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Considering the importance of involvement in experience, this paper aims to understand what factors lead to enduring involvement and how this type of involvement influences the food experience of tourists in the restaurant context.

Twenty tourists who had a dining experience in the restaurants of Queenstown, New Zealand were interviewed using the purposive sampling method.

Using manual coding, 11 factors were found to contribute to enduring involvement. The findings also showed that enduing involvement influenced the food experience of tourists in a positive way including four consequences.

The research is limited to the restaurants of a specific destination and the findings should be generalised with caution. It, however, contributes to the existing research on involvement and experience in the hospitality and tourism literatures.

The findings provide guidelines on how restaurateurs understand the tourists’ perceptions and evaluations of their offerings to improve the dining experiences and manage their businesses effectively.

Previous research has not offered an understanding of what factors contribute to enduring involvement in the hospitality and tourism literatures and how this involvement impacts dining experiences of tourists.

Purpose – This chapter examines the evolution of new audit and traceability systems in New Zealand horticultural export industries. Identified as one trajectory in New Zealand agriculture partly resulting from neoliberal reform, the arrival of audit culture in food export industries has significantly repositioned these export sectors, particularly in relation to how they might respond to new energy and climate change challenges.

Design/methodology/approach – The chapter reviews the neoliberalisation of New Zealand agriculture in the 1980s and then examines the emergence of specific industry, audit and regulatory responses to new challenges around energy and climate change. Horticultural export sectors are used to demonstrate these responses and then compared with other, more productivist-oriented sectors in New Zealand.

Findings – The argument presented at the end of this chapter is that those food export sectors that have embraced the new audit approaches rather than taking a more productivist pathway will be better positioned to cope with the shocks of new energy costs and climate change requirements.

Originality/value – This chapter demonstrates the variable outcomes of neoliberal reform in agriculture. It identifies new audit and governance technologies as both an essential contributor to understanding the nature of global food chains and a potentially important contributor to achieving greater agri-food resilience in the face of future shocks like climate change.

Reidar Almås is professor of rural sociology and regional policy at Norwegian University of Science and Technology, Trondheim, Norway. He founded and directed Centre for Rural Research 1982–2007 and is currently senior advisor at CRR. He has written the Agricultural History of Norway (2002), and has published more than 15 books on rural issues, included ‘Globalisation, Localisation and Sustainable Livelihoods’ with Geoffrey Lawrence. His current research concerns agricultural policy, climate change resilience and mitigation and power in the food chain. Currently Almås is president of the International Rural Sociological Association (IRSA).

Lean and agile are essential supply chain management (SCM) strategies that enhance companies' performance. Previous studies have reported the capabilities of different SCM strategies to enhance performance; however, the emergence of Industry 4.0 technologies has bred focus on the possibility of attaining more levels of operational performance. Despite being demonstrated helpful at enabling supply chain (SC) strategies, the literature linking Industry 4.0 with SCM strategies is still in its infancy. Thus, this work investigates the degree to which “Industry 4.0 technologies” enable the implementation of lean and agile practices and subsequently assesses the potential performance implications of integrating Industry 4.0 technologies with the SC operations.

The work employs an exploratory case study approach using empirical data from selected organisations drawn from an Estonian manufacturing cluster and digital solution providing companies. The data collected via interviews were used to assign numerical scores and subsequently aggregated across the five cases for the research variables of interest. The work is crowned with a model grounded on the cross-case analysis to depict which technologies impact each of the lean and agile practices.

The analysis enabled comprehension of the potential impact and level of importance of the main Industry 4.0 technologies on lean and agile practices and ultimately the potential implication on performance. The findings revealed that the technologies have a high impact on the practices. Although the impacts are of varying degrees, the analysis provides means to identify the technologies with the most significant impact on lean and agile SCM and the sets of practices with the greatest likelihood of being enabled by various digital technologies.

The work presents various lean and agile practices that practitioners can deploy to operations, alongside the technologies that could support the implementation of the practices towards achieving the various performance measures. Also, it provides some guides for the digital solution providing companies towards understanding the SCM practices that can be improved upon by various digital technologies. This enables them to have more saleable proposals for intending companies who might be sceptical about transiting into the digital operation phase.

