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Open Access
Article
Publication date: 25 February 2022

Yuke Yuan, Chung-Shing Chan, Sarah Eichelberger, Hang Ma and Birgit Pikkemaat

This paper investigates the usage and trust of Chinese social media in the travel planning process (pre-trip, during-trip and post-trip) of Chinese tourists.

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Abstract

Purpose

This paper investigates the usage and trust of Chinese social media in the travel planning process (pre-trip, during-trip and post-trip) of Chinese tourists.

Design/methodology/approach

Through a combination of structured online survey (n = 406) and follow-up interviews, the research identifies the diversification of the demand-and-supply patterns of social media users in China, as well as the allocation of functions of social media as tools before, during and after travel.

Findings

Social media users are diverse in terms of their adoption of social media, use behaviour and scope; the levels of trust and influence; and their ultimate travel decisions and actions. Correlations between the level of trust, influence of social media and the intended changes in travel decisions are observed. Destination marketers and tourism industries should observe and adapt to the needs of social media users and potential tourist markets by understanding more about user segmentation between platforms or apps and conducting marketing campaigns on social media platforms to attract a higher number of visitors.

Research limitations/implications

This paper demonstrated the case of social media usage in mainland China, which has been regarded as one of the fastest growing and influential tourist-generating markets and social media expansions in the world. This study further addressed the knowledge gap by correlating social media usage and travel planning process of Chinese tourists. The research findings suggested diversification of the demand-and-supply pattern of social media users in China, as well as the use of social media as tools before, during and after travel. Users were diversified in terms of their adoption of social media, use behaviour, scope, the levels of trust, influence and the ultimate travel decisions.

Practical implications

Destination marketing organizations should note that some overseas social media platforms that are not accessible in China like TripAdvisor, Yelp, Facebook and Instagram are still valued by some Chinese tourists, especially during-trip period in journeys to Western countries. Some tactics for specific user segments should be carefully observed. When promoting specific tourism products to Chinese tourists, it is necessary to understand the user segmentation between platforms or apps.

Originality/value

Social media is a powerful tool for tourism development and sustainability in creating smart tourists and destinations worldwide. In China, the use of social media has stimulated the development of both information and communication technology and tourism.

Details

Journal of Tourism Futures, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-5911

Keywords

Book part
Publication date: 2 May 2013

Jane Horan

Purpose – The chapter looks at the way a group of Cook Islands women in South Auckland used neoliberal-inspired community funding to fulfil the criteria of the funders as well as…

Abstract

Purpose – The chapter looks at the way a group of Cook Islands women in South Auckland used neoliberal-inspired community funding to fulfil the criteria of the funders as well as their own noncapitalist aims.Methodology/approach – The chapter draws upon a combination of original ethnographic fieldwork and literature pertaining to the production and use of tivaivai in South Auckland and neoliberal policy in New Zealand.Findings – The chapter analyzes the cultural context of value creation that the production and use of tivaivai constitutes for Cook Islanders in South Auckland. The production of tivaivai as a “commercial” derivative of these elite social textiles saw the group of Cook Islands women operating in a “human economy” (Graeber, 2012), despite the neoliberal agenda of the funding.Originality/value – As a group, Cook Islanders are marginalized in New Zealand, but the outcome of this funding in the details of how the women recipients managed the use of the money, and how and what they produced, tells a different story about how Cook Islanders engage with capitalism via the “human economy.” Such an analysis adds considerable complexity to the understandings of the way women make and use tivaivai in New Zealand, as well as the ways Cook Islanders do economics in an expanded notion of economy. This sheds light on the subaltern strategies that Cook Islanders create in response to the opportunities and hegemonic forces that exist in the global capitalist economy, and the way they engage with capitalism in the context of the New Zealand political economy.

