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Article
Publication date: 31 December 2009

Roger Gill

Recent criticism of the UK's public sector has rekindled the debate about public service leadership in comparison with the private sector, particularly in the context of the…

Abstract

Recent criticism of the UK's public sector has rekindled the debate about public service leadership in comparison with the private sector, particularly in the context of the financial austerity we face for years ahead. This article first reviews recent research on leadership and compares the public and private sectors, finding both commonalities and differences. The article then considers the kind of leadership required of public service leaders in the present economic climate and to handle crises and emergencies. The place of individual leadership and collective leadership and consensus is discussed, with a suggestion that charismatic individual leadership may play a more important role in the public sector than it typically has done in less turbulent times in the past. The public sector is becoming more like the private sector in this respect. The article ends with key implications of the analysis for leadership in practice.

Details

International Journal of Leadership in Public Services, vol. 5 no. 4
Type: Research Article
ISSN: 1747-9886

Keywords

Open Access
Article
Publication date: 7 May 2024

Amy Fahy, Steven McCartney, Na Fu and Joseph Roche

Although significant research has examined the concept of transformational leadership, few studies have explored the indirect impact of transformational leadership on individual…

Abstract

Purpose

Although significant research has examined the concept of transformational leadership, few studies have explored the indirect impact of transformational leadership on individual and organizational outcomes within the context of crisis. Accordingly, this study aims to advance our understanding of the indirect impact of transformational leadership on school performance and principals' work alienation within the context of the COVID-19 pandemic. In doing so, this study contributes to this developing stream of literature by hypothesizing the indirect effect of two relational resources, namely employee trust and relational coordination, which mediate the relationship between transformational leadership, school performance and principals' work alienation.

Design/methodology/approach

This study draws on a unique sample of 634 principals from Irish primary schools navigating the COVID-19 crisis. Structural equation modeling (SEM) was performed using Mplus 8.3 to test the hypothesized model.

Findings

Mixed findings emerged concerning the mediating process of relational resources and their impact on transformational leadership, school performance and principals' work-alienation. In particular, support is found for the critical role of principals whose transformational leadership style can help increase school performance. However, evidence suggests that employee trust does not mediate the relationship between transformational leadership and principals' work alienation.

Practical implications

This study provides several practical insights for education professionals, policymakers and HRM practitioners across each phase of the crisis management cycle. Firstly, regarding the pre-crisis stage, educational institutions should invest in targeted leadership development programs that prioritize relationship-building and effective communication among stakeholders. Second, during crises, the study emphasizes the role of relational resources in mediating the impact of leadership on school performance. Moreover, the study illustrates the importance of proactively cultivating strong connections with stakeholders, fostering timely, problem-solving-based communication. Finally, in the post-crisis phase, collaboration with government stakeholders is recommended to inform recovery policies.

Originality/value

This study makes several contributions to the literature on leadership and crisis management. First, this study adds new insights suggesting how principals as leaders influence school performance during crisis. Second, by adopting a relational perspective, this study suggests two types of relational resources (i.e. employee trust and relational coordination), as the mediators between transformational leadership, school performance and principals' work alienation. Third, this study moves the existing research on leadership during crisis forward by focusing on the functional effectiveness of leadership while focusing on the principals' work alienation during the pandemic.

Details

Leadership & Organization Development Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-7739

Keywords

Abstract

Details

Tourism Risk
Type: Book
ISBN: 978-1-80117-709-2

Article
Publication date: 4 July 2023

Jiangchi Zhang, Chaowu Xie and Songshan (Sam) Huang

This study aims to conceptualize the dimensions of resilient leadership and develop the resilient leadership scale (RLS) through three studies.

Abstract

Purpose

This study aims to conceptualize the dimensions of resilient leadership and develop the resilient leadership scale (RLS) through three studies.

Design/methodology/approach

In Study 1, based on interviews with 77 leaders and 8 junior employees, a seven-factor resilient leadership model was constructed. In Study 2, exploratory factor analysis (n = 237) was conducted to refine the initial items. In Study 3, confirmatory factor analysis (n = 610) was performed to validate the dimensional structure identified in Study 2, and different types of validity of the RLS were assessed.

Findings

The validated RLS composed of seven dimensions: contingency planning, improvisation, adaptive instructing, contingency control, emergency care, adjustment recovery and mutual growth. The scale showed desirable measurement qualities in terms of reliability and validity. Resilient leadership and its dimensions significantly impact employee turnover intentions and employee resilience.

Research limitations/implications

This research contributes to the literature on the resilience of hospitality and tourism enterprises and enriches the research scope and theoretical framework of resilient leadership.

Originality/value

This research revealed the resilient leadership responses to crisis in hospitality and tourism enterprises with practical implications for tourism enterprise leaders to deal with major crisis.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

Open Access
Article
Publication date: 1 November 2022

Olusegun Emmanuel Akinwale and Uche C. Onokala

Crises are moments when citizens are beckoning on the political leaders for necessary action. As a president, one is expected to change the narratives during the pandemic that…

Abstract

Purpose

Crises are moments when citizens are beckoning on the political leaders for necessary action. As a president, one is expected to change the narratives during the pandemic that split the world. This analysis aimed at investigating the American government’s response to the critical crisis of COVID-19 and its policy implementation.

