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Open Access
Article
Publication date: 30 May 2024

Heng Zhang, Hongxiu Li, Chenglong Li and Xinyuan Lu

The purpose of this study is to examine how the interplay of stressor (e.g. fear of missing out, FoMO) and strains (e.g. perceived social overload, communication overload…

Abstract

Purpose

The purpose of this study is to examine how the interplay of stressor (e.g. fear of missing out, FoMO) and strains (e.g. perceived social overload, communication overload, information overload and system feature overload) in social networking sites (SNS) use can contribute to users’ SNS fatigue from a configurational view.

Design/methodology/approach

Data were collected among 363 SNS users in China via an online survey, and fuzzy-set qualitative comparative analysis (fsQCA) was applied in this study to scrutinize the different combinations of FoMO and overload that contribute to the same outcome of SNS fatigue.

Findings

Six combinations of casual conditions were identified to underlie SNS fatigue. The results showed that FoMO, perceived information overload and system feature overload are the core conditions that contribute to SNS fatigue when combined with other types of overloads.

Originality/value

The current work supplements the research findings on SNS fatigue by identifying the configurations contributing to SNS fatigue from the joint effects of stressor (FoMO) and strain (perceived social overload, communication overload, information overload and system feature overload) and by providing explanations for SNS fatigue from the configurational perspective.

Details

Internet Research, vol. 34 no. 7
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 11 June 2024

Chunnian Liu, Ling Xiang and Lan Yi

The purpose of this paper is to explore the factors influencing the encountering information adoption of virtual live streaming from the perspective of the immersion experience…

Abstract

Purpose

The purpose of this paper is to explore the factors influencing the encountering information adoption of virtual live streaming from the perspective of the immersion experience. In addition, the paper aims to provide new theoretical perspectives and analytical frameworks for virtual live information behavior.

Design/methodology/approach

Based on a review of relevant literature and theories, a model of the encountering information adoption of virtual live streaming users is constructed. In order to complete the empirical study, two experiments and questionnaires have been designed to investigate the relationship between high and low immersion experiences. A total of 1,332 valid survey samples were collected and analyzed, utilizing the structural equation model. In order to delineate the regimes, Gradient Boosted Regression Tree (GBRT) and Lasso regression were further utilized.

Findings

The research findings indicate that users' immersion experience in virtual live streaming has a positive effect on perceived usefulness, trust, and commitment. Furthermore, perceived usefulness and trust have a positive effect on users' emotional arousal and enhance the content experience, while commitment has a negative effect on the content experience. The emotional arousal and content experience of users contribute to their encountering information adoption. The effect of immersion experience on encountering information adoption is partially mediated by perceived usefulness, trust, commitment, emotional arousal, and content experience. The relationship between content experience and encountering information adoption is moderated by digital literacy to a significant extent. In the context of virtual live streaming, the factors influencing users' encountering information adoption can be divided into three distinct regimes. The most significant factors affecting encounter information adoption are trust and commitment, which are located in the first regime. Emotional arousal and digital literacy are situated in the third regime, with the least significant influence on encountering information adoption.

Originality/value

This study constructs a model of virtual live streaming users' encountering information adoption and explores the formation mechanism of encountering information adoption from the perspective of immersion experience, which provides a new perspective for further understanding the influence of virtual live-streaming users' encountering information adoption.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 11 June 2024

Xing Zhang, Yongtao Cai, Fangyu Liu and Fuli Zhou

This paper aims to propose a solution for dissolving the “privacy paradox” in social networks, and explore the feasibility of adopting a synergistic mechanism of “deep-learning…

Abstract

Purpose

This paper aims to propose a solution for dissolving the “privacy paradox” in social networks, and explore the feasibility of adopting a synergistic mechanism of “deep-learning algorithms” and “differential privacy algorithms” to dissolve this issue.

Design/methodology/approach

To validate our viewpoint, this study constructs a game model with two algorithms as the core strategies.

Findings

The “deep-learning algorithms” offer a “profit guarantee” to both network users and operators. On the other hand, the “differential privacy algorithms” provide a “security guarantee” to both network users and operators. By combining these two approaches, the synergistic mechanism achieves a balance between “privacy security” and “data value”.

Practical implications

The findings of this paper suggest that algorithm practitioners should accelerate the innovation of algorithmic mechanisms, network operators should take responsibility for users’ privacy protection, and users should develop a correct understanding of privacy. This will provide a feasible approach to achieve the balance between “privacy security” and “data value”.