Details

Engaging with Capitalism: Cases from Oceania
Type: Book
ISBN: 978-1-78190-542-5

Keywords

Book part
Publication date: 25 October 2017

Ron Sanchez and Chang Chieh Hang

In this paper we appraise the ways in which use of closed-system proprietary product architectures versus open-system modular product architectures is likely to influence the…

Abstract

In this paper we appraise the ways in which use of closed-system proprietary product architectures versus open-system modular product architectures is likely to influence the dynamics and trajectory of new product market formation. We compare the evolutions of new markets in China for gas-powered two-wheeled vehicles (G2WVs) based (initially) on closed-system proprietary architectures and for electric-powered two-wheeled vehicles (E2WVs) based on open-system modular architectures. We draw on this comparison to suggest ways in which the use of the two different kinds of architectures as the basis for new kinds of products may result in very different patterns and speeds of new market formation. We then suggest some key implications of the different dynamics of market formation associated with open-system modular architectures for both the competence-based strategic management (CBSM) of firms and for technology and economic development policies of governments.

Specifically, we suggest how the use of open-system modular product architectures as the basis for new products is likely to result in dynamics of new market formation that call for new approaches to the strategic management of innovation and product creation. We also suggest technology and economic development policies favoring use of open-system modular architectures may stimulate new market formation and related economic development by providing platforms for accelerating technology development and dissemination, facilitating the formation of an industrial base of assemblers and component suppliers, assisting new firms in building customer relationships, enabling more geographically diffused economic development within countries, and facilitating development of export markets. We also suggest directions for further research into the potential for open-system modular product architectures to enable bottom-of-the-pyramid innovation processes, frugal engineering in developing economies, and development of low-cost product variations more generally.

Details

Mid-Range Management Theory: Competence Perspectives on Modularity and Dynamic Capabilities
Type: Book
ISBN: 978-1-78714-404-0

Keywords

Article
Publication date: 8 July 2020

Saori Kashihara

This study aims to redefine the urban heritage value of trade streets in Hanoi's Ancient Quarter (AQ) and propose an expanded notion of the “historicity” found through intangible…

Abstract

Purpose

This study aims to redefine the urban heritage value of trade streets in Hanoi's Ancient Quarter (AQ) and propose an expanded notion of the “historicity” found through intangible cultural heritage (ICH).

Design/methodology/approach

A longitudinal analysis was conducted to examine the historical transitions of trade streets, thereby providing an alternative value perspective for considering the area's conservation management. The trade streets were specifically analysed from the pre-colonial era to 2017 using past survey data concerning the distribution and concentration of trade types, statistical documents from the colonial era and recent fieldwork data from investigations into 79 trade streets, thus identifying seven patterns of change.

Findings

Individual trade streets contribute to the unique identities of their respective streets while collectively providing experiential value through the overall variety and density of trade types. Further, the value of modernised trade streets can be found in their support of the area's systemic and experiential values.

Practical implications

Current management approaches should shift to include non-traditional trade streets that have experienced gradual changes or retained specific businesses for long periods of time.

Originality/value

This was the first study to conduct a longitudinal analysis of AQ trading with partial support from statistical data. It explored an expanded way of interpreting historicity from the viewpoint of dynamic ICH along the two axes of pace and intensity by tracing changes in commercial activities over time.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 11 no. 1
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 1 November 2005

Warren J. Licata and Brian H. Kleiner

An Arthur Anderson study for the National Association on Wholesalers reveals that two‐thirds of all sales representatives will be telemarketers by the year 2000. This will create…

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Abstract

An Arthur Anderson study for the National Association on Wholesalers reveals that two‐thirds of all sales representatives will be telemarketers by the year 2000. This will create over eight million new telemarketing jobs through the year 2000 (Bencin, 1989). According to the report, the telemarketing industry will be characterised by great growth, a shortage of qualified people, more university‐level direct‐marketing education programmes, and higher management salaries.

