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Article
Publication date: 6 March 2017

Mahmoud Awad and Yassir A. Shanshal

The purpose of this paper is to propose a new framework for early design stage utilizing the benefits of Kaizen events, and Design for Six Sigma (DFSS) methodology. To gain a…

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Abstract

Purpose

The purpose of this paper is to propose a new framework for early design stage utilizing the benefits of Kaizen events, and Design for Six Sigma (DFSS) methodology. To gain a better understanding of the proposed method, a case study of a diesel engine development was presented where the proposed methodology was followed.

Design/methodology/approach

This paper proposes a hybrid Kaizen DFSS methodology consisting of four Kaizen milestone events with pre-work preceding these events. The events are in line with the four phases of DFSS methodology (define, characterize, optimize, and verify).

Findings

In order for the proposed method to succeed, few key enablers should be available such as management buy-in and support, effective resources utilization, and proper planning. However, this methodology should be utilized for key projects where criticality is high and deadlines are nearby.

Practical implications

As proved by two projects, one of them is presented in this paper; the use of the proposed methodology is effective and can bring significant positive changes to an organization.

Originality/value

Although Kaizen is an old and well-known process, it is to the best of the author’s knowledge that Kaizen has not been utilized in the early design stages of new product development projects. In this paper, a hybrid methodology combining traditional DFSS systematic approach conducted using Kaizen improvement events is proposed and supported by a real-life case study.

Details

International Journal of Quality & Reliability Management, vol. 34 no. 3
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 2 May 2024

Neveen Barakat, Liana Hajeir, Sarah Alattal, Zain Hussein and Mahmoud Awad

The objective of this paper is to develop a condition-based maintenance (CBM) scheme for pneumatic cylinders. The CBM scheme will detect two common types of air leaking failure…

Abstract

Purpose

The objective of this paper is to develop a condition-based maintenance (CBM) scheme for pneumatic cylinders. The CBM scheme will detect two common types of air leaking failure modes and identify the leaky/faulty cylinder. The successful implementation of the proposed scheme will reduce energy consumption, scrap and rework, and time to repair.

Design/methodology/approach

Effective implementation of maintenance is important to reduce operation cost, improve productivity and enhance quality performance at the same time. Condition-based monitoring is an effective maintenance scheme where maintenance is triggered based on the condition of the equipment monitored either real time or at certain intervals. Pneumatic air systems are commonly used in many industries for packaging, sorting and powering air tools among others. A common failure mode of pneumatic cylinders is air leaks which is difficult to detect for complex systems with many connections. The proposed method consists of monitoring the stroke speed profile of the piston inside the pneumatic cylinder using hall effect sensors. Statistical features are extracted from the speed profiles and used to develop a fault detection machine learning model. The proposed method is demonstrated using a real-life case of tea packaging machines.

Findings

Based on the limited data collected, the ensemble machine learning algorithm resulted in 88.4% accuracy. The algorithm can detect failures as soon as they occur based on majority vote rule of three machine learning models.

Practical implications

Early air leak detection will improve quality of packaged tea bags and provide annual savings due to time to repair and energy waste reduction. The average annual estimated savings due to the implementation of the new CBM method is $229,200 with a payback period of less than two years.

Originality/value

To the best of the authors’ knowledge, this paper is the first in terms of proposing a CBM for pneumatic systems air leaks using piston speed. Majority, if not all, current detection methods rely on expensive equipment such as infrared or ultrasonic sensors. This paper also contributes to the research gap of economic justification of using CBM.

Details

Journal of Quality in Maintenance Engineering, vol. 30 no. 2
Type: Research Article
ISSN: 1355-2511

Keywords

Article
Publication date: 19 September 2019

Abdulrahim Shamayleh, Mahmoud Awad and Aidah Omar Abdulla

Medical technologies and assets are one of the main drivers of increasing healthcare cost. The rising number and complexity of medical equipment have forced hospitals to set up…

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Abstract

Purpose

Medical technologies and assets are one of the main drivers of increasing healthcare cost. The rising number and complexity of medical equipment have forced hospitals to set up and regulate medical equipment management programs to ensure critical devices are safe and reliable. The purpose of this paper is to gain insights into maintenance management-related activities for medical equipment. The paper proposes applying a tailored reliability-centered maintenance (RCM) approach for maintenance activities selection for medical equipment. Such approach will support assets management teams in enhancing operation, decrease risk and cost, and ultimately improve health of patients served by these equipment.

Design/methodology/approach

The traditional RCM approach will be used with a focus on criticality reduction. By criticality, the authors refer to the severity of failures and occurrence. The proposed method relies on the use of reliability growth analysis for opportunity identification followed by a thorough failure mode and effect analysis to investigate major failure modes and propose ways to reduce criticality. The effectiveness of the proposed method will be demonstrated using a case of one of the leading obstetric and gynecological hospitals in United Arab Emirates and in the Gulf Cooperation Council region.

