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The purpose of this paper is to study the design process innovations that enabled the successful delivery of a hybrid, mass-timber high-rise building in Canada, the Brock Commons Tallwood House at the University of British Columbia. It is one of a set of papers examining the project, including companion papers that describe innovations used during the mass timber construction process and the impact of these innovations on construction performance.

A mixed-method, longitudinal case study approach was used in this research project to investigate and document the Tallwood House project over a three-year period. Both quantitative and qualitative data collection and analysis techniques were used. Graduate student researchers were embedded within the project team to observe meetings and decision-making and to conduct periodic interviews.

The research highlights a case of a balanced triple-helix system that provided a context for the successful “clustering” of product and process innovation, which were developed and implemented to flow throughout the project’s lifecycle and across its supply chain to provide benefits at each stage. Four significant process-based innovations were implemented at the design phase of the building project to support radical product innovation: an integrated design process, virtual design and construction, designing for manufacturing and assembling and a rigorous quality control and quality assurance process. The product innovations developed through these process innovations were the structural system and the prefabricated envelope system. The context of innovation was seen to allow this “clustering,” which is believed to be a key condition of success and enabled the efficient and successful delivery of the project. Generally, the approach was successful; however, some factors including the number of stakeholders and good-faith collaboration may limit the replicability of these strategies.

This paper presents an in-depth investigation into the instantiation of an innovation system, identified as a balanced triple-helix system, which enabled and facilitated the design and decision-making process for a radical product innovation. Moreover, this paper describes the deployment of a “cluster” of process innovations that flowed throughout the project’s lifecycle and across the project supply chain. This was seen as a key factor in ensuring the successful delivery of the project.

The purpose of this study is to frame digital transformation (DT) within municipalities to improve the life cycles of urban infrastructure.

The study provides the results from a systematic review of the literature on concepts of DT and its implications for municipalities, barriers and challenges to DT, as well existing DT frameworks for municipalities and their built assets. This literature review leads to the development of a DT framework to help cities conduct a planned and federated DT beforehand. Then, workshops are conducted with two major Canadian municipalities.

The results of these studies point to the need for a dedicated DT framework for municipalities because of their particular context and their role and proximity to citizens. The theoretical framework develops 22 elements, which are divided among 6 categories. Through its application, the framework helps to identify and target the predominant issues hindering the DT of municipalities, specifically “legacy practices” and “data management.”

Limitations include limited experimental conditions and small sample size. Further work is needed to validate the framework. Other approaches are advocated to complement the data collection and analysis to generate more convincing results.

The theoretical framework was validated through two case studies on two large Canadian municipalities.

Municipalities maximize the value they provide to citizens and to be at the forefront of resilience and sustainability concerns. The use of technology, digital processes and initiatives helps cities to improve planning, optimize works and provide better services to citizens.

The framework is original in that it specifically aligns assets management with DT in a municipal context.

The purpose of this paper is to improve the understanding of the impact of mass timber construction methods on construction performance through the successful delivery of the first-of-a-kind tall wood building, Brock Commons Tallwood House (Tallwood House). This paper is one of a set of papers examining the project; companion papers describe innovations used during the mass timber design and construction processes.

A mixed-method, longitudinal case study approach was used in this research project to investigate and document the Tallwood House project. Quantitative data were collected to perform the following analysis: hook time, the variability of productivity and schedule reliability. Members of the research team observed construction progress, meetings and decision-making, conducted periodic interviews and reviewed project artifacts.

The research presented in this paper is the culmination of a longitudinal study aimed at studying the innovation process on a project where radical innovations of structural systems were developed. Prefabrication, combined with the use of a virtual design and construction (VDC) model for planning and fabrication and early collaboration with trades, construction managers and consultants, increased the labor productivity of the on-site erection of the mass timber structural components and envelope panels and expedited the construction schedule.

This paper details an in-depth investigation into the construction productivity for a unique building project and lessons learned. The case study chosen is the construction of Tallwood House at the University of British Columbia. Tallwood House was the tallest mass-timber hybrid building in the world at the time of its construction.

