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The limits and limitations of transaction log analysis

Martin Kurth (Head serials librarian, University Libraries, Eastern Washington University.)

Library Hi Tech

ISSN: 0737-8831

Article publication date: 1 February 1993

348

Abstract

Introduction Since the earliest transaction monitoring studies, researchers have encountered the boundaries that define transaction log analysis as a methodology for studying the use of online information retrieval systems. Because, among other reasons, transaction log databases contain relatively few fields and lack sufficient retrieval tools, students of transaction log data have begun to ask as many questions about what transaction logs cannot reveal as they have asked about what transaction logs can reveal. Researchers have conducted transaction monitoring studies to understand the objective phenomena embodied in this statement: “Library patrons enter searches into online information retrieval systems.” Transaction log data effectively describe what searches patrons enter and when they enter them, but they don't reflect, except through inference, who enters the searches, why they enter them, and how satisfied they are with their results.

Citation

Kurth, M. (1993), "The limits and limitations of transaction log analysis", Library Hi Tech, Vol. 11 No. 2, pp. 98-104. https://doi.org/10.1108/eb047888

Publisher

:

MCB UP Ltd

Copyright © 1993, MCB UP Limited

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