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This research paper explores the type and amount of business communication education given to students in Master of Business Administration (MBA) programmes, and offers insight into the thinking of those who supervise and teach business communication within those programmes. While this particular research study focuses on US MBA schools, it is advocated that this subject and research findings have global relevance. Communication and public relations skills have been recognised as being critical to the success of aspiring managers and business leaders. Prospective managers need to possess not only the skills of communication, but also an appreciation of strategic business communication factors. However, most MBA curricula do not require or recommend communication education for students. This paper compares the findings of two studies: research conducted in 1995–96 (n = 215, 31.5 per cent response rate) replicated a 1991 study (n = 51, 26 per cent response rate). In addition, the paper discusses prior research on the subject and the role and quality of business communication currently found in MBA curricula. It also includes a model communication curriculum for MBA programmes and proposes suggestions for additional research.

The Catholic Church expects theological institutes, priests and seminarians to be well-informed, critical and creative users of information and communications technology. Currently, most theological institutes use the traditional face-to-face teaching method. An attempt to implement blended learning as an innovative teaching and learning modality for communication theology was made at the Saint Peter’s Pontifical Institute, Bangalore, India, using the lab-rotation model for one semester. This paper aimed to study the two important course outcomes: participation and satisfaction.

The course was designed using the analysis, design, development, implementation and evaluation (ADDIE) model, developed, implemented and evaluated for 21 first-year theology students. The combination of descriptive and quasi-experimental research used an online questionnaire containing statements on a five-point Likert scale. The study evaluated the potentials of blended learning as an innovative modality through student participation and satisfaction.

This research found that a high level of participation augmented satisfaction among the students during the implementation of the blended learning modality. The positive results revealed that future shepherds in the Catholic Church could effectively integrate information and communications technologies (ICTs) in their life and mission and serve digital citizens.

The research was conducted in St. Peter’s Pontifical Institute of Theology (SPPI) for an elective course, Communication Theology, taught once a week. Only two outcomes; participation and satisfaction were studied. The respondents were 21 first-year theology students of the SPPI, which could have limited the generalizability of the results. They were not allowed to use any gadgets. So this research had to adopt a lab-rotation model wherein the students followed part of their course in the computer room.

This pilot experience in blended learning modality will help SPPI recognize the advantage of such an approach and possibly decide to adopt it as one modality in the institute. It may also serve as a model for other Catholic schools and this could trigger the wider adoption of blended learning among Catholic schools. Results of the study can demonstrate to the faculty how blended learning is designed and a sample module can easily guide them on how it may be implemented. Hence, this can equip them already with knowledge and skills about the new modality.

The positive learning experiences will help the professors to further discover and adopt new and existing learning technologies that can enhance the learning atmosphere for post-millennials. They can now innovate teaching and learning strategies to best address the learning needs in their classroom, given the pervasiveness of ICTs in the everyday lives. This study will also provide a new learning option for the students as they undergo a new student-centred learning exercise.

The pioneering effort of integrating ICTs in the form of blended learning in theology curriculum was executed in SPPI. The application of the blended learning approach to teaching communication theology is innovative in that educational technology is not only applied to theology courses but involves the promotion of technology use among future religious leaders. From a long-term perspective, this attempt can transform traditional face-to-face dominated teaching approaches.

This paper aims to present recently published resources on information literacy and library instruction through an extensive annotated bibliography of publications covering all library types.

This paper annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and information literacy published in 2017 in over 200 journals, magazines, books and other sources.

The paper provides a brief description for all 590 sources.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

The purpose of this paper is to analyze how Intercultural Communication is a necessary course for students to learn how to communicate in a healthy, tolerant and respectful manner when pursuing higher education, for miscommunication can result from ethnocentric behavior when dealing with people from various cultural backgrounds.

A survey method of research was adopted and questionnaires were administered to two sets of students: those who have taken Intercultural Communications and those who have not. A total of 192 valid responses from students were received from the School of Basic Sciences and Humanities, German Jordanian University. The first survey falls under the nominal analysis of a dichotomous questionnaire, and the results were measured with Cronbach’s α to test the reliability of the its consistency. The second questionnaire’s items were uni-dimensional, and so the Guttman chart was used to conduct students’ comprehension of global communication.

The results of this study have shown that the first questionnaire has a strong consistency (0.86); students have successfully understood the dynamics of cross-cultural communication, and used that knowledge to aid and prepare them for future careers. As for students who have not taken IC, they have answered the second questionnaire with great confidence in the first category of personal expectations, but fluctuated in their answers when answering the category of self-development and cultural appreciation. ZPD1 and ZPD2 have proven that students need their teacher to learn new knowledge and insights which they can gain from an IC course.

