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Article
Publication date: 1 April 1993

Innocent A. Echiejile

Training is a form of investment in human capital. As with otherforms of investments, employers, understandably, expect returns on theirinvestment in human capital. Dealing with…

Abstract

Training is a form of investment in human capital. As with other forms of investments, employers, understandably, expect returns on their investment in human capital. Dealing with employees′ requests for qualifications training poses a major problem for many employers. This is because, in very many cases, qualifications training courses are general, and are not geared to the specific needs of a particular employer. Furthermore, qualifications training enhances an employee′s mobility within the labour market. While many employers are aware of these points, they also realize that employees are less likely to become frustrated and leave if opportunities for further training and development are available within the organization. Drawing on the practice in some organizations, offers a framework which will enable employers to devise a strategic qualifications training policy.

Details

Industrial and Commercial Training, vol. 25 no. 4
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 1 January 2005

Marjorie Armstrong‐Stassen and Andrew Templer

The workforce is aging in all industrialized nations and the retention of older workers will become one of the dominant issues in the coming decades. Training is an important…

10145

Abstract

Purpose

The workforce is aging in all industrialized nations and the retention of older workers will become one of the dominant issues in the coming decades. Training is an important component of retention and the availability of training is critical for retaining older workers.

Design/methodology/approach

Studies conducted in 2001 and 2003 assessed the extent to which Canadian organizations are adapting their training practices to respond to the aging workforce. Human resource executives were asked the extent to which their organization was currently engaging in training practices targeting older managerial and professional employees.

Findings

Organizations were most likely to be providing access to training and retraining, but fewer than 10 percent of the organizations in 2003 were highly engaged in doing this. Organizations were less likely to be adjusting training methods to accommodate the needs of older employees. There was little attempt to provide age awareness training to managers of older employees.

Practical implications

The challenge for organizations will be to close the gaps that currently exist between the practices that are important in retaining older managerial and professional employees and the extent to which organizations are engaging in these practices. Ensuring access to training, customizing training methods, and providing age awareness training require immediate attention.

Originality/value

Little research has been conducted on older workers in Canada. The findings raise some serious concerns about the response of Canadian organizations to the aging workforce and identify areas of training and development that need to be addressed.

Details

Journal of Management Development, vol. 24 no. 1
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 1 November 2002

Scot M. Duguay and Keith A. Korbut

A well‐designed and executed training program minimizes new employee “on‐boarding” time and time‐to‐first‐contribution. This paper presents considerations for the design of a…

6916

Abstract

A well‐designed and executed training program minimizes new employee “on‐boarding” time and time‐to‐first‐contribution. This paper presents considerations for the design of a two‐phase training program for new employees – an initial program (addressing training requirements of a general group), and a detailed program (requiring skill mastery by individual functional area). A process involving frequent employee‐leader reviews and employing the skills of peer coaches and mentors is proposed. The effectiveness of the training program can be more accurately assessed via a leadership team review of expected versus actual progress against the training program objectives. After initial cycles of this process at Solutia Inc., learnings and next steps have been identified.

Details

Industrial and Commercial Training, vol. 34 no. 6
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 26 October 2010

Carmen Abrams and Zane Berge

This paper aims to explore advantages, disadvantages, advice and concerns regarding workforce cross training practices, as well as examples of businesses and organizations that…

3603

Abstract

Purpose

This paper aims to explore advantages, disadvantages, advice and concerns regarding workforce cross training practices, as well as examples of businesses and organizations that have successfully implemented cross training programs.

Design/methodology/approach

This article is a general review, based on the literature available and the knowledge and expertise of the authors.

Findings

There are a number of realities, such as increased training cost, questionable improvement in productivity, complexity of workflow, and employee resistance, that an employer must consider carefully before moving towards a cross training approach. At the same time, cross training can provide employees with learning and growth opportunities that can help them be ready for emergencies, recessions, and the competition of a global economy.

Originality/value

This article adds to the literature on workforce cross training and will be of interest to those involved in that field.

Details

Journal of Workplace Learning, vol. 22 no. 8
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 1 February 2023

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

528

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

This study examines the factors that influence training satisfaction by employees, and how this influences crucial organizational metrics like employee turnover. Based on responses from government employees in Jordan, training satisfaction was boosted by trainer efficacy, but reduced by mind wandering. Then, lower training satisfaction causes higher employee turnover intention, while higher training satisfaction boosted employee loyalty. Work–life conflict had less of an impact on training satisfaction, perhaps because employees feel like they have little choice but to rearrange other life commitments to attend scheduled work training. Quality training invites employees to visualize a positive story about their future career.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Human Resource Management International Digest , vol. 31 no. 2
Type: Research Article
ISSN: 0967-0734

Keywords

Article
Publication date: 25 January 2013

S. Krishnakumar, S. Prasanna Devi and K. Surya Prakasa Rao

The purpose of this paper is to design and develop a business dynamics model in entrepreneurial orientation for employees (EOE).

1512

Abstract

Purpose

The purpose of this paper is to design and develop a business dynamics model in entrepreneurial orientation for employees (EOE).