Findings

The case examines the relationship between the current practice of planned preventive maintenance and the failure rates of the equipment during its life span. Although a rigorous preventive maintenance program is implemented in the hospital under study, some critical equipment show an increasing failure rates. The analysis highlights the inability of traditional time-driven preventive maintenance alone in preventing failures. Thus, a systematic RCM approach focused on criticality is more beneficial and more time and cost effective than traditional time-driven preventive maintenance practices.

Practical implications

The study highlights the need for utilizing RCM approach with criticality as the most important prioritization criterion in healthcare. A proper RCM implementation will decrease criticality and minimize the risk of failure, accidents and possible loss of life. In addition to that, it will increase the availability of equipment, and reduce cost and time.

Originality/value

This paper proposes a maintenance methodology that can help healthcare management to improve availability and decrease the risk of critical medical equipment failures. Current practices in healthcare facilities have difficulty identifying the optimal maintenance strategy. Literature focused on medical maintenance approach selection is rather limited, and this paper will help in this discussion. In addition to that, the Association for the Advancement of Medical Instrumentation supports the initiative of adopting RCM on a large scale in healthcare. Therefore, this paper address the gap in the literature for medical equipment maintenance and the work is in line with the recommendation of leading healthcare association. The paper also presents statistical review of the total number of received maintenance work orders during one full year in the hospital under study. The analysis supports the need for more research to examine current practice and propose more effective maintenance approaches.

Details

Journal of Quality in Maintenance Engineering, vol. 26 no. 2
Type: Research Article
ISSN: 1355-2511

Keywords

Article
Publication date: 15 November 2019

Mahmoud Awad, Ayman Alzaatreh, Alia AlMutawa, Hind Al Ghumlasi and Mariam Almarzooqi

Dubai’s aviation industry is one of the most leading global aviation centers with a customer centric focus and tremendous challenges. The purpose of this paper is to determine the…

Abstract

Purpose

Dubai’s aviation industry is one of the most leading global aviation centers with a customer centric focus and tremendous challenges. The purpose of this paper is to determine the main Airport service quality (ASQ) drivers and evaluate the perception of travelers of Dubai International Airport (DXB) terminal 3.

Design/methodology/approach

Travelers’ feedback is captured through interviews, initial survey and online review, and a more focused survey is developed as the main research tool. A hypothetical model is proposed and analyzed using confirmatory factor analysis (CFA) and structural equation modeling (SEM). The sample includes 275 passengers who had experience with DXB services.

Findings

The CFA supported by SEM was used and reveled check-in, assurance and empathy, and availability to some extent as the main constructs influencing travelers’ satisfaction and impression of DXB. Moreover, Kruskal–Wallis test suggested that nationality impact travelers’ experience of the airport. The study stresses the need to consider differences in perceptions among different travelers’ groups with different ethnical backgrounds.

Research limitations/implications

The external validity of the results can be enhanced by including more terminals and larger sample size. Terminal 3 is administered by one company and provide services for one airline. Focusing on terminal 3 only improves the internal validity of this study but limits the external one.

Practical implications

Decision makers can use the findings to improve travelers’ experience at airport. For example, customizing services for certain groups can improve experience of travelers significantly.

Originality/value

Based on the surveyed literature, there is little information or guidance on how to cluster constructs that best describe passengers’ journey in airports. Second, there are some conflicting results regarding the impact of nationalities and purpose of travel on travelers’ satisfaction. The purpose of this paper is to address the two gaps and identify factors that influence ASQ at DXB terminal 3. The investigation would help DXB management to understand what makes travelers satisfied during their journey at the airport.

Details

International Journal of Quality & Reliability Management, vol. 37 no. 9/10
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 8 December 2020

Mahmoud Awad, Malick Ndiaye and Ahmed Osman

Cold supply chain (CSC) distribution systems are vital in preserving the integrity and freshness of transported temperature sensitive products. CSC is also known to be energy…

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Abstract

Purpose

Cold supply chain (CSC) distribution systems are vital in preserving the integrity and freshness of transported temperature sensitive products. CSC is also known to be energy intensive with a significant emission footprint. As a result, CSC requires strict monitoring and control management system during storage and transportation to improve safety and reduce profit losses. In this research, a systematic review of recent literature related to the distribution of food CSC products is presented and possible areas to extend research in modeling and decision-making are identified.

Design/methodology/approach

The paper analyzes the content of 65 recent articles related to CSC and perishable foods. Several relevant keywords were used in the initial search, which generated a list of 214 articles. The articles were screened based on content relevance in terms of food vehicle routing modeling and quality. Selected articles were categorized and analyzed based on cost elements, modeling framework and solution approach. Finally, recommendations for future research are suggested.

