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Article
Publication date: 1 February 2006

Caner Dincer and Banu Dincer

In this article, we try to extend previous research on socially responsible practices by investigating the effectiveness of the environmental communication of an organization. The…

Abstract

In this article, we try to extend previous research on socially responsible practices by investigating the effectiveness of the environmental communication of an organization. The work is mostly based on the results of a qualitative research about the environmental efforts of a supermarket chain, particularly through its replacement strategy of nylon bags by biodegradable ones. There are many studies in the marketing literature on corporate environmentalism emphasizing the advantages of communicating the socially responsible practices (Detchessahar, 2001; Gabriel, 2003; Kolk, 2000; Krogh and Roos, 1995) but there are also risks related to communication strategy. Therefore, it is very crucial to know the possible impacts of this kind of communication in order to be successful in the market (Brown and Dacin, 1997; Creyer and Ross, 1997; Sen and Bhattacharya, 2001). The impact of this communication has to be analyzed by different points of view such as the consumers, the employees and the managers. The results of this study will provide various managerial insights and recommendations for companies willing to succeed in their socially responsible actions as the responsible business practices can build sales, develop the workforce, boost enthusiasm, and enhance trust in to the company by increasing its reputation.

Details

Social Responsibility Journal, vol. 2 no. 2
Type: Research Article
ISSN: 1747-1117

Article
Publication date: 1 August 2007

Caner Dincer and Banu Dincer

The purpose of this paper is to determine the most successful companies on social responsibility issues based on the data collected through a field survey and to see the corporate…

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Abstract

Purpose

The purpose of this paper is to determine the most successful companies on social responsibility issues based on the data collected through a field survey and to see the corporate social responsibility (CSR) approach of the five most mentioned companies, their future projects, and their main social investment drivers in order to clarify the future prospects of CSR in the Turkish context.

Design/methodology/approach

In this study, data was collected from two sources, at first; a survey is conducted on consumers. Second, face‐to‐face interviews are realized to illuminate the future prospects on CSR issues of these firms and to elucidate their vision.

Findings

Not surprisingly, the most appreciated companies on CSR have a pro‐active approach. However, this should not be taken as a reality of Turkey since these companies are leaders in the field. The most important issues according to consumers and these managers, and the main basic principles of the companies making a CSR investment, are determined.

Research limitations/implications

Though the aim of this study had been to examine the future prospects of CSR projects in Turkey, the interviewees didn't give details about their future projects. It is also impossible to make generalizations for Turkey with the data collected from consumers as it was collected only in the Istanbul urban area. Concerning the interviews, only five firms are included in the second part of the study.

Practical implications

The study enriches the extant literature and provides future research areas as well as insights and basic principles for managerial use in determining the most suitable CSR strategies and investing for CSR projects.

Originality/value

As the subject of the study is open to continuous development, this study shows the current situation on CSR issues via the leader companies in Turkey according to consumers.

Details

Social Responsibility Journal, vol. 3 no. 3
Type: Research Article
ISSN: 1747-1117

Keywords

Article
Publication date: 1 January 2006

Caner Dincer and Banu Dincer

The increase in environmental consciousness around the world since 1970's pushed firms to engage in socially responsible behaviors. The Corporate Social Responsibility (CSR) has…

Abstract

The increase in environmental consciousness around the world since 1970's pushed firms to engage in socially responsible behaviors. The Corporate Social Responsibility (CSR) has naturally gained attention in the academic and business world (Colvin, 2001; Harrison & Freeman, 1999; Sen & Bhattacharya, 2001; Waddock & Smith, 2000). The reasons for these socially responsible behaviors are not only the external obligations or regulatory compliance but also the firms desire to increase competitiveness, to improve stock market performance (Bansal & Roth, 2000; Drumwright, 1994, 1996; Klassen & Mclaughlin, 1996; Russo & Fouts, 1997; Waddock & Smith, 2000) and to create a positive self‐image among consumers. There have been numerous studies on CSR suggesting a link between social initiatives and consumer's positive product and brand evaluations, brand choice and brand recommendations (Brown & Dacin, 1997; Drumwright, 1994; Handelman & Arnold, 1999; Osterhus, 1997; Sen & Bhattacharya, 2001). Moreover, the consumers are continuing to become more interested in CSR and green product market is fast growing so the use of CSR initiatives by the firms to receive the support of the society and to influence consumer behavior has become quite common. However, these socially responsible steps must also have an effect on corporations' major objective: maximizing the profits.

