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The twenty‐first century is now seen as the time for the construction industry to embrace new ways of working if it is to continue to be competitive and meet the needs of its ever demanding clients. Collaborative working is considered by many to be essential if design and construction teams are to consider the whole lifecycle of the construction process. Much of the recent work undertaken on collaborative working has focused on the delivery of technological solutions with a focus on web (extranets), CAD (visualisation), and knowledge management technologies. However, it is now recognised that good collaboration does not result from the implementation of information technology solutions alone, the organisational and people issues, which are not readily solved by pure technical systems, need also to be resolved. This paper aims to address this issue.

Work discussed in this paper brings together the benefits provided by technology, with organisational issues, and people issues, in developing a framework to implement effective collaboration. The research uses a literature search, semi‐structured interviews and a questionnaire to gain the industry's requirements for effective collaboration in the construction sector. From these requirements a develop‐test‐refine approach was taken to develop the methodology for effective collaborative working for construction.

The findings reported in this paper are a summary of the results from the semi‐structured interviews and questionnaire used to gain the industry's requirements. They show that a focus on the “softer” issues (business process and an organisations' people) rather than a technology focus is needed to plan and implement collaborative working more effectively in projects. An initial approach is discussed in this paper concerning a structured approach to be developed further in the research to highlight to the industry the issues associated with the planning and implementation of effective collaborative working in projects.

This paper uses a socio‐technical approach to the planning and implementation of effective collaborative working in construction. It combines technology with the people and business aspects of collaborative working to provide an approach which can enable stakeholders in a project to benefit fully from having a collaborative working approach to their projects.

The purpose of this chapter is to develop the idea of enhancing collaboration within a public context. It does so by exploring the challenge of working with others across organisational boundaries, when addressing complex issues. It discusses research findings from a Scotland based public service study concerned with collaborative practice and presents an empirical analysis of what it means to work in a relational way. The existing literature is reviewed alongside the study findings, connecting with contemporary theories and debates in the fields of collaboration, leadership and public administration.

The empirical work detailed in this chapter drew from collective and relational leadership theories which influenced the study design and methodological approach. The data collection method took the form of semi-structured interviews and data were analysed using thematic analysis supported by data mapping exercises. Data were obtained through interviews of 20 participants from multiple public service roles and organisations who were involved in similar activities linked to collaboration.

This chapter promotes an approach where disrupting traditional collaborative practice offers new insights in terms of (1) understanding the group process and (2) recognising what processual and behavioural adjustments can be made to enrich collaborative work. This approach was found to offer a number of benefits linked to building trust, promoting meaningful dialogue and altered the conversations that people chose to have.

The reconceptualisation of collaboration specifically illustrates what it means to ‘work in a more relational way’ and how it is understood by those attempting to build collaborative capacity, sustain public services and improve outcomes for citizens and communities. As such, it is this focus on relationships that is considered innovative and important to creating the open collaborative culture required for addressing complex issues and working across organisational boundaries.

The lack of collaborative working within the UK construction industry is a long-standing issue that has often been highlighted. As a result, the construction industry in the UK is encouraged to use novel procurement methods to create a collaborative working environment. This study aims to explore the collaborative features of the three new models of construction procurement introduced by the UK Government Construction Strategy in 2012.

Existing research/literature was reviewed to establish the key collaborative features of the new procurement models, and a questionnaire survey was adopted to obtain views of industry practitioners. A Relative Importance Index was used to analyse the collected data.

The sample of construction practitioners surveyed largely agrees with the effectiveness of collaborative features integrated within the models, with the benefits offered by early contractor involvement being seen as the most effective feature allowing collaboration. Contractual incentives, improved communication procedures and constant reflection and feedback can be used as effective strategies to enable greater collaboration in projects that use these new procurement models.

Findings reported in the paper could help achieve greater collaboration in construction projects executed using the new models of construction procurement.

This study sheds light on the scepticism and/or conviction of industry practitioners regarding the collaborative benefits offered by the new procurement models, which have not yet been subjected to significant academic scrutiny.

The complexities and challenges inherent in research often require collaborative rather than solitary or team‐based forms of working. This paper seeks to open new perspectives onto the nature of collaborative research and onto strategies for developing the capacity of researchers to engage in it.

The paper outlines a speculative model of collaborative working in higher education that is rooted in critical realist perspectives, using it to ground a conceptual analysis of a stage model of expertise for collaborative working taken from the researcher development framework (RDF) developed in the UK by the organisation Vitae.

The paper highlights the contribution that theory can make to the practice of researcher development, drawing out the relevance of personal engagement, professional dialogue and collaborative vehicles to support shared practice in pursuit of mutual goals. In this way, it identifies gaps within the stage model that pertain to relational, disciplinary, situational and other elements. The paper articulates insights for the development of the capacity of researchers for collaborative working that prioritise dialogue that is situated within given contexts for research. The analysis draws out implications for the development of collaborative capacity of such notions as corporate agency and collaborative reach.

This paper articulates a novel approach to conceptualising capacity for collaborative research and offers a theoretical critique of a given descriptor taken from Vitae's RDF. As such it assists in developing the scholarly basis for the field of researcher development.

Executive isolation of C-suite executives (CXOs), amplified by imposed and voluntary remote working practices, has emerged as a major challenge that is impacting the collaborative needs of CXOs, the work–life balance and hence career progression. This paper aims to examine the impact of remote working on executive isolation impacting the collaborative needs, work–life balance and career of CXOs from organizations in India.

Qualitative research approach was adopted for the study. The respondents based on inclusion criteria were selected through purposive sampling. The survey was administered to 50 CXOs representing multinational companies in India, of which 45 CXOs responded. The data was analyzed using MAXQDA 2022 (Verbi Software, Berlin, Germany).