Originality/value

These findings offer some insights into users’ privacy protection and personal data sharing.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 4 June 2024

Carey Toane and Sarah Shujah

This study surveyed the entrepreneurship community on a large university campus in 2016 and in 2020 to identify and understand its information habits and needs. User needs can…

Abstract

Purpose

This study surveyed the entrepreneurship community on a large university campus in 2016 and in 2020 to identify and understand its information habits and needs. User needs can inform service design and assessment, as well as inform approaches to reference interactions. Librarians are encouraged to conduct similar surveys to better understand this niche population.

Design/methodology/approach

Investigators employed repeated cross-sectional design, a longitudinal research approach that draws on samples of non-overlapping or minimally overlapping cases over time. Qualitative and quantitative data were collected using online survey instruments. Data collected included demographic information, venture characteristics, participation in institutional activities such as accelerator programs and credit courses, general startup research behaviors and needs, and details of a specific instance of business or market research as well as interaction with the library and access to training. Triangulation of semantic and episodic was applied to draw reliable conclusions about respondent behavior.

Findings

In both surveys, over half of respondents were students and 75% of respondents were engaged in startup activity, most at the early stages. While respondent demographics, type and purpose of information sought remained constant between the two surveys, awareness and use of the library rose on several metrics. Coding revealed insights into respondents’ attitudes toward and strategies for secondary business research. Information obtained during the research process had a moderate impact on their ventures. These findings informed the development of library research and instruction services, programs, and collections for entrepreneurs.

Originality/value

The repeated cross-sectional design of the study is unique and shows trends in the community over time. The mixed-methods approach provides a robust and nuanced portrait of the community. These findings informed the development and assessment of library research and instruction services, programs and collections for entrepreneurs.

Details

Reference Services Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 31 May 2024

Yongsheng Zhou, Li Han, Xin Tian and Yingjun Wang

This study aims to examine the impact of logistics and merchant certification information on consumer behaviour in hybrid retail platforms. Furthermore, it explores the moderating…

Abstract

Purpose

This study aims to examine the impact of logistics and merchant certification information on consumer behaviour in hybrid retail platforms. Furthermore, it explores the moderating role of online shopping experience on the certification effect.

Design/methodology/approach

The authors utilize transaction-level data from over 2.5 million consumers involving 30,000 stock keeping units (SKUs) on JD.com in March 2018. They analyse the impact of different types of certification information on consumer behaviour using ordinary linear regression and linear probability models.

Findings

The findings reveal that, compared with information without certification, (1) single logistics certification information can enhance consumers' search depth and purchase intention; (2) dual logistics and merchant certification information also has a positive impact on consumer behaviour; and (3) single certification information is more effective for inexperienced consumers, while dual certification is more effective for experienced consumers.

Originality/value

Theoretically, this study contributes to the literature on certification information in hybrid retail platforms and broadens information communication methods for online shopping. Our discovery is meaningful for managers in locating customers and allocating resources. In addition, we encourage online retailers to utilize certification information to engage consumer.

Details

International Journal of Retail & Distribution Management, vol. 52 no. 5
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 24 May 2024

Rama Shankar Yadav, Girish Balasubramanian and Sanket Sunand Dash

This study aims to investigate the mediating effect of concern for information privacy between e-HRM and job stress that eventually develops a turnover intention among employees.

Abstract

Purpose

This study aims to investigate the mediating effect of concern for information privacy between e-HRM and job stress that eventually develops a turnover intention among employees.

Design/methodology/approach

A survey questionnaire was used on working professionals employed in the service and manufacturing sectors. A total of 178 usable responses were collected adopting a convenient snowball sampling technique. PLS-SEM was used to analyze and investigate the hypothesized relationships.

Findings

The study found that higher perceptions of e-HRM strength led to less concern for information privacy breaches. Further, concern for information privacy was positively associated with employee job stress and turnover intention. A positive relationship between job stress and turnover intention among employees was also established. Moreover, perceived concern for information privacy fully mediated the relationship between e-HRM and job stress and, eventually, turnover intention among employees.

Practical implications

Organizations should focus on ensuring considerable e-HRM strength while adopting and implementing e-HRM practices; failing may lead to concerns for employee privacy, job stress and eventually turnover intention among employees.

Originality/value

To the best of the authors’ knowledge, the study is among the first few studies to identify perceived concern for information privacy as a consequence of e-HRM reflecting the dark side of e-HRM.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 6 June 2024

Samson Mutsagondo and Njabulo Bruce Khumalo

Using a case study of Zimbabwe’s central government, this study aims to empirically examine the extent to which senior management was supportive of the records management function…

Abstract

Purpose

Using a case study of Zimbabwe’s central government, this study aims to empirically examine the extent to which senior management was supportive of the records management function as well as the reasons why such levels of support subsisted.

