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Article
Publication date: 5 April 2024

Carlos Alberto Carbajal Piña, Nuran Acur and Dilek Cetindamar

This paper explores the orchestration of digital innovation in Industry 4.0 organisations.

Abstract

Purpose

This paper explores the orchestration of digital innovation in Industry 4.0 organisations.

Design/methodology/approach

The study applies the activity theory to explorative multiple case studies. Observations of innovation activities in five business cases take place at two large international organisations.

Findings

The results underline five logics of action that drive digital innovation: (1) digital transformation, (2) technology translation, (3) catalyst agents, (4) digital thread and (5) empowerment. Further, the case study organisations highlight the importance of developing a sustainable culture capable of continuously adopting new technologies, processes and infrastructure that will allow the management of digital innovations.

Originality/value

The study empirically shows the motivations and challenges in orchestrating digital innovation in Industry 4.0 organisations.

Details

Journal of Manufacturing Technology Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 29 December 2022

Berna Beyhan, Ibrahim Semih Akcomak and Dilek Cetindamar

This paper aims to understand technology-based accelerators’ legitimation efforts in an emerging entrepreneurship ecosystem.

Abstract

Purpose

This paper aims to understand technology-based accelerators’ legitimation efforts in an emerging entrepreneurship ecosystem.

Design/methodology/approach

This research is based on qualitative inductive methodology using ten Turkish technology-based accelerators.

Findings

The analysis indicates that accelerators’ legitimation efforts are shaped around crafting a distinctive identity and mobilizing allies around this identity; and establishing new collaborations to enable collective action. Further, the authors observe two types of technology-based accelerators, namely, “deal flow makers” and “welfare stimulators” in Turkey. These variations among accelerators affect how they build their legitimacy. Different types of accelerators make alliances with different actors in the entrepreneurship ecosystem. Accelerators take collective action to build a collective identity and simultaneously imply how they are distinguished from other organizations in the same category and the ones in the old category.

Originality/value

This study presents a framework to understand how accelerators use strategies and actions to legitimize themselves as new organizations and advocate new norms, values and routines in an emerging entrepreneurship ecosystem. The framework also highlights how different accelerators support legitimacy building by managing the judgments of diverse audiences and increasing the variety of resources these audiences provide to the ecosystem.

Details

Journal of Entrepreneurship in Emerging Economies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2053-4604

Keywords

Article
Publication date: 16 August 2021

Sancheeta Pugalia and Dilek Cetindamar

Technology sector is the pivotal element for innovation and economic development of any country. Hence, the present article explores past researches looking into challenges faced…

Abstract

Purpose

Technology sector is the pivotal element for innovation and economic development of any country. Hence, the present article explores past researches looking into challenges faced by immigrant women entrepreneurs in technology sector and their corresponding response strategies.

Design/methodology/approach

This study employs a systematic literature review (SLR) technique to collate all the relevant literature looking into the challenges and strategies from immigrant women entrepreneur's perspective and provide a comprehensive picture. Overall, 49 research articles are included in this SLR.

Findings

Findings indicate that immigrant status further escalates the human, financial and network disadvantages faced by women who want to start a technology-based venture.

Originality/value

This paper contributes to the literature by categorizing the barriers and strategies on a 3 × 2 matrix reflecting the origins of the barrier or strategy (taking place at the individual, firm or institutional level) versus the type of the barrier or strategy (arising from being an immigrant woman and being a woman in the technology sector). After underlining the dearth of studies in the literature about the complex phenomenon of immigrant WEs in the technology sector, the paper points out several neglected themes for future research.

Details

International Journal of Gender and Entrepreneurship, vol. 14 no. 1
Type: Research Article
ISSN: 1756-6266

Keywords

Article
Publication date: 19 October 2021

Benjamin Faro, Babak Abedin and Dilek Cetindamar

The purpose of this paper is to examine how public sector organizations become nimbler while retaining their resilience during digital transformation.

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Abstract

Purpose

The purpose of this paper is to examine how public sector organizations become nimbler while retaining their resilience during digital transformation.

Design/methodology/approach

The study adopts a hermeneutic approach in conducting deep expert interviews with 22 senior executives and managers of multiple organizations. The method blends theory and expert views to study digital transformation in the context of enterprise information management.

Findings

Drawing on technology enactment framework (TEF), this research poses that organizational form is critical in the enactment of technologies in digital transformation. By extending the TEF, the authors claim that organizations are not in pure bureaucratic or network organizational form during digital transformation; instead, they need a hybrid combination in order to support competing strategic needs for nimbleness and resilience simultaneously. The four hybrid organizational forms presented in this model (4R) allow for networks and bureaucracy to coexist, though at different levels depending on the level of resiliency and nimbleness required at each point in the continuous digital transformation journey.

Research limitations/implications

The main theoretical contribution of this research is to extend the TEF to illustrate that the need for coexistence of nimbleness with stability in a digital transformation results in a hybrid of networks and bureaucratic organization forms. This research aims to guide public sector organizations' digital transformation with extended the TEF as a tool for building the required organizational forms to influence the technology enactment to best meet their strategic needs in the digital era.