Apart from the valuable contributions of the study, this study is performed at one public university, and the students, despite their diverse cultural backgrounds and majors, restrict the findings of this research from generalizing the results. Hence, future studies in this area are deeply encouraged, especially when comparing between private and public universities, and how IC is interrelated to other courses in the humanities; moreover, IC as an academic course can bridge the gap between student–teacher relationships.

The scarcity of a diverse course that teaches intercultural skills in communication has become a growing necessity in this day and age, especially in the Middle East and particularly in Jordan. Due to globalization and informatization, Jordanian students are constantly exposed to cultural and religious differences, and to have them engage in a healthy, well-respected conversation is the core aim of this paper, for tolerance and understanding are constantly on high demand. Students learn these skills in IC, and this course reflects how essential a course like this can play a great role in a student’s development.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Introduces and annotates English-language periodical articles, monographs and other materials on library instruction and information literacy published in 2013.

Provides information about each source, discusses the characteristics of current scholarship and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

This paper aims to present recently published resources on information literacy and library instruction providing an introductory overview and a selected annotated bibliography of publications covering all library types.

This paper introduces and annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and information literacy published in 2016.

The paper provides information about each source, describes the characteristics of current scholarship and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

This article is an updated version of Chapter 6, “Teaching Communication Skills in the United Kingdom”, which appeared in Communication Skills. Volume 1: An International Review, edited by Philip Hills and Margaret McLaren, Croom Helm, London, 1987. In 1979 a survey of courses, books and materials used in communication skills courses in universities, polytechnics and institutes of higher education listed 55 institutions providing such courses which “varied in purpose, length, style and content”. The main areas dealt with by these courses were in:

The purpose of this paper is to present a framework based on lessons learnt from a recently completed project aimed at developing intercultural online communication competencies in business students.

The project entailed collaboration between students and staff in business communication courses from an Australian and European university. The project was designed as a response to calls within the literature to equip business graduates with intercultural expertise for global online collaboration.

Based on theoretical perspectives, staff experience and data based on student evaluations of the project, a framework has been constructed based on the issues that emerged. The issues include: institutional support, project and course goal alignment, interpersonal and intercultural relationship management and technological capabilities.

The paper is limited to the experiences and responses from the Australian university. Future research should aim to collect data from both organizations involved in the collaboration.

The framework has been constructed to assist business educators in creating collaborative international projects in the future.

Research in international education suggests the need to create collaborative projects that provide students with real life opportunities in intercultural collaboration. However, little guidance exists for academics in terms of creating and coordinating such activities. The current paper provides a framework towards the development of such pedagogic activities.

Persistent critical issues in built environment higher education (BEHE) curricula may need to be addressed by improving course organisation and management. In addition to the implications of the COVID pandemic, issues such as inadequate communication and lack of contemporary and innovative practices integrated with course delivery have resulted in a gap for Course organisation and management. The purpose of this study is to recommend a set of drivers that can assist academics and academic institutions in improving course development, organisation and management in the BEHE context. Thus, the study focused on three themes: course organisation and administration, timetabling and course communication.

A systematic approach was taken to obtain data, where a documental analysis and a close-ended questionnaire were adopted as data collection instruments. The documental analysis considered 334 mid module reviews (MMRs) generating data from architecture, construction management, civil engineering, surveying and real estate students. Content analysis was used to identify critical themes within the MMRs and develop a closed-ended questionnaire. Twenty academics from each discipline completed the questionnaire. Eight drivers were developed from the data obtained from both MMRs and questionnaires. Content analysis and interpretive structural modelling were applied to identify the relationship between the drivers. Finally, these drivers were categorised by their level of influence and reliance to highlight how they contributed to improving course organisation and management.

The study revealed eight drivers that can improve course organisation and management in the BEHE context. The study found that using virtual learning environments and communication are fundamental in course organisation and management.

This research paper suggests drivers to improve how academics and academic institutions organise and manage courses. The study recommends eight drivers that could be used as a guideline and a best practice as per the level partitioning diagram developed to enhance the course organisation and management in BEHE.

The study proposes a set of drivers to improve course organisation and management in BEHE curricula. Furthermore, insight into how these drivers influence and rely on each driver and their relation with the national student survey theme are novel contributions to the current body of knowledge. The paper further clarifies how they should be implemented for successful course organisation and management, thus, improving the quality of courses in higher education curricula.

Empirically compares the emphasis given to writing topics by business communication textbooks and business communication professors with the writing topics that accounting practitioners believe are most important. Addresses the questions: (1) Is there an agreement between the perceptions of accounting executives concerning the importance of certain written communication topics and the space devoted to those topics in the business communication textbooks most commonly used by undergraduate accounting students? (2) Are business communication professors teaching accounting students the writing skills that accounting executives perceive to be the most important? Findings indicate that the business communication courses taken by accounting majors are not emphasizing the writing topics that accounting practitioners believe to be most vital to accountants. The implication is that these courses may not be teaching accounting students the practical writing skills they will need on the job.