Design/methodology/approach

The study explored a case point method using a narrative and qualitative analysis to diagnose the USA’s response to the COVID-19 crisis. An exploratory approach was further adopted to finetune the case study report.

Findings

The analysis demonstrates that Trump’s power dynamics were weak in the USA and lacked crisis control even as the President that the entire nations of the world were looking up to. The case study report also showed that Trump did not possess the audacity of resilience to manage the crisis. The analysis provides us with how presidential leadership under Trump placed the USA in a state of colossal failure enmeshed with high rates of COVID-19 cases, deaths and unending incapacity to create a fundamental consensus in the fight against the COVID-19 pandemic today. This report shows Trump aged prolonged inability to drive governance mechanisms in the US and illustrated pockets of failures in decision analysis and information dissemination as a leader.

Originality/value

The study revealed how incompetent Trump was in responding to the crisis. This study has provided academia with an understanding of leadership dynamics and behaviour through a Nigerian scholar lens and a sociological perspective.

Details

LBS Journal of Management & Research, vol. 20 no. 1/2
Type: Research Article
ISSN: 0972-8031

Keywords

Article
Publication date: 31 October 2022

Patricia Virella

This paper aims to highlight how a group of novice principals in Connecticut and New York used relational, dispositional and situational factors to respond to the COVID-19…

Abstract

Purpose

This paper aims to highlight how a group of novice principals in Connecticut and New York used relational, dispositional and situational factors to respond to the COVID-19 pandemic crisis. The study aims to support new principals and educational leaders.

Design/methodology/approach

Using Mutch's (2015) dispositional, relational and situational framework to guide the inquiry, this paper uses qualitative methods and interviewing in particular to explore the questions of interest. Six novice principals were each interviewed over the 2020–2021 school year, each interview lasting approximately forty-five minutes. Data were analyzed thematically using both deductive coding techniques and cross comparative analysis.

Findings

Findings show that novice principals tended to rely on dispositional factors to respond to the crisis. Additionally, novice principals reported limited responses to the situational factors of the crisis due to restricted access and guidance from the district leadership.

Research limitations/implications

Due to the small sample size and methodological approach, it may be inappropriate to generalize the findings across all novice principals in all settings. Further research in additional settings and larger samples are encouraged to support the proposed findings.

Practical implications

This paper has several implications for districts and leadership preparation programs. Among these is the need for leadership preparation programs to adjust their curricula to train new principals properly.

Originality/value

This work fills a gap in the research regarding how new principals respond to a crisis. It also provides insights into practice and possible means to enhance the growing population of new principals entering the educational leadership workforce.

Details

Journal of Educational Administration, vol. 61 no. 1
Type: Research Article
ISSN: 0957-8234

Keywords

Article
Publication date: 24 November 2017

Hugo Paquin, Ilana Bank, Meredith Young, Lily H.P. Nguyen, Rachel Fisher and Peter Nugus

Complex clinical situations, involving multiple medical specialists, create potential for tension or lack of clarity over leadership roles and may result in miscommunication…

2996

Abstract

Purpose

Complex clinical situations, involving multiple medical specialists, create potential for tension or lack of clarity over leadership roles and may result in miscommunication, errors and poor patient outcomes. Even though copresence has been shown to overcome some differences among team members, the coordination literature provides little guidance on the relationship between coordination and leadership in highly specialized health settings. The purpose of this paper is to determine how different specialties involved in critical medical situations perceive the role of a leader and its contribution to effective crisis management, to better define leadership and improve interdisciplinary leadership and education.

Design/methodology/approach

A qualitative study was conducted featuring purposively sampled, semi-structured interviews with 27 physicians, from three different specialties involved in crisis resource management in pediatric centers across Canada: Pediatric Emergency Medicine, Otolaryngology and Anesthesia. A total of three researchers independently organized participant responses into categories. The categories were further refined into conceptual themes through iterative negotiation among the researchers.

Findings

Relatively “structured” (predictable) cases were amenable to concrete distributed leadership – the performance by micro-teams of specialized tasks with relative independence from each other. In contrast, relatively “unstructured” (unpredictable) cases required higher-level coordinative leadership – the overall management of the context and allocations of priorities by a designated individual.

Originality/value

Crisis medicine relies on designated leadership over highly differentiated personnel and unpredictable events. This challenges the notion of organic coordination and upholds the validity of a concept of leadership for crisis medicine that is not reducible to simple coordination. The intersection of predictability of cases with types of leadership can be incorporated into medical simulation training to develop non-technical skills crisis management and adaptive leaderships skills.