The purpose of this paper is to present the construction process innovations that enabled the successful delivery of the hybrid mass timber high-rise building in Canada, the Brock Commons Tallwood House at the University of British Columbia. It is one of a set of papers examining the project, including companion papers that describe innovations in the mass timber design process and the impact of these innovations on construction performance. The focus of this paper is on innovation in the construction phase and its relationship to innovations implemented in previous project phases.

A mixed-method, longitudinal case study approach was used in this research project to investigate and document the Tallwood House project over a three-year period. Both quantitative and qualitative data collection and analysis techniques were used. Members of the research team observed prefabrication and construction, conducted periodic interviews and reviewed project artefacts.

The research identified three innovation “clusters,” including the use of innovative tools, techniques and strategies in the design and construction processes and the role they played in delivering the project. The “clusters” were further characterized according to the type of “connectivity” they afforded, either facilitation, operationalization or materialization. These two perspectives support a compounding view on innovation and help to understand how it can flow throughout a project’s life cycle and across its supply chain. Three process-based innovations were initiated during the design phase, integrated design process, building information modeling and virtual design and construction and flowed through to the construction phase. These were seen to enable the creation of connections that were crucial to the overall success of the project. These innovations were operationalized and enacted through the construction phase as design for manufacturing and assembly and prefabrication, staged construction and just-in-time delivery, integration of safety and risk management and a rigorous quality control and quality assurance process. Finally, a full-scale mock-up was produced for practice and constructability assessment, materializing the radical product innovation that was the mass timber structure. These strategies are used together for a synergistic and integrated approach to increase productivity, expedite the construction schedule and develop an innovative building product.

This paper details an in-depth investigation into the diffusion dynamics of multiple systemic innovations for the construction process of a unique building project, the tools and techniques used by the construction manager and team, and the challenges, solutions and lessons learned.

The building commissioning (BCx) phase is a critical stage in a building's lifecycle. It is also a complex process that involves a large number of actors and activities. While the use of building information modeling (BIM) in the commissioning phase of building equipment and systems could be beneficial, few studies have investigated the processes behind its implementation. The research presented in this paper aims to investigate the implementation of BIM for the commissioning phase within a general contracting company through action-research.

Through direct involvement with the research partner, a large general contractor, a diagnosis on the current limitations of the commissioning process was conducted. An action plan to implement BIM for commissioning was developed and implemented in two pilot projects. Evaluation was performed through on-site observations and informal discussions with field staff. Learning was specified through the development of a formal protocol for BIM-enabled BCx.

This action-research project helped the partner organization identify the challenges and a way forward to formalize its BIM-enabled BCx process. The action plan aimed at countering the lack of knowledge about the status of equipment and system commissioning as well as the lack of standardization. The research team co-developed and tested a formal protocol, including BIM-enabled processes and technologies to address these observed problems. A complete implementation ecosystem was structured and deployed. Preliminary feedback indicated that improvements were obtained using a BIM-enabled approach over a traditional approach.

While past studies have investigated the BCx process, this study identified current challenges considering recent advances in BIM and focused on a large general contractor. This work provides an in-depth account of a large general contractor attempting to streamline its BCx process. The results of the study could help guide practitioners in implementing more streamlined BIM-enabled BCx processes.

As the use of building information modeling (BIM) for facilities management (FM) continues to grow, questions remain around the quality and completeness of digital assets to support FM practices. This paper aims to examine the current gap between digital and physical assets in the absence of formal information requirements and its impact on the handover process.

An action-research was carried out with a large public organization to understand the challenges of their current FM processes and the steps required in developing an asset information model (AIM) from a project information model (PIM). A mixed method approach was employed with interviews, document analysis and an exploratory pilot case study.

This paper investigates the process, the challenges and the level of effort of the information commissioning process to create a fit-for-use AIM. Four distinct steps were identified in the process as follows: analyzing the handover PIM and documents, extracting FM-specific information, populating the model with the information and attaching operations and maintenance (O&M) documents. The research highlights the significant amount of effort that is required when no specific asset information requirements are formulated at the project onset.

