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Article
Publication date: 9 January 2019

Joanna Khoo, Helen Hasan and Kathy Eagar

The purpose of this paper is twofold: first, to present patient-level utilisation patterns of hospital-based mental health services funded by private health insurers; and second…

Abstract

Purpose

The purpose of this paper is twofold: first, to present patient-level utilisation patterns of hospital-based mental health services funded by private health insurers; and second, to examine the implications of the findings for planning and delivering private mental health services in Australia.

Design/methodology/approach

Analysing private health insurance claims data, this study compares differences in demographic and hospital utilisation characteristics of 3,209 patients from 13 private health insurance funds with claims for mental health-related hospitalisations and 233,701 patients with claims for other types of hospitalisations for the period May 2014 to April 2016. Average number of overnight admissions, length of stay and per patient insurer costs are presented for each group, along with overnight admissions vs same-day visits and repeat services within a 28-day period following hospitalisation. Challenges in analysing and interpreting insurance claims data to better understand private mental health service utilisation are discussed.

Findings

Patients with claims for mental health-related hospitalisations are more likely to be female (62.0 per cent compared to 55.8 per cent), and are significantly younger than patients with claims for other types of hospitalisations (32.6 per cent of patients aged 55 years and over compared to 57.1 per cent). Patients with claims for mental health-related hospitalisations have significantly higher levels of service utilisation than the group with claims for other types of hospitalisations with a mean length of stay per overnight admission of 15.0 days (SD=14.1), a mean of 1.3 overnight admissions annually (SD=1.2) and mean hospital costs paid by the insurer of $13,192 per patient (SD=13,457) compared to 4.6 days (SD=7.3), 0.8 admissions (SD=0.6) and $2,065 per patient (SD=4,346), respectively, for patients with claims for other types of hospitalisations. More than half of patients with claims for mental health-related hospitalisations only claim for overnight admissions. However, the findings are difficult to interpret due to the limited information collected in insurance claims data.

Practical implications

This study shows the challenges of understanding utilisation patterns with one data source. Analysing insurance claims reveals information on mental health-related hospitalisations but information on community-based care is lacking due to the regulated role of the private health insurance sector in Australia. For mental health conditions, and other chronic health conditions, multiple data sources need to be integrated to build a comprehensive picture of health service use as care tends to be provided in multiple settings by different medical and allied health professionals.

Originality/value

This study contributes in two areas: patient-level trends in hospital-based mental health service utilisation claimed on private health insurance in Australia have not been previously reported. Additionally, as the amount of data routinely collected in health care settings increases, the study findings demonstrate that it is important to assess the quality of these data sources for understanding service utilisation.

Details

Journal of Health Organization and Management, vol. 33 no. 1
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 2 November 2022

Toni Eagar, Andrew Lindridge and Diane M. Martin

Existing brand literature on assemblage practices has focused on providing a map or geography of brand assemblages, suggesting that an artist brand’s ability to evolve and achieve…

Abstract

Purpose

Existing brand literature on assemblage practices has focused on providing a map or geography of brand assemblages, suggesting that an artist brand’s ability to evolve and achieve brand longevity remains constant. Using geology of assemblage, this study aims to explore the types and mechanisms of change in brand evolutions to address the problem of identifying when and how a brand can transform in an evolving marketplace.

Design/methodology/approach

The authors apply an interpretive process data approach using secondary archival data and in-depth interviews with 31 self-identified fans to explore the artist brand David Bowie over his 50-year career.

Findings

As an artist brand, Bowie’s ability to evolve his brand was constrained by his assemblage. Despite efforts to defy ageing and retain a youth audience appeal, both the media and his fans interpreted and judged Bowie’s current efforts from a historical perspective and continuously reevaluated his brand limiting his ability to change to remain relevant.

Practical implications

Brand managers, particularly artist brands and human brands, may find that their ability to change is constrained by meanings in past strata over time. Withdrawal from the marketplace and the use of silence as a communicative practice enabling brand transformations.

Originality/value

The geology of assemblage perspective offers a more nuanced understanding of brand changes over time beyond the possibilities of incremental or disruptive change. We identify the mechanisms of change that result in minor sedimentation, moderate cracks and major ruptures in a brand’s evolution.

Article
Publication date: 11 December 2009

Karleen Gwinner, Marie Knox and Sue Hacking

Arts participation fosters social inclusion in a way that other social and recovery programmes do not. The professional role of an artist is an appealing and socially valid role…

Abstract

Arts participation fosters social inclusion in a way that other social and recovery programmes do not. The professional role of an artist is an appealing and socially valid role in the community. For many people with a mental illness, arts‐based programmes become a catalyst to resume and/or pursue their art practice more seriously. The focus of this paper is to uncover the complex boundaries that exist for artists who have mental health needs in contemporary culture, and to review these artists' perceptions of their opportunities to create a place for their creative expression to emerge in its own right, and not on the basis of their illness. We also comment on the specific issue of public perception of the ‘outsider artist’ and refer in parts to the apparent question of how such art is perceived and treated. This paper refers specifically to the experiences of eight visual artists with mental illnesses living in Queensland, Australia, who contributed to an exhibition titled Artist Citizen as part of a participatory action research programme. The topics of discussion by the eight artists explore familiar themes to mental health: stigma, exclusion and the integration of identity within limited membership groups. This paper details the expressed concerns of the artists around the value and connection of their creative output. It should be relevant and of interest to mental health service personnel for insight into integration and recovery for people with mental health needs into mainstream social and cultural environments.

Details

Journal of Public Mental Health, vol. 8 no. 4
Type: Research Article
ISSN: 1746-5729

Keywords

Content available
Book part
Publication date: 28 November 2016

Abstract

Details

Consumer Culture Theory
Type: Book
ISBN: 978-1-78635-495-2

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