Practical implications

The results from expert interviews point to the fact that the hybrid organizational forms create a multi-modal organization, extending the understanding of enterprise information management. Depending on the department or business needs, a hybrid organizational form mode would be dominant. This dominance creates a paradox in organizations to handle both resilience and nimbleness. Therefore, the 4R model is provided as a guide to public sector managers and consultants to guide strutting their organization for digital transformation.

Originality/value

The model (4R), the extended TEF, shows that organizations still work towards networks and bureaucracy; however, they are not two distinct concepts anymore; they coexist at different levels in hybrid forms depending on the needs of the organization.

Details

Journal of Enterprise Information Management, vol. 35 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 9 March 2021

Mile Katic, Dilek Cetindamar and Renu Agarwal

Whilst capabilities in exploiting existing assets and simultaneously exploring new opportunities have proven essential in today's organisations, an understanding of how these…

Abstract

Purpose

Whilst capabilities in exploiting existing assets and simultaneously exploring new opportunities have proven essential in today's organisations, an understanding of how these so-called ambidextrous capabilities are deployed remains elusive. Thus, the authors aim to investigate the role of better management practices (BMP), as organisational routines, in deploying ambidextrous capabilities in practice.

Design/methodology/approach

High-variety, low-volume (HVLV) manufacturers are adopted as exemplar ambidextrous organisations. A conceptual model was developed where BMP, including human resource management (HRM) and production planning and control (PPC), are considered as mediators in the relationship between ambidextrous capabilities and organisational performance outcomes. Partial least squares structural equation modelling was adopted to analyse the results of a survey undertaken by Australian HVLV manufacturers.

Findings

The results suggest that merely holding ambidextrous capabilities is not enough – demonstrating a fully mediating role of BMP between ambidextrous capabilities and HVLV manufacturer performance outcomes. However, the individual effects of PPC and HRM prove varied in their unique impact on HVLV manufacturer performance.

Practical implications

This study also provides a rare account of how HVLV manufacturers can leverage their inherently ambidextrous design towards greater organisational performance and highlights critical considerations in the selection of organisational capabilities.

Originality/value

By exemplifying the explanatory power of BMP in ambidextrous capability deployment, this study moves beyond the more prevalent stance on the links between BMP and ambidextrous capabilities as that of capability building through management practices, to one concerning the deployment of the capability itself.

Details

Journal of Manufacturing Technology Management, vol. 32 no. 4
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 22 October 2020

Dilek Cetindamar Kozanoglu and Babak Abedin

Much of recent academic and professional interest in exploring digital transformation and enterprise systems has focused on the technology or the organizations' external forces…

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Abstract

Purpose

Much of recent academic and professional interest in exploring digital transformation and enterprise systems has focused on the technology or the organizations' external forces, leaving internal factors, in particular employees, overlooked. The purpose of this paper is to explore digital literacy of employees as an organizational affordance to capture contextual factors within which digital technologies are situated and are used.

Design/methodology/approach

We used the evidence-based practice for information systems approach, and undertook a systematic literature review of 30 papers coupled with brainstorming with 11 professional experts on the neglected topic of digital literacy and its assessment.

Findings

This paper draws upon affordance theory, and develops a novel framework for conceptualization of digital literacy of employees as an organizational affordance. We do this by distinguishing digital literacy at the individual level and organizational level, and by assessing digital literacy through Information/Cognitive and Social Practice/Articulation affordances.

Research limitations/implications

The current paper contributes to the notion of organizational affordances by examining the effect of interactions between employee-technology through digital literacy of employees in using digital technologies. We offer a novel conceptualization of digital literacy to improve understanding of the role of employee in digital transformation and utilization of enterprise systems. Thus, our definition of digital literacy offers an extension to the recent discussions in the IS literature regarding the actualization of affordances by bringing a lens of employees into the process.

Practical implications

This paper operationalizes digital literacy at organizational and individual levels, and offers managers a high-level tool to assess digital literacy of their employees. By doing so, managers can achieve the fit between employees' capabilities and digital technologies that will improve affordance actualization and support their digital transformation initiatives.

Originality/value

The study is one of early attempts to apply and extend affordance theory on digital literacy at organizational level by not limiting the concept to the individual level. The proposed framework improves the communication among researchers and between researchers and practitioners.

Details

Journal of Enterprise Information Management, vol. 34 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 1 December 2001

Dilek Cetindamar

Analyzes the impact of regulations on the process of the diffusion and development of environment technologies from the perspective of both firm and technology policies. Based on…

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Abstract

Analyzes the impact of regulations on the process of the diffusion and development of environment technologies from the perspective of both firm and technology policies. Based on a case study in the Turkish fertilizer industry, observes that regulations and public pressures are the main determinants both in the transfer and in the diffusion of environment technologies, indicating the importance of the institutional infrastructure, namely the interplay among firms, government and non‐governmental organizations. Thus, attempts to integrate the findings of the study and concludes with some technology policy issues both at the micro and macro level.