Design/methodology/approach

This mixed methods research made use of the explanatory sequential research design where quantitative responses from records and information supervisors were either confirmed or disconfirmed by open-ended interview responses from finance and administration directors. Fifteen records and information supervisors and eight finance and administration directors participated in the study. Document reviews and personal observation were also used in soliciting data.

Findings

The study revealed that top management was not very supportive of the records management function as a result of lack of knowledge about records management and because of negative perceptions and attitudes harboured by some senior managers towards the functional area. The study also revealed that organisational structural factors also played a part as the records and information management section was poorly represented by finance and administration directors at the top, who by virtue of their training had little knowledge about and interest in records management.

Originality/value

The study raises the importance of senior management in records management processes, projects and programmes. It highlights that without senior management support, records management initiatives are bound to fail. Thus, the study is important as it raises the need to incorporate senior management as part of organisations’ tactical and operational strategy.

Details

Collection and Curation, vol. 43 no. 3
Type: Research Article
ISSN: 2514-9326

Keywords

Article
Publication date: 28 May 2024

Jung Eun Lee, Eonyou Shin and Doris H. Kincade

This study aims to investigate how image-presentation-order influences mental imagery (MI) processing and purchase intentions. This study also examines the moderating effect of a…

Abstract

Purpose

This study aims to investigate how image-presentation-order influences mental imagery (MI) processing and purchase intentions. This study also examines the moderating effect of a series of images on the relationship between image-presentation-order and MI processing.

Design/methodology/approach

This research conducted two studies using an experimental approach.

Findings

Two studies showed that MI processing was higher, when an apparel product image worn by a model with a background was shown after rather than before a simple product image (SPI), indicating the recency effect. In contrast, examining a series of images, consumers were more engaged in MI processing, when product image(s) worn by a model with a background were presented first, followed by the four SPIs, than the reversed order (primacy effect). The level of MI in two studies subsequently increased purchase intentions.

Research limitations/implications

Results of this study have the potential to provide guidance to online retailers for how to best order their product images on a website to help consumers form elaborated MI about the product and thus increase purchasing intentions.

Originality/value

Although past research has examined presentation-order effect using textual information, very limited studies have explored presentation-order effect of pictorial information. To the best of the authors’ knowledge, this research is in the forefront of investigations about the joint effect of image-presentation-order and the number of images on individuals’ perceptions.

Details

Journal of Product & Brand Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 24 May 2024

Disheng Wang and Xiaohong Xia

This study aims to examine the impact of digital transformation on firms’ value and explore the mediating impact of ESG performance and moderating impact of information…

Abstract

Purpose

This study aims to examine the impact of digital transformation on firms’ value and explore the mediating impact of ESG performance and moderating impact of information interaction.

Design/methodology/approach

Data was collected from companies listed on the Shanghai and Shenzhen stock exchange between 2012 and 2020 with 21,488 observational samples, featuring a selection of 3,348 companies. Panel data regression techniques were used to test the mediating role of ESG performance and the moderating role of information interaction.

Findings

The study found that digital transformation can improve firms’ ESG performance, which in turn positively affects their value. The firms that engage in more interaction with outsiders benefit more from digital transformation and have a higher value.

Originality/value

This study provides new theoretical insight into improving firms’ value through digital transformation and ESG performance. It is the first to discuss and study the moderating role of information interaction in the relationship between digital transformation and firms’ value.

Details

Business Process Management Journal, vol. 30 no. 4
Type: Research Article
ISSN: 1463-7154

Keywords

Content available
Article
Publication date: 27 May 2024

Amy Leigh Rathbone, Laura Clarry and Julie Prescott

The purpose of this study was to develop a model of skilful surfing to aid understanding of how best to seek health information, online and offline, during pregnancy.

Abstract

Purpose

The purpose of this study was to develop a model of skilful surfing to aid understanding of how best to seek health information, online and offline, during pregnancy.

Design/methodology/approach

This study used an observational, descriptive design, using a purpose written questionnaire, factor analysis and structural equation modelling.

Findings

Analysis resulted in the factor loading of five components: online health information seeking behaviour, normalisation, offline support, trust and data saturation. These components were included as latent variables in an SEM to evaluate the credibility, and subsequently confirm the viability of the theory of skilful surfing.

Originality/value

To the authors' knowledge, this study is the first of its kind to successfully model and define what it is to skilfully surf health information online whilst pregnant, with empirical and theoretical underpinnings.

Details

Mental Health and Digital Technologies, vol. 1 no. 1
Type: Research Article
ISSN: 2976-8756

Keywords

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