Findings

The review identified several research gaps in CSC logistics literature, where more focused research is warranted. First, the review suggests that dynamic vehicle modeling and routing while considering products quality and environmental impacts is still an open area for research. Second, there is no consensus among researchers in terms of quality degradation models used to assess the freshness of transported cold food. As a result, an investigation of critical parameters and quality modeling is warranted. Third, and due to the problem complexity, there is a need for developing heuristics and metaheuristics to solve such models. Finally, there is a need for extending the single product single compartment CSC to multi-compartment multi-temperature routing modeling.

Originality/value

The article identified possible areas to extend research in CSC distribution modeling and decision-making. Modified models that reflect real applications will help practitioners, food authorities and researchers make timely and more accurate decisions that will reduce food waste and improve the freshness of transported food.

Details

The International Journal of Logistics Management, vol. 32 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 10 October 2016

Mahmoud Awad and Rami Afif As’ad

Deploying an effective maintenance strategy across an organization stands out as an essential risk mitigation measure that plays a critical role toward improving the reliability…

Abstract

Purpose

Deploying an effective maintenance strategy across an organization stands out as an essential risk mitigation measure that plays a critical role toward improving the reliability and availability of production facilities. The purpose of this paper is to propose a simple, yet well-structured approach toward prioritizing maintenance actions as part of a reliability centered maintenance (RCM) implementation plan, and selecting the most important subset of those actions subject to time and budget constraints.

Design/methodology/approach

A comprehensive RCM actions prioritization methodology is proposed using four criteria: severity, benefit to cost ratio, customer satisfaction, and easiness of action implementation. The method utilizes fuzzy inference system (FIS) to incorporate subject matter experts’ feedback into the decision-making process. The output of the FIS, which takes the form of a numerical weight that assesses the relative importance of each criterion, is then fed into a binary integer program that selects the optimal maintenance actions out of a set of possible actions.

Findings

The implementation of the developed methodology is demonstrated using a real-life example of a hydraulic brake system circuit that is used in construction equipment. The computational results illustrate the validity of the proposed approach and indicate that the selection of which maintenance actions to carry out is impacted by the relative importance (i.e. weight) of the considered criteria.

Originality/value

The work presented in this paper provides the decision makers with a systematic procedure that helps in selecting the most relevant maintenance actions instead of making the selection in a complete ad hoc manner or based merely on subjective opinions.

Details

Journal of Quality in Maintenance Engineering, vol. 22 no. 4
Type: Research Article
ISSN: 1355-2511

Keywords

Article
Publication date: 24 December 2021

Afef Saihi, Mahmoud Awad and Mohamed Ben-Daya

Quality 4.0 is an emerging research topic concerned with rethinking how quality management needs to be adopted in the digital era. The purpose of this research is to conduct a…

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Abstract

Purpose

Quality 4.0 is an emerging research topic concerned with rethinking how quality management needs to be adopted in the digital era. The purpose of this research is to conduct a systematic review on the state of the research in the field of Industry 4.0 impact on improving quality management aspects and how technology can be leveraged to enhance its practices.

Design/methodology/approach

A systematic review of the literature published in the last 5 years is conducted. 52 papers were selected, mapped based on the technology they focused on and categorized based on the addressed quality aspects.

Findings

The review revealed various areas where quality management can benefit from Industry 4.0 technologies, identified several research gaps and suggested new directions for future research. Firstly, the literature provided some insights about industry 4.0 potential contributions but lacks further detail on the exact applications and solutions through use cases and case studies. Secondly, there has been a focus on the potential benefits provided for quality control while there is a clear scarcity in terms of the other quality management tools and methodologies. Thirdly, there is a lack of studies on economic analysis or detailed impacts on quality costs that justifies the substantial investments needed. Finally, there is a need for including more studies about the mapping and integration of ISO 9001 requirements and Industry 4.0 features.

Originality/value

This is the first attempt to conduct a comprehensive review on the ways industry 4.0 technologies can be leveraged for the field of quality management. Based on this review, several directions for further research in this area are identified.

Details

International Journal of Quality & Reliability Management, vol. 40 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 17 March 2020

Noura Almansoori, Samah Aldulaijan, Sara Althani, Noha M. Hassan, Malick Ndiaye and Mahmoud Awad

Researchers heavily investigated the use of industrial robots to enhance the quality of spray-painted surfaces. Despite its advantages, automating process is not always…

Abstract

Purpose

Researchers heavily investigated the use of industrial robots to enhance the quality of spray-painted surfaces. Despite its advantages, automating process is not always economically feasible. The manual process, on the other hand, is cheaper, but its quality is prone to the mental and physical conditions of the worker making it difficult to operate consistently. This research proposes a mathematical cost model that integrates human factors in determining optimal process settings.