Details

Leadership in Health Services, vol. 31 no. 1
Type: Research Article
ISSN: 1751-1879

Keywords

Article
Publication date: 28 January 2022

Paul Pounder

The purpose of this paper is to explore leadership and information dissemination during a crisis like COVID-19. The article reviews the information produced and published during…

Abstract

Purpose

The purpose of this paper is to explore leadership and information dissemination during a crisis like COVID-19. The article reviews the information produced and published during the crisis. The author proposes a typology of information and categorizes messages based on their contextualization within the Caribbean environment.

Design/methodology/approach

The research method is developed around three main stages: a review of literature on leadership and information dissemination; synthesis of information to inform the typology; and discussion of the information reflecting the interplay between leadership and information dissemination.

Findings

The literature shows a legacy of deceit that dominates the history of healthcare for Blacks and Caribbean people. This heritage has helped to fashion individual attitudes toward the COVID-19 pandemic in the Caribbean. The research also highlights that in addressing the several typologies of information, varying leadership styles came to bare. The democratic leadership style was the most dominant among the Caribbean countries, while some illustrations of autocratic leadership were visible. Other leadership facets and traits fashion responses by the leaders in managing information dissemination during the crisis. The paper also observes a triangular system of information which highlights where influences exist between relationships (governments, media/NGOs and society) and how such relationships lend to shaping the behavior of others.

Research limitations/implications

Limitations on the research are based on the author's philosophy and interpretation. In addition, much of the information surrounding COVID-19 is novel and hence difficult to fact-check because of the unique nature of COVID-19.

Practical implications

This paper provides a better understanding of the typology of information during a crisis like COVID-19. The discussion on leveraging leadership strategy and competencies for dissemination of information during a crisis provides an optimistic perspective to guide leaders in managing information dissemination during a crisis.

Social implications

The typology is helpful in delineating the way society interprets information based on other crisis. It also helps with assessing the leadership styles and understanding potential tailor-made strategies.

Originality/value

The development of an information typology that provides insight into the influence that historical perspectives give to interpreting information in a health crisis in a Caribbean context. The research also looks at the strategies pursued by Caribbean leaders as they adopt novel and promising techniques to communicate during a crisis.

Details

International Journal of Public Leadership, vol. 18 no. 2
Type: Research Article
ISSN: 2056-4929

Keywords

Article
Publication date: 9 January 2019

Malarvizhi Hirudayaraj and Torrence E. Sparkman

Disruption due to a crisis or disaster is a constant threat for the tourism industry, unfortunately the frameworks designed to prepare leaders for these events are inadequate…

1960

Abstract

Purpose

Disruption due to a crisis or disaster is a constant threat for the tourism industry, unfortunately the frameworks designed to prepare leaders for these events are inadequate. Most frameworks are designed to assess and enhance resilience and recovery and minimally prepare leaders for the complexities that emerge before, during and after these events. The purpose of this paper is to offer a leadership development framework that integrates context, competence and a complexity mindset.

Design/methodology/approach

This general review examines the literature focused on crises and disasters in the tourism industry for the purpose of understanding the circumstances surrounding several kinds of disruptive events, the competencies needed to address them. It also explores the usefulness of three forms of leadership development inputs. The result is a framework that builds capacity while ensuring organizational alignment.

Findings

The preparation of tourism industry leaders who address implications of crises and disaster should involve an understanding of the crisis processes and factors that can be known, and the development of a mindset that allows the leader to address those factors which cannot be known beforehand.

Originality/value

This paper offers a framework for tourism leaders and developers that moves beyond static and linear approaches to crisis and disaster training. It encourages the acquisition of contextual knowledge and adaptive processes through leadership-focused education, exposure to leaders and experiences.

Details

Industrial and Commercial Training, vol. 51 no. 2
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 19 March 2021

Jaimee Felice Caringal-Go, Mendiola Teng-Calleja, Edna P. Franco, Jason O. Manaois and Rae Mark S. Zantua

The purpose of the paper is to identify traits and behaviors of organization leaders that were deemed helpful by employees during the COVID-19 pandemic.

4006

Abstract

Purpose

The purpose of the paper is to identify traits and behaviors of organization leaders that were deemed helpful by employees during the COVID-19 pandemic.

Design/methodology/approach

This is an exploratory qualitative study that utilized online surveys. Data from 155 participants were subjected to content analysis.

Findings

Several interrelated traits and behaviors of effective crisis leadership were identified. These were clustered into three superordinate themes – attending to the person, taking charge and showing the way forward and sustaining the spirit.

Research limitations/implications

Findings from this paper can be furthered by conducting quantitative studies to validate themes and/or test a conceptual model of effective crisis leadership. Gathering data from other populations at different points in time during the COVID-19 pandemic may also be useful.

Practical implications

A review of leadership development programs and organization norms and values is recommended in order to ensure that they are consistent with crisis leadership competencies.

Originality/value

This paper helps address the gap on follower-centered perspectives about organizational leadership responses to crises and highlights the importance of care and compassion in leading employees during difficult times.

Details

Leadership & Organization Development Journal, vol. 42 no. 4
Type: Research Article
ISSN: 0143-7739

Keywords

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