Details

Social Responsibility Journal, vol. 2 no. 1
Type: Research Article
ISSN: 1747-1117

Article
Publication date: 23 February 2022

Satish Kumar, Nitesh Pandey and Jaspreet Kaur

The Social Responsibility Journal (SRJ) celebrates 15 years of publication in 2019. The purpose of this study is to map the development in the publication, citation and themes of…

Abstract

Purpose

The Social Responsibility Journal (SRJ) celebrates 15 years of publication in 2019. The purpose of this study is to map the development in the publication, citation and themes of SRJ articles between 2005 and 2019.

Design/methodology/approach

This study uses the Scopus database to analyze the highest contributing authors, institutions and countries published in SRJ. It also identifies the most cited SRJ articles, journals citing SRJ and journals cited by SRJ. This study conducts a performance analysis using bibliometric indicators to analyze the publication and citation structure of SRJ, in addition to science mapping using bibliographic coupling to analyze the themes of SRJ. Further, this study provides a temporal analysis of SRJ publishing across three different time periods over its 15-year run.

Findings

From 2005 to 2019, SRJ increased its annual publication from 23 to 63 articles. The citations have followed a similar trend, with an increase from zero citations in 2005 to more than 1,200 citations in 2019. Authors from all around the world have contributed to the journal on themes like business ethics, corporate social responsibility, corporate governance, firm outcomes and stakeholders. Attention to themes related to corporate social responsibility, corporate governance and their influence on firm outcomes has increased across different time periods, while themes related to business ethics and stakeholders have garnered continuous – if not increasing – attention across different time periods.

Research limitations/implications

This study is limited to data acquired from the Scopus database.

Originality/value

This study provides the first overview of SRJ’s publication and citation trends alongside its thematic structure.

Article
Publication date: 28 September 2012

Banu Dincer and Caner Dincer

The purpose of this research is to investigate the brand social responsibility (BSR) construct, and to develop a scale to measure this construct.

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Abstract

Purpose

The purpose of this research is to investigate the brand social responsibility (BSR) construct, and to develop a scale to measure this construct.

Design/methodology/approach

Using corporate social responsibility scales and the existing literature, a pre‐test to establish an initial list of items is followed by exploratory factor analysis in order to obtain a list of descriptors and statements to measure brand social responsibility. Then, the retained items of the BSR scale and existing CSR scales are tested on a panel of 248 participants.

Findings

The brand social responsibility scale tested in this research was more focused on a brand's trustworthiness, awareness, and the brand's philanthropic activities from a consumer's perspective. The descriptors used in the scale more accurately measure consumers' perceptions of a brand's social responsibility than CSR scales, and also take into consideration the possible differences between a parent brand's SR and its subsidiary's SR.

Research limitations/implications

This study, while investigating the brand social responsibility construct and developing a scale to measure it, compares existing CSR scales and emphasizes the possible differences between a parent brand's SR and its subsidiary's SR.

Originality/value

The brand social responsibility scale in this study is important as it is one of the few scales in the field that takes into consideration the consumer's perspective as well as the possible effects of a parent brand and its subsidiaries.

Details

Social Responsibility Journal, vol. 8 no. 4
Type: Research Article
ISSN: 1747-1117

Keywords

Article
Publication date: 31 May 2013

Banu Dincer and Caner Dincer

This study aims to examine the factors that move the decision‐makers in small businesses to expend company resources for corporate social responsibility (CSR) activities.

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Abstract

Purpose

This study aims to examine the factors that move the decision‐makers in small businesses to expend company resources for corporate social responsibility (CSR) activities.

Design/methodology/approach

This qualitative phenomenological study used a Van Kaam method as modified by Moustakas with in‐depth, semi‐structured interviews to explore the factors and priorities considered by SME executives in CSR decisions.