Companies try to save costs by promoting remote working but might countermine its implications on CXOs collaborative needs, work–life balance and career slowdown. Businesses are now able to hire CXOs and other people who do not physically work alongside their counterparts but at the cost of enhancing executive isolation and loss of productivity. Imposed remote working can adversely affect the CXOs interactivity and productivity, thus enhancing executive isolation and impacting career progression.

The remote working was mandatory during the pandemic but became a practice henceforth. The impact of remote working on the CXOs collaborative needs, work–life balance and career progression has largely been unstudied. There is limited awareness about impact of remote working on executive isolation and its multiplier effect impacting the CXOs careers and it is an inward challenge which needs to be mitigated by the companies. This aspect can lead to the CXOs not being able to achieve their objectives, making the organizations lose trust on their ability to lead and eventually slowing down their career progression, due to remote working led executive isolation.

The paper aims to compare the coordination of supply chain networks in contractually different complex construction projects.

A comparative case study of the coordination of collaborative work in two successful hospital construction projects was conducted. One of the projects applied multiple dyadic contracts, whereas the other project applied one multi-party contract between the parties. The projects were located in the USA. Data were collected by observing the coordination on the construction sites for six weeks and by conducting 72 interviews.

The paper shows that depending on the contract type, the timing and extent of complementary procedural coordination differs during projects. Compared with one multi-party contract, the dyadic contracts needed to be complemented during the design phase with three additional procedural coordination mechanisms: organizational design, processes for collaborative work and integrated concurrent engineering sessions. Additionally, common rules of conduct were taken into use during the construction phase. However, regardless of the contract type, procedural coordination mechanisms, such as co-located working, collaborative decision-making in inter-organizational meetings, a liaison role and shared project goals were needed throughout the projects.

If multiple dyadic contracts are applied, procedural coordination mechanisms have to be co-created by all supply chain parties at the beginning of the project.

The paper provides an understanding on successful contractual and complementary procedural coordination mechanisms of supply chain networks in complex construction projects.

This paper aims to understand the current state and challenges of deploying collaborative applications in small- and medium-sized enterprises (SMEs) in Germany.

A survey of 101 SMEs in Germany showed how intensively collaborative applications are used today and the positive and negative effects associated with their use. Analyses proved correlations between the use of collaborative applications, the need for cooperation within SMEs and the effects and benefits of their use.

The company representatives surveyed reported a positive balance of their pro and con experiences with collaborative applications. The use of collaborative applications closely interacts with work-related demands: the more complex the requirements of joint action, the broader the benefits and challenges are of their use. The data also revealed three gaps between demand of cooperation and use of specific applications, supporting the argument that implementation of collaborative applications is challenging for SMEs. A successful use requires major changes in work systems and culture of the company.

The data of the survey are not representative of the population of SMEs in Germany.

These empirical findings contribute a unique as well as substantive view of today’s state of digitalisation of project communication and management within SMEs, specifically their deployment of collaborative software.

This chapter discusses the personal and organizational risk factors of collaboration and shows the necessity of creating organizational cultures that support collaborative action. Building collaborative capital is presented as a transformative process requiring a shift in individual and collective beliefs and assumptions and new patterns of action and supporting structures that encourage communicative competence and risk taking. Collaboration is viewed through a relational lens, incorporating hermeneutic concepts. A process is offered that begins a cultural change by strengthening communicative relationships among senior leaders. A city government and public utility in a major city in the United States provide examples of actions taken by senior leaders committed to the endeavor of creating cultures of collaboration.

Over the past three decades, there has been considerable change in the education of children with disabilities in Canada. Children with developmental disabilities attend inclusive classrooms and are educated alongside their non-disabled peers, receiving services and supports to optimize their participation (Hutchinson, 2014; Slee, R. (2001). Social justice and the changing directions in educational research: The case of inclusive education. International Journal of Inclusive Education, 5(2), 167–177). In Canada, occupational therapists have provided services in schools for over three decades with the aim of supporting participation of children with disabilities (Graham, D. R., Kennedy, D., Phibbs, C., & Stewart, D. (1990). Position paper on occupational therapy in schools. Canadian Journal of Occupational Therapy, 57(4), 1–6; Reid, Chiu, Sinclair, Wehrmann, & Naseerl, 2006). This chapter presents examples from case study research conducted in Ontario, Canada, on the delivery of school-based occupational therapy (SBOT) for two young children (focal participants) with developmental disabilities. Case study research was used to describe the nature of SBOT service delivery from multiple stakeholder perspectives. Data were gathered over the duration of one school year using a combination of observation, document analysis, and interviews involving participants directly involved in the delivery of SBOT with each focal participant. Common characteristics in these two cases enabled cross-case analysis to identify features of collaborative working that facilitated educational programming and outcomes for students with developmental disability.

Collaboration is often required for activities that are too complex or difficult to be dealt with by a single individual. Many situations requiring information-seeking activities also call for people to work together. Often the methods, systems, and tools that provide access to information assume that they are used only by individuals working on their tasks alone. This review points to the need to acknowledge the importance of collaboration in information-seeking processes, to study models, and to develop systems that are specifically designed to enable collaborative information seeking (CIS) tasks. This chapter reviews the literature from various domains including library and information science, human–computer interaction, collaborative systems, and information retrieval. Focus of the review is on the extent to which people work together on information seeking tasks and the systems and tools that are available for them to be successful. Since CIS occurs in the broader context of collaboration in general, a review of literature about collaborations is first undertaken to define it and place it into context with related terms such as cooperation and communication. A more focused review of research follows relating CIS to systems that have attempted to support such interactions. Included are identification and synthesis of a number of core issues in the field and how best to evaluate systems and collaborative tools. Key lessons learned from the review are summarized, and gaps in the literature identified to spur future research and study.