Design/methodology/approach

The mental model uses the casual loops, stock and flow diagrams in the business dynamics model. Hiring rate, Quit rate, Skill rate, Skill growth rate, EOE skill inventory rate, Performance rate etc. were defined and used with EOE metrics governing the model. VENSIM software package was used to simulate and validate the model using sensitivity analysis. The case study method was used to experiment a pre/post EOE training intervention with employees in an ITES organisation in India. Using a validated EOE questionnaire, data were captured from employees in an ITES organisation in Chennai, for validation of business dynamics model.

Findings

The time frame for imparting initial EOE training and retraining time after EOE training were simulated and results were summarised.

Research limitations/implications

Future researchers can extend this work and apply in other industries and geographies also. Any organisation can customise and utilise the business dynamics EOE model as per their requirements

Practical implications

The model facilitates the measurement of both individual employee performance as well as organisational performance. The EOE business dynamics model contributes to the development of two indices namely entrepreneurial orientation for employees index (EOEI) and organisational performance index (OPI). The policy planners, human resource strategists, management consultants can utilise the business dynamics EOE model for effective decision making, budgetary allocations towards training initiatives and so on.

Originality/value

The model is a novel and first of its kind using business dynamics in entrepreneurial orientation for employees. The human resource planners can use this model for forecasting the man power needs as well as skill development, employee empowerment and organisational development.

Article
Publication date: 1 June 1997

Aaron W. Hughey and Kenneth J. Mussnug

Describes the elements of a successful employee training programme. Explains the distinction between training and education, along with a discussion of why “soft skills” training

20953

Abstract

Describes the elements of a successful employee training programme. Explains the distinction between training and education, along with a discussion of why “soft skills” training initiatives are less effective than skills‐based approaches. Discusses the critical role of the training manager in implementing a training programme, as well as important considerations when developing a strategic training plan. Finally, describes several key factors which determine how employee training programmes can best support company profitability.

Details

Training for Quality, vol. 5 no. 2
Type: Research Article
ISSN: 0968-4875

Keywords

Open Access
Article
Publication date: 28 May 2024

Neema Robert and Neema Mori

Work-based learning is critical for enhancing employees’ skills and contributing to the firm’s performance. This paper aims to establish the effects of needs assessment on the…

Abstract

Purpose

Work-based learning is critical for enhancing employees’ skills and contributing to the firm’s performance. This paper aims to establish the effects of needs assessment on the relationship between training intensity as part of learning and how employees’ skills are reflected in firm performance.

Design/methodology/approach

The paper used the World Bank Tanzania Employees Skills Survey (TESS) dataset, which contains 424 firms. This paper estimated the moderated mediation model through partial least squares structural equation modelling (PLS-SEM) and employed the index of moderated mediation to determine if the model was correctly specified.

Findings

The results show that among three skills, i.e. technical, interpersonal/communication and work ethic skills, only the level of technical skills mediated the relationship between training and the firm’s performance. The index of moderated mediation suggests a threshold point for the firm’s training needs, above which the indirect effect of training on performance through technical skills starts to decrease. The negative correlation between the firm’s training needs and the indirect effect suggests that employees’ essential human capital qualities, viewed from the angle of their training needs, are among the key factors for executing effective training.

Research limitations/implications

This paper’s conceptual model is limited because it does not incorporate an education variable for the trained employees. In addition, it only conceptualized the perceived most important skills of interpersonal communication, technical skills and work ethic, despite there being other skills that could have been considered. Moreover, the data only measured the present skill level at three on the Likert scale, providing limited room for skill level variance.

Practical implications

Those who decide which training programme deserves priority given limited resources and the firm’s goals need to understand that training is an addition to what their employees already have and, thus, should make extra efforts to equip them with more knowledge relating to their assignments. Moreover, this understanding should extend to the employees themselves.

Originality/value

The paper introduced and showed the necessity of training needs assessment to increase the value of training in enhancing the firm’s performance. We propose a model for assessing training intensity through process analysis. The respective model depicts a threshold point for the firm’s training needs, below which the training will work.

Details

Journal of Work-Applied Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2205-2062

Keywords

Abstract

Details

Employer Branding for the Hospitality and Tourism Industry: Finding and Keeping Talent
Type: Book
ISBN: 978-1-78973-069-2

Article
Publication date: 25 January 2024

Yuvika Singh and Shivinder Phoolka

This study aims to explore the mediating role of employee work engagement in the relationship between training and creativity in the education sector in India.

Abstract

Purpose

This study aims to explore the mediating role of employee work engagement in the relationship between training and creativity in the education sector in India.

Design/methodology/approach

The sample for this study consisted of 260 faculty members from 11 public universities in the Punjab region. Partial least squares-structural equation modeling (PLS-SEM) was utilized to test the hypotheses.

Findings

The results of the study revealed that training has a significant direct and indirect effect on employee creativity through employee work engagement. The findings suggest that training can stimulate work engagement, highlighting the importance of fostering employee engagement for enhancing creativity.

Research limitations/implications

While the method used in this study may not facilitate direct generalizations, it offers valuable insights into prevalent discursive strategies found in numerous contemporary public organizations.

Practical implications

The findings offer insights for designing targeted training interventions to enhance work engagement and foster creativity among faculty members in the education sector.

Originality/value

This study contributes to the existing literature by addressing a gap in research on the interaction between training, work engagement and creativity. As there have been limited studies on this topic in the education sector in India, this research provides novel insights and extends the understanding of how these variables are related.

Details

International Journal of Educational Management, vol. 38 no. 2
Type: Research Article
ISSN: 0951-354X

Keywords

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