Details

Management Research News, vol. 28 no. 11/12
Type: Research Article
ISSN: 0140-9174

Keywords

Article
Publication date: 3 October 2016

Cham Hung Ng

This study aims at exploring the mobilization of the Umbrella Movement and examining how the interplay of emotion and meaning contribute to a mass occupation via the mass media…

Abstract

Purpose

This study aims at exploring the mobilization of the Umbrella Movement and examining how the interplay of emotion and meaning contribute to a mass occupation via the mass media and social media. It proposes a model of emotional mobilization and explains how and why the perception of eviction is capable of triggering the subsequent collective political action through moral shock on bystanders.

Design/methodology/approach

The paper is an exploratory study and adopts the method of semi-structured interview. It interviewed 31 participants of the Umbrella Movement in Hong Kong. The data were complemented by discourse analysis of video clips and participation observation of conflict scenes between protestors and police.

Findings

This study provides insights on how a potential participant can be motivated to participate in a social movement, after perceiving violent behaviors of police on other people. It suggests that moral outrage can be generated when people realizes a dramatic difference between expected behaviors and perceived behaviors of police officers through watching live broadcast or video clips. It also suggests that the shared social identity between protestors, police and perceivers provides the ground for the perceivers to feel angry and believe they are obliged to response to the situation.

Research limitations/implications

Because of the method and approach, the study may lack generalizability. However, researchers can test the proposed propositions by applying the model to other unexpected mobilization of social movement in history, or expand the model by studying the mobilizing power of direct and indirect perception of eviction, and the examine responses of the same physical conflict from people with different social identities.

Originality/value

This study explains how the mobilization of a social movement is possible despite the failure of mobilization by activists. It also complements the idea of moral shock by grounding such process on interaction order.

Details

Social Transformations in Chinese Societies, vol. 12 no. 2
Type: Research Article
ISSN: 1871-2673

Keywords

Book part
Publication date: 25 October 2017

Ayberk Soyer, Sezi Çevik Onar and Ron Sanchez

Competence-Based Management (CBM) theory and research suggest that a firm’s competence building and leveraging processes are key factors influencing its competitive success. To…

Abstract

Competence-Based Management (CBM) theory and research suggest that a firm’s competence building and leveraging processes are key factors influencing its competitive success. To achieve sustained competitive success, a firm’s competence building processes must continuously renew and extend the competences a firm has and can leverage. However, the ability of a firm to sustain strategically adequate levels of competence building – while also maintaining strategically successful competence leveraging – may be limited by various self-reinforcing managerial and organizational mechanisms that can arise from competence leveraging processes. In this paper we focus on certain managerial behaviors that may create path dependencies that lead an organization to become “locked-in” to its current competence leveraging processes and to neglect essential competence building, resulting in an inability to renew competences at a strategically adequate level and eventually in competitive failure.

In order to avoid such consequences, the management literature suggests that organizations must cultivate dynamic capabilities to overcome tendencies toward lock-in and to sustain ongoing competence building. This study investigates ways in which firms can maintain healthy competence building processes by avoiding lock-ins, especially those resulting from self-reinforcing managerial behaviors. A case study of successful competence-renewing processes in a home improvement retailing company helps to amplify the components of dynamic capabilities and to illustrate the insights that emerge from our study.

Details

Mid-Range Management Theory: Competence Perspectives on Modularity and Dynamic Capabilities
Type: Book
ISBN: 978-1-78714-404-0

Keywords

Article
Publication date: 13 September 2011

Doan Ngoc Phi Anh, Duc‐Tho Nguyen and Lokman Mia

This study aims to examine the experiences of Vietnamese enterprises with respect to the adoption and benefits of Western management accounting practices (MAPs) during a period…

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Abstract

Purpose

This study aims to examine the experiences of Vietnamese enterprises with respect to the adoption and benefits of Western management accounting practices (MAPs) during a period when the economy was in transition toward a more market‐oriented system.