This is the first attempt to empirically address the connection between Industry 4.0 technologies and the integrated lean and agile strategies despite literature backing of the complementary nature of the two SCM strategies.

In the early 1970s, clinical evidence emerged documenting causal links between prenatal alcohol exposure (PAE) and children’s behaviors as observed by child welfare social workers (CWSWs). Unfortunately, fetal alcohol spectrum disorders (FASD) remain on the margins of public health priorities. The purpose of this study was to elicit the views of child welfare social workers when responding to case of or suspected FASD.

A sample (N = 18) of CWSWs, allied health professionals and foster parents were interviewed.

Findings indicate that social workers struggle with their statutory duty to plan safe care for children with or suspected of having FASD. Emergent themes include struggling with advocacy, professional devaluation and lack of procedural guidance.

Social workers need a clear pathway and FASD knowledge to guide their interventions and enhance their capacity to advocate for affected children.

An abundance of research documents the direct effect of PAE on physical, cognitive and behavioral outcomes. However, few studies focus on the critical interface of children with an FASD entering public care and the social workers responsible for planning their safe care. This study sought to document social workers’ response to this vulnerable cohort of children.

We attempt to go beyond media representations as we explore the following question: Is Ben & Jerry′s Inc. a socially responsible organization? This exploration includes a description of the concept of corporate social responsibility, and an investigation of some specific actions by Ben & Jerry’s to ascertain whether or not these actions are indeed socially responsible in nature.

The surface insulation resistance (SIR) test has traditionally been performed by taking measurements at certain points during a seven‐day test under well established environmental conditions. The work reported here explores the influence of test temperature and humidity when using a typical resin flux, a weak organic flux and glycol based fluxes when sampling SIR patterns every ten minutes. Results indicate that some fluxes are very sensitive to the test temperature, with volatilisation of flux residues an important issue. The frequent monitoring of the results also permitted the detection of dendrites during the SIR test. The results clearly show the importance of selecting the correct testing conditions and the benefit of frequent monitoring.

Relative to in-service aero-engines, the bypass ratio of future civil architectures may increase further. If traditional design rules are applied to these new configurations and the housing components are scaled, then it is expected that the overall weight, nacelle drag and the effects of aircraft integration will increase. For this reason, the next generation of civil turbofan engines may use compact nacelles to maximise the benefits from the new engine cycles. The purpose of this paper is to present a multi-level design and optimisation process for future civil aero-engines.

An initial set of multi-point, multi-objective optimisations for axisymmetric configurations are carried out to identify the trade-off between intake and fancowl bulk parameters of highlight radius and nacelle length on nacelle drag. Having identified the likely optimal part of the design space, a set of computationally expensive optimisations for three-dimensional non-axisymmetric configurations is performed. The process includes cruise- and windmilling-type operating conditions to ensure aerodynamic robustness of the downselected configurations.

Relative to a conventional aero-engine nacelle, the developed process yielded a compact aero-engine configuration with mid-cruise drag reduction of approximately 1.6% of the nominal standard net thrust.

The multi-point, multi-objective optimisation is carried out with a mixture of regression and classification functions to ensure aerodynamic robustness of the downselected configurations. The developed computational approach enables the optimisation of future civil aero-engine nacelles that target a reduction of the overall fuel consumption.

In terms of the body of knowledge examining work teams, several books and articles have attempted to address the underlying causes of why work teams fail. However, a scarcity of writings has focused on the issue of work team sustainability. The dictionary defines “sustain” as “to prevent from falling, collapsing, or giving way,” and “to endure.” This definition gives rise to the following question: “What are the factors that contribute to those work teams that ‘endure’ and that do not ‘fall, collapse, or give way’ during challenging organizational experiences?” In this paper, we will take an initial step toward answering this question by presenting a cognitive model of work team sustainability based upon established cognitive principles of individual‐level effort and performance sustainability. This model is designed to provide some practical insights into the long‐term team performance sustainability issue while also serving as a possible foundation for future research efforts.