Findings

The study revealed that small business executives are generally influenced by personal feelings, financial conditions, friends and family, and religion in making decisions on CSR activities. In addition, these decision‐makers prefer local CSR activities, are concerned with the environment, and go beyond the basic legal requirements. The sole focus on profits was not evident in these small business executives.

Research limitations/implications

The results imply that small business management does not rely simply on the analytical but on the relational and emotional. Management theories for small businesses may need to include the factors such as local community, personal feelings and religion as determining the direction of overall decision‐making in the small business community. This study is also significant to leadership in that it identifies factors that influence the decision process in small businesses.

Originality/value

The results of this study may open new discussions and lead to the development of new theories on leadership and management in small businesses.

Details

Social Responsibility Journal, vol. 9 no. 2
Type: Research Article
ISSN: 1747-1117

Keywords

Article
Publication date: 8 June 2010

Caner Dincer and Banu Dincer

This study, according to the importance of corporate social responsibility (CSR) communication and the technological revolution of the last decade, aims to investigate the online…

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Abstract

Purpose

This study, according to the importance of corporate social responsibility (CSR) communication and the technological revolution of the last decade, aims to investigate the online CSR communication of the SMEs.

Design/methodology/approach

According to the study's purpose and character, the data are collected from the websites of SMEs. The firms are chosen randomly from a database of a web portal for SMEs. The websites in the sample are examined in order to explore the nature and the extent of information on CSR activities and style of presentation.

Findings

The findings showed that the number of SMEs with CSR information on their websites is very low. The SMEs do not use the potential of their websites to their advantage in terms of the quantity and style. However, the study offers an overview of different CSR activities and communication styles of these activities.

Research limitations/implications

The research used a sample from an SME web portal database with the result that it makes it difficult to generalize the results but they are in coherence with the results of similar studies.

Practical implications

The study enriches the extant literature and provides future research areas as well as insights and basic principles for managerial use for better usage of the web. Online CSR activities that organizations may find interesting and hints to improve websites for a better style and image of good corporate citizenship are also discussed.

Originality/value

The study explores in the Turkish context the current situation of online CSR communication and shows that even the SMEs are increasingly concerned with communicating ethically and responsibly to the diversity of stakeholders through the web.

Details

Social Responsibility Journal, vol. 6 no. 2
Type: Research Article
ISSN: 1747-1117

Keywords

Book part
Publication date: 18 February 2022

Pelin Vardarlıer and Murat Al

It is seen that emotional intelligence, which is the subject of research in many disciplines, especially psychology and social sciences, is one of the prominent concepts…

Abstract

It is seen that emotional intelligence, which is the subject of research in many disciplines, especially psychology and social sciences, is one of the prominent concepts. Emotional intelligence has become a sought-after feature especially for today's leaders. It is possible to say that emotional intelligence is an important feature for leaders in the energy sector as well as for leaders in other fields. This study aims to determine how and to what extent emotional intelligence has an effect on leadership characteristics in today's conditions where the need for leadership is increasing. In this study, it is aimed to reveal the effects of emotional intelligence levels of managers in the energy sector on leadership. For this purpose, hypotheses have been developed, and a research has been conducted on managerial employees in an enterprise operating in the energy sector in order to test the hypotheses. In the study, the effects of emotional intelligence dimensions such as optimism, use of emotions, and evaluation of emotions on leadership were measured by analyzing the data obtained as a result of the questionnaire application. SPSS package program was used for statistical analysis of the data. According to the results of the research, it was determined that effective leadership increased as optimism/mood regulation increased. Similarly, as the evaluation of emotions increased, effective leadership increased.

Article
Publication date: 7 June 2013

P.M. Patil and Ali J. Chamkha

The purpose of this work is to study heat and mass transfer from mixed convection flow of polar fluid along a plate in porous media with chemical reaction.

Abstract

Purpose

The purpose of this work is to study heat and mass transfer from mixed convection flow of polar fluid along a plate in porous media with chemical reaction.

Design/methodology/approach

The governing equations for this problem are solved numerically.

Findings

Polar fluids behave very differently from Newtonian fluids.

Originality/value

This work is original as little work has been reported for polar fluids.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 23 no. 5
Type: Research Article
ISSN: 0961-5539

Keywords

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