Design/methodology/approach

Questionnaire responses were obtained from the head or vice‐head of the accounting department in 181 enterprises, and follow‐up interviews conducted with 20 of the respondents. The responses were analysed with simple statistical tests and ANOVA.

Findings

Two of the key findings are in line with results reported previously for other countries: adoption rates for “traditional” Western MAPs are higher than for “contemporary” ones; and state‐owned enterprises tend to exhibit lower adoption rates than other enterprises. A third key finding represents new insight, but it may be applicable to only Vietnam (and possibly a limited number of other transition economies). This third finding arises from our identification of a group of Western MAPs which closely resemble the type of accounting and planning activities routinely undertaken under the former central planning (CP) system. These CP‐compatible MAPs are adopted far more widely (even at present) than are other MAPs. Overall, the findings are broadly consistent with the diffusion of innovation theory.

Originality/value

This study examines the Western MAP adoption experiences of a developing economy in transition, one which has received relatively little attention in the MA literature to date.

Details

Pacific Accounting Review, vol. 23 no. 2
Type: Research Article
ISSN: 0114-0582

Keywords

Article
Publication date: 28 April 2020

Juan Carlos Cuestas and Bo Tang

This study investigates the spillover effects between exchange rate changes and stock returns in China. The authors find that no significant interconnections exist between stock…

Abstract

Purpose

This study investigates the spillover effects between exchange rate changes and stock returns in China. The authors find that no significant interconnections exist between stock returns and exchange rates changes.

Design/methodology/approach

Although the conventional structural VAR (SVAR) approach fails to examine the contemporaneous effects, the Markov switching SVAR model captures the volatile structure of the Chinese financial market. The regime-switching estimates indicate that volatile structure tends to be significant during two financial crisis periods.

Findings

Notwithstanding the fact that exchange rate changes cannot Granger-cause stock returns in the long run, its contemporaneous spillover effects on stock returns are found to be statistically significant.

Originality/value

This study aims to shed light on the spillover effects between exchange rate changes and stock returns in China, as the Chinese currency is becoming flexible and China’s stock market has undertaken important reforms. The spillovers between the two markets are of topical importance due to the increasing connections between China and the global economy.

Details

International Journal of Emerging Markets, vol. 16 no. 3
Type: Research Article
ISSN: 1746-8809

Keywords

Book part
Publication date: 3 September 2015

Michael Rush

This paper sets a case study of missing children in the Republic of Ireland against a review of international research to explore broader understandings and responses to the…

Abstract

Purpose

This paper sets a case study of missing children in the Republic of Ireland against a review of international research to explore broader understandings and responses to the problem.

Methodology/approach

The study begins by reviewing the literature on pioneering American initiatives dating back to the 1970s and more recent literature from Great Britain where a series of high-profile scandals involving sexual exploitation of teenage girls provoked a number of controversial inquiries into the police and social work professions. The present study was prompted by an evaluation of the 116 000 Missing Children Hotline which was introduced to Ireland in 2012 under the auspices of the European Union (EU) Daphne III Programme by the Irish Society for the Prevention of Cruelty to Children (ISPCC).

Findings

The central conclusion emerging from analysis of the evidence is that Missing Children Hotlines remain rooted in representations of ‘stranger danger’ and disconnected from repeat runaway children who feature prominently in police reports from formal care settings or family homes and who are actively targeted by sexual predators and criminal gangs. The implications are that systemic change requires grounding in research strategies which combine police data with anthropological studies to give legitimacy to the voices of runway and sexually exploited children.

Originality/value

The study offers original international perspectives on missing children to epistemological research communities in the fields of social work, criminology and policing with recommendations that Missing Children and Runaway Safe-lines are targeted systemically at keeping runaway children, homeless children and at-risk-youth safe and off the streets.

Details

Violence and Crime in the Family: Patterns, Causes, and Consequences
Type: Book
ISBN: 978-1-78560-262-7

Keywords

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