Design/methodology/approach

Taguchi's robust design is used to investigate the effect of fatigue, stability of worker's hand and speed on paint consumption, surface quality, and processing time. A crossed array experimental design is deployed. Regression analysis is then used to model response variables and formulate cost model, followed by a multi-response optimization.

Findings

Results reveal that noise factors have a significant influence on painting quality, time, and cost of the painted surface. As a result, a noise management strategy should be implemented to reduce their impact and obtain better quality and productivity results. The cost model can be used to determine optimal setting for different applications by product and by industry.

Originality/value

Hardly any research considered the influence of human factors. Most focused on robot trajectory and its effect on paint uniformity. In proposed research, both cost and quality are integrated into a single objective. Quality is measured in terms of uniformity, smoothness, and surface defects. The interaction between trajectory and flow rate is investigated here for the first time. A unique approach integrating quality management, statistical analysis, and optimization is used.

Details

International Journal of Quality & Reliability Management, vol. 38 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 16 June 2021

Chuloh Jung, Jihad Awad, Naglaa Sami Abdelaziz Mahmoud and Muna Salameh

This study aims to evaluate The Springs’ indoor environment, one of the iconic townhouse-type residential buildings in Dubai, more efficiently for the integrated evaluation of the…

Abstract

Purpose

This study aims to evaluate The Springs’ indoor environment, one of the iconic townhouse-type residential buildings in Dubai, more efficiently for the integrated evaluation of the indoor environment with the weights of indoor environmental factors such as thermal, indoor air, lighting and acoustic.

Design/methodology/approach

The weights of the indoor environment factors were derived for the integrated evaluation to reflect the residents’ preferences. Based on the post-occupancy evaluation (P.O.E.) survey, the weights according to the gender, age group and indoor spaces followed a comparison and analytical processes.

Findings

This paper had found the priority of residents’ needs for each space in The Springs project. In summer, thermal comfort was the most important factor for living room and the master bedroom. In winter, the priority for living room and kitchen was the indoor air quality.

Research limitations/implications

As it is the first research survey for housing project in Dubai, it needs to be extended to other housing projects in Dubai. To increase the reliability of the weights calculated through this study and the applicability of the integrated indoor environmental evaluation, more in-depth P.O.E. survey is needed with wide range of survey participants.

Social implications

This paper will help developing guidelines for future renovation based on the comparative analysis among thermal comfort, acoustic comfort, lighting comfort and indoor air comfort.

Originality/value

This paper is the first attempt to analyze the condition of early housing projects in Dubai. The data can be used to increase not only the design quality and marketability of housing projects in Dubai but also the condition of residents’ health status to avoid sick building syndrome from approximately 20 years old buildings.

Article
Publication date: 21 May 2020

Amel Ibrahim, Sameh Awad and Mahmoud El-Sayed

The effect of pomegranate whole and inside peels before and after extraction of the tannic acid have been carried out in stimulated media and in gastrointestinal conditions

Abstract

Purpose

The effect of pomegranate whole and inside peels before and after extraction of the tannic acid have been carried out in stimulated media and in gastrointestinal conditions

Design/methodology/approach

Adding pomegranate peels with and without tannins at different levels to bio-stirred yoghurt to study its effect as prebiotic, in addition to evaluating the effect on physiochemical, sensorial and rheological properties

Findings

The results reveal that pomegranate peels before and after removing tannins had no effect on the viability of a single strain of Lb. acidophilus in stimulated media, while the growth of mixed probiotic culture (Lb.acidophilus and Bifidobacterium bifidum) was enhanced when pomegranate peels (whole and inside part) free from tannins were used. Tannin-free pomegranate peels enhanced the viability of probiotic culture under gastrointestinal conditions. In this study, all probiotic cultures were maintained counts around log 8 cfu /g in stirred bio-yoghurt supplements with pomegranate peels after 21days. Bio-yoghurt supplemented with pomegranate peels at 0.5% gained high scores for overall acceptability.

Originality/value

Pomegranate has been recognized as a good source of antioxidant and antimicrobial activities. Some researchers have utilized pomegranate peel in fermented milk, but most of the studies have found that tannins inhibit the bacterial culture. This study recommended that the supplementation of low-fat bio-yoghurt with tannin-free pomegranate peels enhanced the texture properties, viscosity of the product, as well as the viability of probiotic culture during shelf life. Therefore, the tannin-free pomegranate peel could be used as a prebiotic in functional fermented dairy products.

Details

British Food Journal, vol. 122 no. 9
Type: Research Article
ISSN: 0007-070X

Keywords

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