Details

European Journal of Innovation Management, vol. 4 no. 4
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 1 January 2006

Dilek Cetindamar, Bülent Çatay and O. Serdar Basmaci

Collaboration is an advantageous strategy for technology‐based competition. Thus, it is of high concern to understand mechanisms behind the success of collaborations such as…

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Abstract

Purpose

Collaboration is an advantageous strategy for technology‐based competition. Thus, it is of high concern to understand mechanisms behind the success of collaborations such as performance measurement system. This paper will present an empirical study conducted in the Turkish textile industry where performance measures are developed and applied.

Design/methodology/approach

The paper utilizes a combination of interviews and surveys to collect data from 3T partners that are six technology supplying and ten dyeing and finishing companies. The findings indicate that besides trust, the existence of a performance measurement system is an extremely important bridge for effective supply chain collaboration (SCC). Such a system should cover metrics related to internal performance, perceptions of partners regarding the alliance performance, and the degree of inter‐firm relationship.

Findings

The paper is based on a technology partnership so the results need to be taken cautiously. However, it is clear that 3T is a successful technological partnership with six new technologies developed in two‐year period. There are some potential improvement areas, particularly in its internal activities and its relationship with the partners. The study shows that as the level of information sharing and communication among the partners increase, the performance and the benefits of the collaboration also increase.

Originality/value

SCC can have long‐term goals like continuous product innovation as experienced in 3T and this might increase overall performance of an industry. That is why SCC might be particularly important tool for developing country firms that lack both financial and human resources.

Details

Handbook of Business Strategy, vol. 7 no. 1
Type: Research Article
ISSN: 1077-5730

Keywords

Article
Publication date: 18 January 2013

Dilek Cetindamar and Hakan Kilitcioglu

Competition is of interest to both policy makers and managers. However, existing studies concentrate on the measurement of national competitiveness while neglecting firm…

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Abstract

Purpose

Competition is of interest to both policy makers and managers. However, existing studies concentrate on the measurement of national competitiveness while neglecting firm competitiveness. The purpose of this paper is to fill this gap by developing a comprehensive and generic measurement model to understand firm competitiveness. The model is used to develop an award system to help companies in the self‐assessment of their competitiveness.

Design/methodology/approach

The theoretical base of the measurement of firm level competitiveness is driven from two national competitiveness models, namely World Competitive Yearbook and Global Competitiveness Index, while the assessment structure is based on the well‐known European Foundation for Quality Management Excellence Award. The competitiveness model developed in this paper is put into use in Turkey. The measures of the model are used for assessing the competitiveness of ten firms, in order to choose the most competitive firm of the year. The study in Turkey explains how the measurement model works by illustrating an example.

Findings

This paper attempts to develop a generic model in which the competition parameters do not change for individual companies. The model covers a wide variety of parameters that form the base of competition at the firm level. It is demonstrated that the competition model developed in the paper works in practice.

Originality/value

This paper contributes to the national competitiveness by providing deeper understanding of the dynamics of firm‐level competitiveness and provides some implications and suggestions for further studies.

Details

Competitiveness Review: An International Business Journal, vol. 23 no. 1
Type: Research Article
ISSN: 1059-5422

Keywords

Article
Publication date: 1 September 2005

Dilek Cetindamar, Bülent Çatay and O. Serdar Basmaci

To gain an understanding of the benefits, bridges, and barriers associated with supply chain collaboration.

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Abstract

Purpose

To gain an understanding of the benefits, bridges, and barriers associated with supply chain collaboration.

Design/methodology/approach

Insights from extensive field research of a successful collaboration example in the Turkish dyeing and finishing industry.

Findings

The competition among firms is increasingly shifting from company vs company to supply chain vs supply chain. The insights obtained from the collaborative model in this textile supply chain provide a good understanding of the benefits, bridges, and barriers associated with supply chain collaboration. Benefits can be grouped as customer‐oriented benefits, productivity benefits, and innovation related benefits. Factors supporting collaboration are observed as trust, common goals for cooperation, and existence of cooperation mechanisms, while barriers are related to three factors: lack of trust, risk‐benefit evaluation, and lack of common goals for cooperation.

Research limitations/implications

Findings are based on interviews and questionnaires conducted with the managers of 3T, 30 dyeing and finishing firms (ten are partners) and six technology‐supplying partner firms, from various regions in Turkey.

Practical implications

Highlights the importance of trust and collaboration mechanisms in managing collaborations. As the case of 3T in the dyeing and finishing industry shows, collaborations might significantly contribute to the competitiveness of textile firms.

Originality/value

This paper presents a successful collaboration model in creating new technologies and products by bringing the resources of competing partners together. This collaboration might be a tool for firms in developing countries to become competitive in their respective industries at the global level.

Details

Supply Chain Management: An International Journal, vol. 10 no. 4
Type: Research Article
ISSN: 1359-8546

Keywords

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