The paper presents an information commissioning process that helps to develop an AIM from a PIM. Understanding the impact of the lack of requirements on the information commissioning process can help asset owners understand the importance of defining and articulating their information requirements up front.

This paper provides empirical evidence of the impact of the absence of formal information requirements on the development of a fit-for-use AIM.

The purpose of this paper is to study the radical innovation process behind the adoption and implementation of building information modelling (BIM) for a specialty contracting small or medium enterprise (SME). This paper offers two distinct perspectives on BIM adoption and implementation, which are underrepresented in the current literature: the SME perspective and the specialty contractor perspective. It also attempts to bridge the gap between the growing literature on BIM adoption and implementation and the established literature on innovation by developing the notion of embedded contexts in the innovation process.

A mixed-method, longitudinal case study approach was used in this research project to study the evolution of the innovation process and its impact on the Organisation over time. The objectives of this research were to investigate and document the different factors mediating the BIM adoption and implementation process for the Organisation across various contexts, the mechanisms put in place to facilitate this process and the perceived impact within the Organisation.

The initial transition to BIM represented a radical innovation for the Organisation. Subsequently, a series of incremental innovations took place to further advance the Organisation’s BIM capabilities. This innovation process is influenced by different layers of embedded contextual factors, which can be mitigated by, among others, a clear strategic approach towards the innovation process. Furthermore, despite a limited sphere of influence, specialty contractors can leverage BIM within their own supply chain to reap significant benefits.

This paper offers an in-depth study of radical innovation within a specialty contracting SME. This study discusses the influence of four embedded contexts on innovation for a specialty contracting SME: the industry context, the institutional context, the organisational context and the project context. It also offers insight into the factors, mechanisms and their impact on the innovation process.

This paper aims to explore how open innovation communities contribute to the adoption of building information modelling (BIM) in the construction industry.

The paper presents a cross-case analysis of two construction communities, buildingSMART Norway and the BIM Vietnam Community. Data were collected based on 21 semi-structured interviews conducted with industry experts actively engaged in these two communities. The theoretical basis for the study was open innovation and the institutional intervention model, which delineates institutional actions related to the adoption of new information technology.

The findings show both similarities and differences in the way in which the communities contribute to industrial practice. Both communities use similar knowledge channels and repositories but apply different approaches to innovation creation and diffusion. In addition, trust can support BIM innovation in the community context.

The comparison of buildingSMART Norway and the BIM Vietnam Community in accelerating BIM innovation allows for exploring how open innovation communities support BIM adoption in the construction industry. The findings provide insights for construction communities into creating and diffusing BIM innovation. In addition, the examples of gaining benefits from community innovation activities are useful for construction firms and practitioners.

“Fake news” or misinformation sharing using social media sites into public discourse or politics has increased dramatically, over the last few years, especially in the current COVID-19 pandemic causing concern. However, this phenomenon is inadequately researched. This study examines fake news sharing with the lens of stimulus-organism-response (SOR) theory, uses and gratification theory (UGT) and big five personality traits (BFPT) theory to understand the motivations for sharing fake news and the personality traits that do so. The stimuli in the model comprise gratifications (pass time, entertainment, socialization, information sharing and information seeking) and personality traits (agreeableness, conscientiousness, extraversion, openness and neuroticism). The feeling of authenticating or instantly sharing news is the organism leading to sharing fake news, which forms the response in the study.

The conceptual model was tested by the data collected from a sample of 221 social media users in India. The data were analyzed with partial least squares structural equation modeling to determine the effects of UGT and personality traits on fake news sharing. The moderating role of the platform WhatsApp or Facebook was studied.

The results suggest that pass time, information sharing and socialization gratifications lead to instant sharing news on social media platforms. Individuals who exhibit extraversion, neuroticism and openness share news on social media platforms instantly. In contrast, agreeableness and conscientiousness personality traits lead to authentication news before sharing on the social media platform.

This study contributes to social media literature by identifying the user gratifications and personality traits that lead to sharing fake news on social media platforms. Furthermore, the study also sheds light on the moderating influence of the choice of the social media platform for fake news sharing.