythm section. I show that, for jazz musicians, identity is an important and complex concern that is managed through the frame of their various role functions. This analysis aims to expand upon symbolic interactionist studies of music and to provide a critique of the “discursive” focus on music in social life.

This paper aims to examine the key factors that facilitate the service to service (S2S) marketing relationships. Specifically, it aims to focus on the relationship between external counsels (law firms) and hospitals.

The study uses exploratory research that comprised a series of interviews with the relevant parties.

Reputation and word‐of‐word play roles in soliciting a firm to submit a proposal; advertisements seem to play no role. Furthermore, S2S marketing relationships occur over distinct and different phases and require a different set of facilitating factors.

As this was exploratory research conducted in the US, the results are not generalizable, nevertheless, they offer a unique insight into a kind of S2S marketing relationship, specifically between hospitals and law firms.

Service providers who seek S2S marketing relationships should invest more in building and shoring‐up their reputation instead of advertising, because service purchasers use reputation and word‐of‐mouth instead of advertisements in selecting firms to ask for proposals.

The study provides an insight into an important, but neglected area in marketing.

The purpose of this paper is to use autoethnography to explore notions of self-identity formation and projection. The author uses the stages of grief as an analytical tool to explain athletic identity formation and personal effects when an injury removed that part of her self.

The paper uses autoethnography, a self-reflective, qualitative methodology meant to engage the researcher's personal experience, which then is potentially adapted and understood by others in similar situations. Autoethnography might pair personal research with existing analytical frameworks and theories, as this story does.

–The author realized that losing, even temporarily, self-identifying characteristics (here, athletic identity) affects self-esteem, social interactions, and future motion-based endeavors, for fear of starting the cycle of grief again.

The paper is valuable, as many people are “weekend warrior” athletes that identity as a runner, cyclist, triathlete, weight lifter, or general gymgoer. Someone might sustain an injury that leaves him or her feeling similar to the author – and can help them understand the importance of athletic identity. The paper also shows how a well-known framework, stages of grief, can be used not solely as an explanatory tool but an analytical one as well.